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From the moment we walked in to reception we were really impressed. Checked in without any problems and up to our room on the 5th floor. Apartment was really spacious and comfortable and we had a view of the pool and marina area. Everything was clean and well-presented. The pool was a bit cold but we got used to it and I’ve now ticked an infinity pool off my bucket list! Staff were friendly and helpful. Food at the Monday bbq was brilliant and we at one lunch at the pool bar which was also delicious. I didn’t want to leave and I certainly want to return!

Stayed here for 4 nights, 22.10.24 - 26.10.24. I've stayed at these apartments a couple of times before about 10 years ago, both in Sun Suites and the Terrazamar section. This time, I booked a room in Terrezamar, which is the lower section and was allocated room 207. Rooms remain a good size and whilst the kitchen cupboards and bathroom unit are the original units the furniture, beds, dinning table are all new and modern, with AC and digital safe provided at no extra cost. All balconies are a great size with modern patio furniture including two full size sunloungers, which is good as you get the sun all day at these apartments due to location, so if you fancy a quiet day you can still chill in your own apartment and not miss a minute of sunshine. Housekeeping is provided every other day and the lady who looked after our room was great, she was very friendly and when we came back to our room to find it flooded as the boiler had burst she wasted no time in sorting everything out and got maintenance straight to the room who replaced the boiler. We would see her most mornings as she started work on level 2 and she would ask us if everything was still OK, so we'd tell her ”no piscina today” which got a thumbs up reply. I didn't get her name, but she is definitely an asset to the hotel. The pool bar is fine, with reasonable prices for food and drink. Our return flight was a late one, so we managed to keep our room on for €30. The hotel is in a good location with the commercial centre with all the bars and restaurants, literally a stones throw away, which could be seen and heard from our apartment. Noise didn't bother us as we were out late most nights anyway, but if you closed your patio door, you could not hear anything, and if you're staying on a higher level, it's unlikely you'll hear anything. As mentioned I've stayed here before and probably wouldn't stay anywhere else when visiting Puerto Rico again.

For a studio apartment the room is really spacious with a decent bathroom and a good balcony offering lovely views over Puerto Rico and the sea. Rooms very clean and well looked after by the staff. You get a list of days room will be cleaned and towels changed so make sure to read this. Air con is just OK for me - I didn't think it was working at 100% but guy on reception dealt with my issue without any fuss. Staff everywhere are friendly and good at their jobs. Beds are two singles pushed together (as often they are). Room is well equipped if you want to cook for yourself and shower was lovely. We were on floor 3 just below pool level. No issues with noise and steps up right outside our room. Pool area is big enough and has great views. We had breakfast there on one day which Ibfelt was overpriced compared to the town for what you get but it saves you a walk/taxi. Happy hour from 12-1 with 2 for 1 drinks is a great touch and very popular. You arr high up but not as high as some. Walk down to commercial centre and/or beach is not particularly daunting and there a number of different routes. We found the best to be left around one bend of the road then down two sets of steps and you are at the back of the PR shopping centre. You can ise the lft in the montebello across the road (actually split lifts, first down to pool level on floor 5 and then 2nd around the corner takes you down a bit of the way but still a bit to go. You can also just follow the road down the bus station or turn right after first set of steps and get to station as well which is a quicker way to the beach. Taxis are plentiful and cheap - takes about 3 mins to taxi from centre to hotel for between 3.85 and 5 depending on time of day/night and whether you tip. For fitness enthisiasts the steps and winding roads are great. You can also run/walk out to playa des amadoes from PR harbour along a very pleasant coastal walk.

Went here last year and it was honestly one of the best places we ever stayed in. We love Puerto Rico and to get an apartment of this quality for the prices they charge is just insane. Last year the peace and quiet was amazing and I think that the clients who visit this hotel understand the etiquette of it. This year however it was different. There were a lot of “chavs” abd I don’t mean that in a disrespectful way, it’s just that when you get a 4 star quality apartment for such a low price you’ll inevitably get people who really shouldn’t be staying there. They’d normally be in the bablu but the opportunity to stay in such a fantastic apartment for not much more you can understand it. People taking calls on loud speaker from the UK finding out aunty Norma has got crabs or calling home to see how little Johnny has just come off nappies at the age of 3 is all well and good but it seemed like it had to be taken on loud speaker not to me too the viz comic friends who decided to put their loud speaker on in the roof terrace when you can hear a pin drop up there.what we aloud noticed is that there are so many smokers there, literally everyone smoking and couching their guts up, it’s disgusting I guess it boils down to peoples lack of self awareness and respect for fellow holiday makers. It was just a bad week I guess but as far as the apartments go you can’t fault them and in all honesty the prices are too cheap. One criticism from last year is the pool/snack bar. Last year there was definitely a more of a hub for people to congregate, happy hour etc. this year it seemed cordoned off. No camaraderie at all, no focal point. It’s just my opinion. One last issue for us is that we get an early flight so we are at the hotel at 11am and totally understand that we can’t check in early but after prior warning it would be great to have the option to get in the room earlier rather than the standard 3pm check in. It doesn’t detract from the fact that we will be back again no doubt. The apartment are fantastic, possibly the best in Puerto Rico.