Beach Hotels in Marseille

I booked this hotel in a rush, seeing a 4.5 rating on Ctrip. Environment: First of all, the hotel's location is very convenient, right in the old port, with a view of the pier from the window – the view is okay. Transportation is convenient, very close to the train station. The staff were very warm and attentive, five-star service. The following is for those who value cleanliness: The hotel's cleanliness was disappointing, which was my top priority for accommodation. The facilities did not match the price and four-star standard. For example, the wall materials in the room clearly needed replacement or renovation; they weren't just old, there was obvious dirt on the walls, which was very unpleasant to see while lying in bed. The hairdryer was heavily dusty. The toilet bowl had a yellowish tinge, making it unusable. The window faces the harbor, but the curtains offered virtually no light blocking. They were single-layered fabric in very bright colors, waking you up immediately.

I think the location is a plus, and the hotel staff provided good service. The breakfast was also good with a nice view, and the staff even helped prepare coffee. The bathroom was spacious, but many things were broken. The drain in my room had issues, sometimes leaking water all over the floor. The metal toilet paper holder next to the toilet suddenly fell off, which startled me. The shower screen had a faulty seal at the bottom, preventing it from closing properly. The bathroom lights also flickered constantly, suggesting unstable voltage. My colleague, who was traveling with me, had a broken AC in their room the first night and had to switch. The second night, the replacement room lost power in the middle of the night, forcing them to grope in the dark to switch rooms again. Compared to their experience, my issues seem minor.

The location is very good, close to public transportation The surrounding area is very safe and belongs to a relatively busy road section The hotel is very clean and the room is very clean I highly recommend staying in this hotel!

The room was extremely spacious, and the bathroom was also very large. It was very comfortable to stay here. The location is excellent — just a few minutes’ walk to the old port. The only downside was the hot water situation: after one person showered in the evening, there was no hot water left, so the second person could not shower. This might be due to a limited hot water tank or the system stopping at a certain time. There were no staff on duty in the evening, so it was not possible to get assistance, and this issue was not mentioned before check-in.

The location of the hotel is very good, just opposite the subway. You need to climb some stairs to find the front desk. After registration, there is a mini elevator that can transport luggage. The room is small, clean and comfortable, the view outside the window, and the glass sound insulation effect is quite good. The younger brother and sister are friendly and kind, helping to print cruise tickets and carry boxes. There are many restaurants nearby, and there is a bus stop at the door, and the traffic is convenient.

The location is very good, it is convenient to go everywhere, in the downtown area, but the waiter is a bit sloppy in cleaning the room. Our rooftop terrace had bird droppings on the floor that were not swept clean, and the lounge chairs were also quite dirty, so we couldn't lie down. On the last day, no one came to clean the room. Ctrip contacted the front desk and they said they would come between 3-5 pm, but no one came after waiting for a long time, wasting a lot of my time. Then they told me that no one would come today, so I had to clean up by myself. After repeatedly telling me that there were no towels to use at night, the temperature was over 30 degrees, and the garbage was not cleaned up and it smelled. At 7/8 o'clock, someone reluctantly came to change the garbage bag and give towels. The actual condition of the terrace floor and lounge chairs is shown in the pictures

clean & comfortable , overall is satisfaction ,& breakfast is nice check in staff is good smile & friendly

The hotel is very comfortable and the bathroom is very large and the rooms are very comfortable and the bathroom is very large. The hotel is very beautiful and quite atypical with its different buildings and the great garden in the middle. The clean parking is a real more! And to finish the breakfast was perfect! I hope I can come back quickly! 

Location is good, close to metro, have restaurants and supermarket nearby. Room is clean and spacious, and there is kitchen facilities that you can prepare meals. Staff are helpful. The downside is, the bed (mattress) is hollow (curved) not comfortable; and our room seems to have some odors (like sewage) from time to time.

Surprisingly a very good stay. Awesome rooms that are real basic and simple great beds, clean linen and hot showers and clean bathrooms. Loved it. Best staff that are friendly