Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 3, 2025|Deluxe Prestige Room with Balcony
Guest UserPerfect location. Especially for those who will only going to stay for a short trip because you will not waste your time going to the point of interest of Marseille because it is at the heart of the tourist area. The view from the room is gorgeous and worth the money. Restaurants and souvenir shops are lining up the area. Based on my limited stay I learn that Marseilles can give up different vibes only in a few block so the location of the hotel made me more comfortable. The AC works properly and there is an elevator. I believe there is also a car parking service but I don’t use it. The receptionists are professionals and helpful.
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Price per night from:£135
Posted on Jul 10, 2026|Classic Room
WaiwaideI think the location is a plus, and the hotel staff provided good service. The breakfast was also good with a nice view, and the staff even helped prepare coffee. The bathroom was spacious, but many things were broken. The drain in my room had issues, sometimes leaking water all over the floor. The metal toilet paper holder next to the toilet suddenly fell off, which startled me. The shower screen had a faulty seal at the bottom, preventing it from closing properly. The bathroom lights also flickered constantly, suggesting unstable voltage. My colleague, who was traveling with me, had a broken AC in their room the first night and had to switch. The second night, the replacement room lost power in the middle of the night, forcing them to grope in the dark to switch rooms again. Compared to their experience, my issues seem minor.
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Price per night from:£121
Posted on Jan 25, 2026
AaYayaThe check-in process at this hotel was a hassle, and I'm not sure if it was discrimination. Furthermore, the housekeeping staff, especially one individual, was very cold; she completely ignored me when I greeted her. To top it off, she entered my room midway through my stay without any apology.
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Price per night from:£70
Posted on Jan 29, 2026
Guest User
The room was extremely spacious, and the bathroom was also very large. It was very comfortable to stay here. The location is excellent — just a few minutes’ walk to the old port. The only downside was the hot water situation: after one person showered in the evening, there was no hot water left, so the second person could not shower. This might be due to a limited hot water tank or the system stopping at a certain time. There were no staff on duty in the evening, so it was not possible to get assistance, and this issue was not mentioned before check-in.
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Price per night from:£63
Posted on Jul 8, 2026|Family Room
Anonymous UserThe location is absolutely superb, directly facing the heart of the Old Port! Although the square in front can get incredibly crowded, which might feel a bit chaotic, I believe it's safe. The hotel entrance is even locked at night, requiring a card swipe to enter the lobby. The ground floor café offers complimentary ice water, which is a huge plus 👍. The family room had no windows, only a skylight, which might feel a little constricting, but the bunk beds were very comfortable, and this room type was perfect for our group of four! Great value for money 👌.
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Price per night from:£118
Posted on Apr 22, 2026
Gian Paolo Domingo
The location was unbeatable, right infront are old port, the metro station, and LOTS of place to eat at. The staff were all very nice and welcoming, they were also very patient(especially with my french 😂). Hotel was spotless when i got there. I have nothing negative to say about this place.
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Price per night from:£101
Posted on Jul 15, 2024|Premium Room with Port View
Nat 李凤临Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay…
The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up).
The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast.
Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina.
The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window!
The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage).
Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations.
The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday.
The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed.
The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day.
There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel.
The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit.
Overall, I was satisfied with my stay, and would come again if the above issues were resolved.
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Price per night from:£125
Posted on Mar 11, 2025|Studio
YalaUpside:
The bed was very confortable and the shits were soft.
The kitchen amenities made my stay even more convenient.
There are a few kitchen utensils
There's a metro station near by
There are shower gel and towels
Downside:
The hitter was barely working
The deposit had to be made through card, no cash.
Don't expect to get your deposit back the same day as different banks have different policies, the transfer may be delayed a few days from what I understood.
There's no toothpaste or toothbrushes
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Price per night from:£49
Posted on Oct 15, 2024
AspieDuring this trip, I was fortunate enough to choose this hotel as my resting place, and it certainly gave me an unforgettable stay.
First of all, the check-in process is extremely convenient. I arrived at the hotel a full two hours ahead of the expected check-in time, but the front desk staff did not the slightest inconvenience or evasion, but in a very warm attitude for me to check in quickly. Secondly, the room itself is large and comfortable to live in, and offers a wide variety of kitchenware and cutlery.
All in all, convenient check-in, warm service, comfortable room, a perfect experience beyond expectations!
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Price per night from:£53
Posted on Jun 4, 2026
Guest UserThe location is excellent, just steps from the old port, in an area full of cafes and bars, and we could see the theater from the window. The staff was extremely kind and helpful. The cleanliness was good, but the walls were marked in several places. The building needs maintenance: the door closer was broken and prevented the door from fully opening between the bathroom and the bedroom; the walls and fixtures could use a repaint; the windows could use a clean; the bathroom could use some touch-ups and a new sink stopper; the toilet was difficult to flush. It was okay for a few nights, without high expectations. Complimentary toiletries and two towels per person plus a shower mat are provided, but there is no hair dryer.
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Price per night from:£51