OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK
First time in this chain will definitely look to book again in this location and elsewhere. Room facilities and layout great very relaxing. Only issue was a faulty hairdryer which I reported to reception & they apologised. Good location in York for train travellers 5 minutes from the station . Centrally located for key sites. Breakfast was well worth it individually ordered & cooked worth it. Lovely views from the room river wall and minster
118 reviews
8.7/10
Price from
£77
per night
Check Availability
You Might Like
York Hotels with BreakfastYork Hotels with Twin RoomYork Hotels with 1 Double BedYork Hotels with Swimming PoolYork Hotels with Free Cancellation
My daughter and I stayed in a twin room for a night while we visited York University. The Hotel staff were warm and welcoming. They were kind and helpful and more than happy to let us leave our luggage there as we were too early for check in. The main lobby area is just like it looks in the photos. There is comfortable seating, a bar and a place to get food. The rooms are clean, comfortable and feel new. The whole place felt modern and fresh. It was a 15minute taxi ride from the station and a 5/6 minute walk to The Shambles area in York where there are loads of restaurants and cafes. I literally have nothing bad to say about it. We will be back to stay again hopefully in September.
Hotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault.
The Grand Hotel boasts an excellent location, making it a convenient choice for exploring the city. The facilities are top-notch, offering a blend of luxury and comfort that one would expect from a prestigious establishment.
However, the service fell short of expectations, especially considering its five-star rating. While it may be due to the busy tourist season, the level of service provided was inconsistent. In particular, the doormen and porters left a lot to be desired, with some interactions being notably poor. This detracted significantly from the overall experience, as such issues are not expected at a hotel of this caliber.
Overall, while the hotel's amenities and location are commendable, the service quality needs improvement to truly match the standards of a five-star hotel.
Great location. It's very new and clean. There is a round the clock bar with snacks and hot drinks which is a plus. The breakfast was better than most hotels of this category. It has got a gym as well. It's great. Staff are very friendly and helpful as well.
Beautiful atmospheric hotel with beautiful entrance, spacious bedroom modern classic bathroom, only the food is expensive and nothing special also breakfast was meager. But for the rest is ok
The hotel is right in front of the cathedral, the location is very central, and Diagon Alley is also within walking distance, which is not convenient for parking. 7.8 minutes after walking the street one night behind the parking lot is okay, parking during the day is very expensive.
Welcome to us is a very old-fashioned British gentleman, introduced the room for 10 minutes, and encountered the butler-style service for the first time.
Great experience. The front desk staff was very kind and thoughtful and also upgraded the room for us for free. The facilities in the room are very complete and comfortable, the breakfast quality is high, and the hotel needs 15-20 minutes to get off the city.
102 reviews
8.8/10
Price from
£74
per night
Check Availability
See All Hotels in York
Latest Reviews for York hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.2/10
Very Good
AAizuomengdemiaoxingjiangThe hotel is very cozy, the room and bed are very comfortable, and the breakfast is rich. Especially recommended here in York, very close to many attractions. There are many restaurants and cafes around.
IISARIWe had a comfortable stay with a spacious room and great amenities. However, there was a party in the lobby during our stay that made the area quite crowded and noisy. Despite that, we still had a good experience overall and would recommend it for families.
GGuest UserAbsolutely beautiful hotel in a great location, 5 minute walk from the city. Inside the hotel is amazing and quite grand. We choose a garden view room which was a bit small but the view was amazing, all the way to the minster. Breakfast can get a bit busy as the area is small but it was nice.
The spa was lovely but again small and can get busy.
Overall a beautiful hotel in an ideal location.
GGuest UserStayed here one night was quite disappointed with the standard considering it is a Hilton hotel.
The room was very cold when I rang reception the lady was very helpful and got a portable heater and an extra duvet for the night. The floor above you could hear people walking about, also the room I stayed in was right next to the busy road so got woken up very early by loud lorries passing.
I would recommend staying somewhere else.
GGuest UserJust a little bit far away from city center, it took us around 10 minutes to get there by bus. They offer a wide variety of food and beverages for breakfast, and surprisingly, most of them taste great.
BBAY1203Staying for three days for my solo trip at York. The room was quite big and yet old, without air conditioner but an old heater and fan.
The taps were separated hot water and cold water, and yet the hot water was either not hot enough or very hot.
It was closed to those key spots so I could reach them on foot, and yet there was a pub right opposite to the hotel, so it would be a bit noisy at night time.
Breakfast buffet was acceptable for its price.
WWestopiaThe interior decoration of this youth hostel is nice and the price is relatively affordable. Because there are many tourists in York on weekends, the beds are limited. I reluctantly booked a mixed room for 6 people, but I was unlucky because I seemed to be the only woman in the room, and there was a man who snored loudly, talked to himself, and got up at 3 o'clock in the morning and turned on the light, which made the sleeping experience very bad. It should be noted that the toilet and bathroom in this youth hostel are very small and are shared by 6 people in the room, not the kind of shared on the same floor, which is very inconvenient.
XXingxingzouzoudexiaoyuerFacilities: The room is relatively large, the bed and pillows are quite comfortable
Service: Hotel staff are friendly
Environment: The hotel is located on a large green area, which is very eye-catching.
Hygiene: very good. Neat and clean.
special service:
1. The hotel provides free parking, which is a service that few hotels in the UK can provide, and parking is usually paid for. so nice 👍
2. The hotel has a bar and restaurant, which is convenient for guests.
Ddashv1llWe had a lovely stay at Diamonds Inn. We booked the Standard Suite, Ensuite 3-bed room which is located at the top floor of the building. A very quaint compact en-suite family room great for a group of friends or family. All basic amenities are there including towels, shampoo and shower gels. There’s also an electric water kettle, coffee/tea, hair dryer and a small fridge! Beds are soft and comfy. Walls are thin and may hear voices of other guests in the halls during the day but was not a major issue during our stay, mostly quiet after 10pm. Location is very convenient as its only a stones throw away from one of the famous wall entrances, a pub and restaurant across and York Minster. Host was lovely and friendly as well, called to ask if we can get an early check-in and was happy to accommodate us.
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.
What is the average cost of a hotel in York?
For hotels in York, the average price on weekdays is £184, the average price on weekends (Friday–Saturday) is £210.