Hot Springs Hotels in Gansu, China

A Princess Treatment Stay in Zhangye From the moment the hotel staff picked me up at the train station, I have received nothing but princess treatment. Whether this is standard or something special because I'm a solo female traveler in an area that doesn't see many foreigners outside of tour groups, I genuinely don't know. What I do know is that I felt looked after from start to finish. The arrival set the tone. A friendly staff member was waiting right at the train station exit, and the ride to the hotel was barely five minutes. I ended up on the top floor with a mostly unobstructed mountain view, and on a clear day you can apparently catch sunrise and sunset from up there. My room is enormous for one person. Two full bathrooms, a separate living room, separate bedroom with an additional couch. The little touches genuinely surprised me: a real sewing kit (not the sad three-thread version), a loofah, nice lotion, a plastic liner for the tub, cute slippers I may have to ”accidentally” pack, shower shoes, multiple teas, and a pod coffee maker. Speaking of the tub liner, it came paired with a sachet of ”red wine bath liquid” in this blood-red color, and combined with the plastic sheeting the whole setup gave me serious Dexter vibes. IYKYK. Slightly disturbing, completely awesome. Free laundry down the hall on my floor with washers, dryers, and soap provided. The breakfast spread is plentiful and genuinely good, tons of dishes, real variety. The one issue during my stay was the climate control. My room hit 28°C and I called down for help. They sent an army of staff. When they realized moving me wouldn't solve anything because the issue affected another room too, they rebooted the system instead of just shuffling me around. By the time I finished dinner and used my included dining credit, my room was cool and comfortable. That's not just good service, that's good problem-solving. They adapted, communicated, and fixed it properly. The staff deserves their own paragraph. Reception and the kitchen team were complete standouts. Everyone was gracious and warm, and the ones who spoke English did so beautifully even though they kept apologizing for it (they really shouldn't have, they were great). There was a moment at check-in when two excited staff members brought me up to my room and we all forgot the room key in the lobby. One of them ran back down to get it while we laughed about it together. That kind of warmth you can't fake. And it isn't just the front of house, there doesn't seem to be a moment when somebody isn't cleaning something, whether it's the windows, the chairs in the outdoor seating area, the bikes available for guests, or the koi pond. This hotel is genuinely well taken care of by its staff and ownership, and it shows. I didn't get to do everything I wanted to in Zhangye, which means I'll be back. And when I do come back, I'll be staying right here. I honestly can't say enough good things about this place.

The hotel is just a bit old. Many things need to be replaced. The hotel's bath towels and bathrobes are okay. They don't have much smell and are quite white. However, the bathroom floor drain smells bad. The hotel also prepared mats to cover the floor drain, but the effect is not very good. . The restaurant is nice and the food is pretty good. The main problem is the hot spring. The bath towels are smelly and yellow, and the stains have not been cleaned. There are no large sizes, only medium and small. There is water in the bathroom! I don’t know if it’s urine or water! There are no large-sized clothes, and the waiter refuses to let you eat. Can you provide a bathrobe to the customer? The restaurant reception is really bad! No sense of service! The reception service at the hotel was very good and helped us choose the most suitable package! The bath master is also very awesome and professional!

The hotel's overall service was excellent, and the facilities were very complete, including a free swimming pool and gym. There was also a hot spring bath in the room, and a large shopping mall nearby made shopping and dining very convenient. Thumbs up! Highly recommended!

Hotel praise copy (copy directly and use it) Short short mini version (suitable for quick evaluation) 1. The room is clean and tidy, the service is warm and thoughtful, the price is super high, it is highly recommended 👍 2. Quiet environment, comfortable bedding, full health, especially good stay experience 3. Excellent location, convenient transportation, complete facilities, intimate service, come back next time 4. Overall super satisfied, clean and odorless, the staff is super good, it is worth staying Standard version (about 50 words platform general) 1. The location of the hotel is very good and travel is particularly convenient. The rooms are spacious and bright, clean and odorless, the bedding is soft and comfortable, and the sound insulation is good. The front desk service is warm and polite, the details are in place, the price is very high, very recommended! 2. The sanitation is particularly in place, and every corner is very clean. The facilities are complete and brand new, and the living is comfortable and comfortable. The staff is attentive and thoughtful, and the check-in is super fast. It is a very comfortable stay. Detailed version (about 100 words) 1. Really recommend this hotel! The location is excellent and it is very convenient to travel and eat. The room layout is reasonable, the lighting is very good, the sanitary corners are cleaned very clean, and the bedding is particularly stable. The service staff is gentle and polite, and can respond in time if there is a need. The overall environment is quiet and not noisy, the price is full, and the first choice for business trips! Suitable for business/parent-child version . I am very satisfied with the children, the room is clean and spacious, the environment is quiet and safe, the facilities are complete, the service is intimate, and the stay is very assured.

Suitable for family travel, a small villa, the bathroom is a bit crowded, the bath is afraid of wet the toilet, the rest are not bad~ very close to the scenic spot, the environment is very good~ breakfast is the noodle restaurant at the door~