Posted on Sep 30, 2026|(Newly Renovated) Premier Mountain View Room (2 Double Beds)
David Ross Wandzilak⭐ Royal View Hotel Tsuen Wan — Beautiful Facilities & Great Beach, but Shockingly Poor Front‑Desk Service
My wife and I stayed at Royal View Hotel in Tsuen Wan, and the hotel itself is genuinely beautiful. The property is clean, well‑maintained, and located near a gorgeous beach, which adds a lot to the overall atmosphere. We also really enjoyed the pool and sauna, and the pool attendants were polite, friendly, and professional — a real highlight of our stay.
Unfortunately, the front‑desk service was consistently unpleasant, and it stood in stark contrast to the quality of the hotel’s facilities.
We arrived around 12 p.m. and were told check‑in wasn’t until after 3 p.m., which was completely fine. But without me saying anything, the woman at the desk responded with “those are the rules, too bad,” in a rude, dismissive tone. I hadn’t questioned the policy at all, so her attitude was genuinely surprising and uncalled for.
Later, when it was after 3 p.m., I went back to the front desk and asked, “Can I check in now?” A different woman looked at me with clear disdain and replied, “What?” in a harsh, unfriendly way. I repeated myself, and she continued to stare at me until another staff member stepped in and offered to help. The attitude from almost every person at the front desk was strangely hostile, as if guests were inconveniences rather than customers.
The same pattern continued when we asked about late check‑out. We were told, in another harsh tone, “There’s no late check‑out here. You need to leave before 12.” Again, the issue wasn’t the policy — it was the rude, unprofessional way it was delivered.
At one point, I asked a staff member if they had a razor available. The response was, “We don’t have razors, it’s Hong Kong law,” said in a very unpleasant manner. My 9‑year‑old son later told me that razors were available for purchase in the vending machine — something the staff member failed to mention. It would have taken only a few seconds to say, “You can buy one downstairs,” but instead I was met with unnecessary rudeness.
The contrast between this experience and our recent stay at Crown Hotel in Shenzhen, where the staff were warm, polite, and welcoming, was dramatic. At Royal View, the front‑desk staff behaved as if they were doing us a favor, and their attitude felt completely untrained and unprofessional.
It’s genuinely sad, because we loved the hotel itself — the facilities, the cleanliness, the pool, the sauna, and the beautiful beach nearby were all excellent. But the poor customer service at the front desk seriously affected our stay. With proper training and a more respectful approach to guests, this hotel could easily offer an outstanding experience.
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Price per night from:RUB 8,915
Posted on Oct 6, 2026|Superior Room
junelalyEverything was great, very convenient. The environment was better than I expected. Come and stay here!
Free shuttle bus service between Regal Airport Hotel, Regala Skycity Hotel, and Tung Chung MTR Station Exit A (seats are first-come, first-served):
It was all very good. It's spacious and convenient for getting to and from the airport. The lobby is beautiful, and the hotel is very large.
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Price per night from:RUB 8,670
Posted on Oct 19, 2026|Club Premier Sea View Room
Jiong0623
Kerry Hotel, part of Shangri-La. The ultra-luxury sea view room is spacious, with a full-length glass window directly facing Victoria Harbour. The daytime sea views are crystal clear, and the Hong Kong Island skyline lights up gorgeously at night. The service is reliable and thoughtful, check-in was smooth, room cleaning was meticulous, and the bedding was comfortable. Having breakfast at a window table in Big Bay Café while gazing at the sea was wonderful, and the brown sugar Cantonese dishes were well-prepared. The Horizon Club afternoon tea and Happy Hour were exquisite and delicious. Right downstairs is the Hung Hom Promenade—rarely crowded with tourists, making it a great spot for a stroll or sightseeing. The hotel is also very close to Whampoa天地 (Whampoa), offering a vibrant local atmosphere. It's quieter compared to hotels on Hong Kong Island and the top choice for a getaway!
