4-Star Hotels in Marseille

Fantastic cleanliness! Everything you need for cooking is provided! The bedding is very comfortable! The staff is very attentive! The location is perfect! In short, we thoroughly enjoyed our stay! Thank you!

I think the location is a plus, and the hotel staff provided good service. The breakfast was also good with a nice view, and the staff even helped prepare coffee. The bathroom was spacious, but many things were broken. The drain in my room had issues, sometimes leaking water all over the floor. The metal toilet paper holder next to the toilet suddenly fell off, which startled me. The shower screen had a faulty seal at the bottom, preventing it from closing properly. The bathroom lights also flickered constantly, suggesting unstable voltage. My colleague, who was traveling with me, had a broken AC in their room the first night and had to switch. The second night, the replacement room lost power in the middle of the night, forcing them to grope in the dark to switch rooms again. Compared to their experience, my issues seem minor.

The location is very good, it is convenient to go everywhere, in the downtown area, but the waiter is a bit sloppy in cleaning the room. Our rooftop terrace had bird droppings on the floor that were not swept clean, and the lounge chairs were also quite dirty, so we couldn't lie down. On the last day, no one came to clean the room. Ctrip contacted the front desk and they said they would come between 3-5 pm, but no one came after waiting for a long time, wasting a lot of my time. Then they told me that no one would come today, so I had to clean up by myself. After repeatedly telling me that there were no towels to use at night, the temperature was over 30 degrees, and the garbage was not cleaned up and it smelled. At 7/8 o'clock, someone reluctantly came to change the garbage bag and give towels. The actual condition of the terrace floor and lounge chairs is shown in the pictures

The location is very good, with beaches, restaurants, supermarkets nearby, convenient parking, and high cost performance

A very tired hotel, but good bed and bedding, there is a warm beautiful pool, very good location, two minutes from the metro, ten minutes to a major shopping center, five minutes to the embankment. Breakfast has not been tried.

Service : correct Installations : satisfaisantes Chambre : propre et de dimension correcte, idéale pour un court séjour (max 3 jours), mais manque de rangements. Nourriture : rien d’exceptionnel — petit-déjeuner classique composé majoritairement de produits industriels, avec des jus de fruits à base de concentré. Remarque : la salle du petit-déjeuner était complète, la météo étant trop froide pour profiter de la terrasse extérieure.

The location is very convenient. The hotel has access control, which is relatively safe. Free luggage storage. There are not many simple cafes around. Breakfast was added, which was very amazing. The staff are very polite

The hotel is very comfortable and the bathroom is very large and the rooms are very comfortable and the bathroom is very large. The hotel is very beautiful and quite atypical with its different buildings and the great garden in the middle. The clean parking is a real more! And to finish the breakfast was perfect! I hope I can come back quickly! 

Disappointing stay for a 4-star hotel. On my first night, the air conditioning didn’t work for the whole hotel and the room was around 25°C, making it very uncomfortable. The front desk was not helpful and no solution to be provided when I reported the issue. The pool and cleanliness is ok. Overall, not up to the expected standard.

Excellent location, one of the best hotels in Marseille. Suitable for travel and business trips