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"Accueil parfait, personne humaine et sympathique"

"Wonderful hotel… Excellent location…great offer through trip.com …however, need a taxi or pleasure to walk 25 min to reach train station M****ille St Charles!"

"It is near to the train station. However if we want to go back to the hotel from the old city area, we need to walk long stair. Also, the environment outside the hotel is little smelly which is like urine smell but maybe this is the smell of Marseilles"

"Good quality bedding, beautiful view and location. The breakfast is very rich and there is nothing missing. The staff is very friendly and very attentive. Public transportation is right in front of the hotel, so you can move around as much as you want. The only downside this year is the swimming pool, which really has many shortcomings. They should be a little more respectful for hotel customers, especially cleaner. Strongly leave next year! ! ! ! !"

"Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay… The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up). The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast. Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina. The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window! The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage). Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations. The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday. The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed. The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day. There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel. The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit. Overall, I was satisfied with my stay, and would come again if the above issues were resolved."

"The superior room I booked was still a little small. Hygiene: Very clean, with a radiator in the bathroom, which was a pleasant surprise The breakfast was very exquisite and of good quality. Good coffee 10-15 minutes walk from the train station"

"The room is simpler than the average ibis. There is no sofa or wardrobe, only a movable table and a small chair. It is located in the city and has easy access to the port. Parking costs 15 euros which is quite cheap. However, parking is an elevator-type way to enter the parking lot, so be very careful when driving."

"Excellent location apartment hotel, reception staff is very good, luggage storage. Value for money next to the station. The most bungalow is a comb bed, an elevator, not recommended for those who have difficulty walking stairs, and people who are afraid of noise at night (currently working 24 hours at St. Charles station opposite). Clean, bright, plenty of towels, spacious kitchen bathroom and beautifully designed, very pleasant place."

"The room is on the pedestrian street, five minutes away from the front desk. You don't need to go to the front desk when you check out. Just put the room card on the big table. It's very user-friendly! The room is large and has a terrace where you can make tea, coffee and breakfast. WiFi is very convenient. The tableware and kitchenware are complete. It is suitable for long-term stays. The bedding is very clean and someone cleans it every day. The only thing is that the TV can't be turned on and can't be watched, but we don't care whether we watch it or not. There are restaurants and bars around, so it's very convenient to eat. The furniture and soft furnishings are very tasteful!"

"The biggest advantage is that the train station is very close. The train station is on a high ground. It is very difficult to pull boxes in the city, such as the old port. It is recommended that the subway taxi is closer. The whole Marseille has various heights and lows. ibis is mainly soundproofed. The sound of other neighbors closing the door is not loud outside the window. Breakfast is really good at this price hotel."