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Price per night from:RUB 22,968
Posted on Oct 10, 2026|Deluxe King Room with Extra Bed
Anonymous UserThe hotel has a fantastic location, very close to the Tin Hau MTR station. Trams are just a few steps away, and there is an abundance of food options all around. For Hong Kong, it's rare to find a room this spacious. The bed and pillows were very comfortable, and the room was clean and hygienic, with complimentary bottled water provided. The breakfast was rich and varied, and the afternoon tea was also great with plenty of snacks. The sightseeing lounge on the 30th floor is great for taking amazing photos, offering a wide selection of teas and beverages, plus a kids' play area. All in all, choosing Empire Hotels was a spot-on decision for our two-night stay. I will definitely choose this hotel again given the chance.
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Price per night from:RUB 8,755
Posted on Sep 16, 2026|Superior Room
Anonymous UserAn excellent, impressive hotel – it immediately gives off the vibe of a large, full-fledged hotel, and the name Plaza really suits it. Inside, it smells very pleasant; even approaching the hotel, you can detect a nice, subtle, sweet jasmine scent.
The hotel is easy to find: there are signs from the metro, and once you exit onto the street, its building is immediately visible – it's large and stands out.
Check-in was very quick: several staff members were working at the large reception desk. We were given a room with two twin beds and a private terrace-balcony (a nice bonus). Each of us received a separate key card – for me, this is a prime indicator of guest care. The cost of our stay turned out to be quite low considering the number of nights we booked.
Check-out was also very quick, but the 11:00 AM check-out time is not very convenient.
The hotel is very quiet. The corridors are long, but you rarely encounter anyone there. The room was also very quiet. Housekeeping is done daily, and the Wi-Fi works well. There's a pool, but from what I understood, it closes quite early (I don't remember exactly, around 7-8 PM), so I didn't get a chance to use it.
The room made a very good impression. It's large, clean, and comfortable. Two comfortable beds, nice bedding, a small table, a full set of towels, slippers, a safe, a refrigerator, tea, coffee, and sugar. The room also has a hairdryer, TV, air conditioning, thick blackout curtains, and tissues.
I especially liked the toiletries in the bathroom: the shower gel has a very pleasant scent, and there's also shampoo and hand cream. The plumbing is in good condition – and yes, that's important, because issues with plumbing are quite common in hotels.
As for the downsides – there are no power outlets near the bed. USB ports were available on the desk, but they charge quite slowly, so it's best to bring an adapter. Perhaps adapters can be obtained at reception, but I didn't ask.
Like many hotels in Hong Kong, the room does not provide disposable amenities or bottled water – the hotel adheres to an eco-friendly approach.
The location is generally convenient. The hotel is not far from the waterfront, although it's not immediately obvious how to get there the first time. You need to head towards the stadium (Coliseum), and then through pedestrian overpasses: to the left – to the waterfront, and straight through the first overpass above the bus stop – towards the city. The metro is next to the hotel, and it's just one stop from West Kowloon Station – very quick. There's also a bus stop nearby with routes towards Wan Chai and Central via the underwater tunnel.
The hotel itself is actually connected to a small, modest shopping center. There's a good grocery store there and several cafes/restaurants. McDonald's is located within the metro station building.
Someone mentioned money exchange shops in the mall in a review – I couldn't find any. If you need to exchange money, you can find an ATM in the underpass behind the metro station building, opposite the passage to the university, but the exchange rate there isn't the best. It's better to use the exchange shops south of Tsim Sha Tsui station, on Nathan Road – there's a whole floor dedicated to them. It's about a 12-15 minute walk from the hotel or one metro stop.
Overall, I felt really comfortable here. A spacious and clean room, quietness, everything I needed at hand, and a convenient location. My impressions of the hotel were very positive.
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Price per night from:RUB 12,679
Posted on Oct 8, 2026|Deluxe Seaview Double Room
Kelly_Xu77Choosing the Gold Coast Hotel for this National Day holiday was a pleasant surprise! The hotel is located by the seaside in Tuen Mun. It's very convenient to get to—you can take bus K53 or 51 from Tuen Mun town center, get off at Cafeteria Bay, and walk about 5 minutes to the hotel, or it's just around a 3 km taxi ride. Turning left right outside the hotel leads directly to Golden Beach, giving off great vacation vibes. The rooms are spacious and tidy. It features a swimming pool and a children's playroom (paid), making it ideal for family trips. Plus, there is a shopping mall nearby with plenty of dining options.
