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Top rated hotels in Puerto Rico

Servatur Altamadores
4.2/549 Reviews
    I stayed at this wonderful apartment hotel from 12.12.24 till 19.12 24.in fact I am still here. But I wanted to let you know that I really enjoyed my stay. The rooms were great and cleaned regularly and the balcony was so big.The food I have enjoyed and so much choice.The staff have all been brilliant and very helpful and friendly I would just like to give a special mention to the people in the dining room they went out of there way to be there for me and all the diners Frederico, Very, Alona,Joanna,Pablo, Raimon, and all the chefs in the kitchen they are a credit to the hotel.Also a mention for all the housekeeping lady's that cleaned my room and others. Thanks for a lovely time.Please make this available to the people I have mentioned as they certainly deserve the acknowledgement. Thank you. Melvyn Buckley. Yahoo Mail: Search, organise, conquer
Servatur Terrazamar Sun Suite
4.2/576 Reviews
Okay here goes ….Just back from Eden (post Servitor takeover) And the following is my opinion. Been a regular here for 20 years and almost every year we have seen improvement after improvement in the amenities and standards (Always said the Eden should be 4 star) However Servitor and TUI have combined to change my view Food No theme nights so it is quite repetitive (still fair choice) They must have over ordered the peppercorn sauce as it was out every lunch and dinner,One night they had roast beef and spouts but no potatoes of any description (except chips) Also very little food labels so guests had to ask the kitchen staff repeatedly what was the dishes who some of the kitchen staff didn’t even know ( or understand the question) On one occasion someone asked what is that? Only for a member of the bar staff had to stick a ladel into the pot before they could answer the question .We ended up eating out a few nights and that I can tell you is the first time we have done so staying at the Eden. We ask the TUI rep about the food labels who promised to investigate but was a waste of time as TUi rep failed get back to us Staff Miguel at breakfast was very welcoming as usual and is a credit to his dad and the hotel However quite clearly Katie looked like she didn’t want to be there and had no interest or interaction with the guests amd even roped the entertainer guy into some dining room chores at lunch time! this was more evident when Miguel was on rest day when Katie just watched the other girl ( no mame badge ) do all the grafting. Michel was also great with the guests but doesn’t seem to put in the hours like he used to (good for him) But in his absence the standards slip massively (tables from previous diners/ drinkers left uncleared ect) its not clear if anyone in charge in his absence? The two young lads hadnt a clue on how to make up drinks and insisted we take plastic cups (self service) into dinning area for evening meal..I pointed out I wanted glass and one of the lads then pushed the plastic cups towards me ( I eventually won that battle) This was also reported to Tui rep who again promised to investigate and to provide feedback .TUI rep not interested (Never felt the need to go to a rep in my life before) Lifeguard reprimanded kids for taking crockery poolside ( quite rightly) but turns blind eye to Scandinavian folk taking beer glasses and wine glasses to poolside! Entertainer our 8th night we were asked if we had just arrived! Despite taking part in the quiz every night .Only show football on the screens when it was Scandinavian England teams involved .Got told to go to Europa Centre to watch Scotland Entertainment was okay but all the singing acts always seem to feel obligated to finish the axta with abba songs! Despite having an Abba night! even Chris Mooney .One can only have so much of Abba. Finding it hard to be critical as I find it sad to right anything negative about the Eden however in my opinion this H
Marina Suites Gran Canaria
4.5/576 Reviews
We have just returned from our fifth holiday at Marina Suites. It is a fabulous hotel with extremely friendly staff. The apartments are large and very well appointed. The beds are extremely comfortable. Eva, a member of the housekeeping staff, kept the apartment spotless, and nothing was too much trouble. The hotel infinity pool is large and the seating area very relaxing. All in all a wonderful place to unwind and enjoy the sunshine. Thank you to all staff once again. Liz and Chris Mears.
Aparthotel Maracaibo
4.2/541 Reviews
Maracaibo has a very nice location in Puerto Rico. We travelled with friends and used the garden in the evenings. A nice garden and bar. The hotel is clean and the staff is very friendly. A smal foodgrocery in the neigbourhood sell everything you need. Can also recommend restaurant La Taberna, located nearby. We have been at this hotel many times and will come back.
Grupotel Revoli
4.1/565 Reviews
Spotless clean, great pool area with loungers and umbrellas but I think you'd struggle in the high season to get a sunbed. It is a bit of a steep hill to get to but only 5 euros in a taxi. Would definitely go back, we were self catering which was great as plenty places nearby to eat. The menu for half board really didn't look that great a choice so definitely best to eat elsewhere. Otherwise can't fault it
Hotel Riu Vistamar - All Inclusive
4.3/554 Reviews
From entering the hotel to leaving it was a fantastic experience! The reception staff on arrival were so friendly, we were booked in quickly and had everything explained to us perfectly. I wish I could remember his name but unfortunately not. He was funny and understaod how we must have been feeling arriving late so ushered us off for food. Our room was on the 2nd floor and what a view!! We loved it and I must say when they said sea view they weren’t kidding, beautiful! I just wish we had been further round to see the sunsets we only got partial ones. The room was cleaned daily to a very high standard and was much appreciated! The restaurants are great with plenty of choice. The staff worked so hard to keep the flow going. The pool areas are lovely with 3 choices of pool area. There are plenty of sunbeds and you can change the towels daily. The bars are well stocked with around 5 choices of cocktails with or without alcohol. There are coffee and pop machines and also beer on tap. One of the great things about this hotel is the free shuttle bus down to the beach, trust me it is a godsend, we still haven’t found the steps to the beach🙈🤪. I have to mention the staff, they are the most friendliest, helpful and knowledgable that Ive come across in all my travelling and deserve a wage increase. They are the backbone of the hotel and RIU should be very proud of them.

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