Hot Springs Hotels in Gansu, China

A Princess Treatment Stay in Zhangye From the moment the hotel staff picked me up at the train station, I have received nothing but princess treatment. Whether this is standard or something special because I'm a solo female traveler in an area that doesn't see many foreigners outside of tour groups, I genuinely don't know. What I do know is that I felt looked after from start to finish. The arrival set the tone. A friendly staff member was waiting right at the train station exit, and the ride to the hotel was barely five minutes. I ended up on the top floor with a mostly unobstructed mountain view, and on a clear day you can apparently catch sunrise and sunset from up there. My room is enormous for one person. Two full bathrooms, a separate living room, separate bedroom with an additional couch. The little touches genuinely surprised me: a real sewing kit (not the sad three-thread version), a loofah, nice lotion, a plastic liner for the tub, cute slippers I may have to ”accidentally” pack, shower shoes, multiple teas, and a pod coffee maker. Speaking of the tub liner, it came paired with a sachet of ”red wine bath liquid” in this blood-red color, and combined with the plastic sheeting the whole setup gave me serious Dexter vibes. IYKYK. Slightly disturbing, completely awesome. Free laundry down the hall on my floor with washers, dryers, and soap provided. The breakfast spread is plentiful and genuinely good, tons of dishes, real variety. The one issue during my stay was the climate control. My room hit 28°C and I called down for help. They sent an army of staff. When they realized moving me wouldn't solve anything because the issue affected another room too, they rebooted the system instead of just shuffling me around. By the time I finished dinner and used my included dining credit, my room was cool and comfortable. That's not just good service, that's good problem-solving. They adapted, communicated, and fixed it properly. The staff deserves their own paragraph. Reception and the kitchen team were complete standouts. Everyone was gracious and warm, and the ones who spoke English did so beautifully even though they kept apologizing for it (they really shouldn't have, they were great). There was a moment at check-in when two excited staff members brought me up to my room and we all forgot the room key in the lobby. One of them ran back down to get it while we laughed about it together. That kind of warmth you can't fake. And it isn't just the front of house, there doesn't seem to be a moment when somebody isn't cleaning something, whether it's the windows, the chairs in the outdoor seating area, the bikes available for guests, or the koi pond. This hotel is genuinely well taken care of by its staff and ownership, and it shows. I didn't get to do everything I wanted to in Zhangye, which means I'll be back. And when I do come back, I'll be staying right here. I honestly can't say enough good things about this place.

The hot and cold water in the shower seemed to be flowing. It was obviously very embarrassing to have hot water coming out even though it was completely cold. It took a while for it to recover... The decoration is older, and the breakfast is average, but the small balcony is actually It's quite comfortable... What can I say? I hope the catering can be strengthened, and the bedding can be updated at once. It's really quite old... It's all a bit yellow...

Facilities: Fully equipped Hygiene: Clean Environment: Comfortable Service: Excellent; Late check-out until 5 PM is very considerate Zhangye West Railway Station pick-up and drop-off service: Convenient Overall, very satisfied and highly recommended!

Very good experience. I stayed in a suite with two bedrooms and one living room. The shower was great, the room was clean and hygienic, and the breakfast was beef noodles. The hotel owner was very friendly. It is worth recommending and adds color to our trip to Zhangye. I will come again next time 😄 It's a pity that the photos of the room I took were deleted by mistake. Here are some beautiful pictures

The experience of staying this time was very good, the facilities were well-equipped and high-end, the room layout was reasonable, the quality of toiletries was very good, the cleaning aunt was very careful and meticulous, the front desk lady was very professional, very patient, the location was also very good to find, parking was convenient for breakfast There are many types, good taste, The overall feeling is very warm, very comfortable, very satisfied

The room was clean, and the service was warm and welcoming. I loved that we could enjoy a hot spring bath right in our room! The front desk staff, especially Xiao Ma, was very diligent and responsible. The courtyard at night was incredibly fresh and peaceful.

內外環境都很好，衞生也不錯。由於是要泡温泉，地面會有水，房間裏沒有可以自己隨時清潔的拖布，地面上的水不能及時清理，導致屋裡屋外都是濕漉漉的。四個人入住，酒店衹配備了兩雙防滑拖鞋，兩個浴巾，感覺不夠用，衞生間乾濕分離很好，但是淋浴房有點小。連住了兩晚，讓客房服務員打掃衞生，淋浴房地上的頭髮都沒有收拾，浴巾也沒有更換，希望店家多改進一下吧。

This hotel I stayed in on a business trip has complete room facilities, the room is very clean, there is a free laundry room, the laundry room is also equipped with a dryer, washing clothes is very convenient, the service staff is also very enthusiastic, very good 👍🏻

I've been here many times before, but only for the bathhouse. This time, I decided to stay and use the bathhouse since I was just passing by. However, I was really disappointed. The room was only 17°C when I entered. I don't know if you felt cold, but the air conditioner wouldn't get warm enough even after running for a long time. In the end, I had to turn on the electric heater. The breakfast was just average. Overall, it wasn't as good as it was a few years ago. I no longer have the desire to go back!

The child graduated from primary school, went out to travel with three good friends for eight days, and changed a hotel every day. The children's evaluation of this one is one of the best.