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Price per night from:RUB 7,468
Posted on Oct 26, 2026|Standard Room
Guest UserWe booked a standard quadruple room this time, and it looked exactly like the photos in the preview. There is a shuttle bus to and from Disneyland, and free luggage storage is available even if you arrive early, which is very convenient. The hotel has many thoughtful touches. However, since it's located inside the Disneyland resort, if you want to grab instant noodles or similar items, you need to buy them outside the resort beforehand. The only 7-Eleven nearby (at the Administrative Building) has rather short hours (closing at 6:30 PM), so we couldn't go after watching the nighttime parade. Your dining options are limited to the hotel's restaurants (which are a bit pricey). A nice surprise was that we got to keep our room keys as commemorative souvenirs upon check-out. Overall, it's a great choice for family trips.
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Price per night from:RUB 19,215
Posted on Oct 17, 2026|Mountain View Room - King Bed
LuyaomajirenjianA hidden gem of a hotel with incredible value for money! It offers the most free shuttle bus routes among hotels in Hong Kong, with direct access to Disneyland, Tung Chung, West Kowloon, Sunny Bay, Discovery Bay Pier, and the airport. The swimming pool is large, very clean, and features both sunny and shaded areas. The hotel is also part of a golf club, located in a luxury residential neighborhood. There is a 24-hour laundromat on the first floor, and the hotel bar has a big screen, making it a great spot to watch games. There are large supermarkets and convenience stores right next to the hotel, and plenty of surrounding dining options including Thai food, Western cuisine, and BBQ. However, the service and software side could use some improvement—the restrooms in the lobby that had signs were closed, while the open ones had no signs. The shuttle bus information is not clear enough and requires some figuring out on your own, and you need to book the shuttle in advance to get a small ticket. Also, the platform at Sunny Bay station shows the last bus is at 3:50 PM, but there was no prior notice about this.
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Price per night from:RUB 8,400
Posted on Oct 21, 2026|Standard Twin Room
Ed_Ng
My stay at Regal Hotel was fantastic, completely exceeding expectations!
- Attentive service: The hotel staff were exceptionally warm and helpful. From check-in to promptly fulfilling every request, their service was efficient and welcoming, making me feel right at home.
- Convenient transportation: There are direct buses right outside the hotel offering easy access to bustling commercial districts like Causeway Bay and Tsim Sha Tsui, making getting around extremely convenient.
- Cleanliness and hygiene: The room was spotless, the bedding was comfortable, and it provided great peace of mind.
- Complete amenities: The hotel features a variety of restaurants catering to different culinary preferences. Convenience stores, Mannings, and all kinds of eateries are just a short walk away, making daily needs easily accessible.
Whether for getting around, dining, or shopping, everything was just perfect. It offers great value for money and I highly recommend it!
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Price per night from:RUB 8,351
Posted on Oct 24, 2026|Premier City View King - Tower 2
LUCKY PILLOWWe stayed in room 4303 on the first night. The room itself was okay, with no strange smells, and the bedding was odorless as well. However, the bathroom cleanliness was very poor; there was mold on the floor and ceiling, and the shower area had rusty iron spots right where you step. For the second night, we were originally assigned room 7009. The moment I opened the door, I couldn't stay for even a second—the smell of mold was overwhelming. We were then moved to room 5503, which still had a moldy odor, though thankfully the bedding was fine. The bathroom, however, was even worse, reeking of urine. The place was packed with tour groups, and since I really didn't want to hassle with moving again, I just disinfected things myself and went to sleep. We checked out and left by 8:00 AM the next morning. I will never choose this hotel again; I've had non-stop sneezing since I got back because the mold smell was just too strong.
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Price per night from:RUB 14,555