HUALUXE Qingdao Licang

HUALUXE Qingdao Licang Reviews

HUALUXE Qingdao Licang

168 Jinshui Road, Qingdao, ChinaView Hotel Details
HUALUXE Qingdao Licang
HUALUXE Qingdao LicangHUALUXE Qingdao LicangHUALUXE Qingdao Licang
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HUALUXE Qingdao Licang Guest Reviews

4.7/5
Amazing
1189 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1189)
Positive reviews(1149)
Reviews with photos/video(263)
Delicious breakfast(105)
Friendly front desk staff(105)
Large rooms(69)
Well designed(52)
Perfect for business trips(31)
Great swimming pool(19)
Delicious buffet(15)
Loved the night views(11)
Negative reviews(40)
Guest User
1 King Bed Standard
Stayed in Apr 2023
Business travellers
7 review
5.0/5
Outstanding
Posted on Apr 21, 2023
The room is clean and new. The air conditioner is not working very well but the temperature is okay at night. All staff are very helpful and polite. Great stay!
Response from Property: Dear Guest, Thank you for selecting HUALUXE QINGDAO LICANG as your preferred residence during your recent visit to Qingdao. We are happy to receive your comments and thank you very much for the positive remarks! We’re glad you had a taste of our warm, caring service. We look very much forward to welcoming you back in future!General managerJohnson Liu
guntur pramudanto
1 King Bed Standard
Stayed in Aug 2023
Solo travellers
2 review
4.7/5
Amazing
Posted on Aug 8, 2023
We really enjoyed and the room so clean and tidy.. high recommended l. The view very excellent we can see mountains, hill and the city at the same time. Really good scenery and experience. The front staff also helpful and they can speak English. The price was worth as the experience that we gain.
Response from Property: Dear Guest, Thank you for selecting HUALUXE QINGDAO LICANG as your preferred residence during your recent visit to Qingdao. We are happy to receive your comments and thank you very much for the positive remarks! We’re glad you had a taste of our warm, caring service. We look very much forward to welcoming you back in future!
christophe jean alexandre
1 King Bed Standard
Stayed in Jul 2023
Couples
92 review
3.5/5
Posted on Jul 30, 2023
close to university. rooms are clean large and well insulated. the swimming pool was the reason i choosed this hotel ..... it was a hell. full of kids noisy, impossible to swimm there, and the ayi parked behind a fence are taking pictures and videos ... no privacy : i don't plan to be on their tiktok . i stayed one night and moved to aother hotel the day after .
Response from Property: Dear Guest,Thank you for choosing the HUALUXE QINGDAO LICANG to stay during your recent visit to the city of Qingdao. We do appreciate you taking the time to share with us your experience as this allows us to continuously improve our services so thank you. It is clear that we dropped the ball on this occasion and we sincerely apologize for the inconvenience you encountered. Upon receiving your comments immediate action has been taken to ensure such things don’t happen again. We hope that you will give us another chance and allow us to redeem your confidence in us. Thank you again and we look forward to welcoming you back soon.Johnson LiuGeneral Manager
Guest User
1 King Bed Standard
Stayed in Oct 2023
Business travellers
16 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Very nice one hotel, beautiful, clean and staff is very nice
Response from Property: Dear Guest, Thank you for selecting HUALUXE QINGDAO LICANG as your preferred residence during your recent visit to Qingdao. We are happy to receive your comments and thank you very much for the positive remarks! We’re glad you had a taste of our warm, caring service. We look very much forward to welcoming you back in future! Johnson Liu General Manager
Guest User
Executive Deluxe Queen Room
Stayed in Mar 2024
Business travellers
35 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The room is quite spacious and the overall hygiene is OK. There are not too many breakfast options. The underground parking lot has a narrow driveway and the space is a little smaller when meeting cars. The gym should be a collaborative space and the equipment is complete. It is a good choice for business trips.
Original TextTranslated by Google
Response from Property: · Dear guest: Thank you very much for your recognition of Hualuxe Hotel Qingdao Licang. The hotel is adjacent to the Laoshan Mountains to the east, Jiaozhou Bay to the west, and adjacent to the Qingdao International Convention and Exhibition Center. It has an excellent location, with the original ecological scenery and urban prosperity in mind. The hotel understands the needs of business travelers, leisure vacationers and high-end conferences. Relying on the location advantages and rich natural resources of Licang District, the hotel takes design inspiration from the sea, migratory birds, sails, and strange peaks and valleys, and integrates modern facilities throughout the entire space. We are honored by your choice and recognition. We look forward to your visit again and wish you a happy life! General Manager Liu Juquan
Yigeyouqudemingren
1 King Bed Standard
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Very cost-effective, even though it is a little far from the coastline, the taxi fare is far more than 20 or 30 yuan. The room has been upgraded with 180-degree floor-to-ceiling windows. The front desk service is attentive, especially the guy at the front desk who answered the phone and communicated carefully and coordinated two breakfasts. Sister Xiao He when leaving the hotel The snacks for this trip to Qingdao Laoshan were sponsored by Hualuxe Hotel😘 Thank you for your thoughtful service and the real review from a man in Liaoning
Original TextTranslated by Google
Response from Property: Dear Ctrip guest, thank you for your recognition and love for HUALUXE Qingdao International Academician Hotel. HUALUXE® Hotels treats our guests with courteous and decent Chinese hospitality. The guest rooms are designed with the concept of "close to nature without losing luxury" throughout every space of the hotel. The rooms are equipped with Hualup custom-made Chinese tea sets and a variety of selected teas, allowing you to relax while exploring the "mountains, seas, forests and valleys" Enjoy tea. It is our honor to meet you at HUALUXE Qingdao International Academician Hotel! I wish you a pleasant stay! Hotel General Manager Johnson Liu
Guest User
1 King 1 Bedroom Suite with Living Area
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Aug 17, 2023
The room is relatively new, the view outside is pretty good, and the breakfast is okay. The attitude of the service staff was pretty good, but they were a bit slow and had to be rushed several times. The first day was a little unpleasant but it was resolved. There were also some broken facilities. There was a problem with the lights on the first day and they helped us change rooms. The bathtub in the room we changed had no hot water and the toilet door was broken, so we made do with it. . This one has its advantages and disadvantages, so it's not suitable for me. I prefer something more efficient.
Original TextTranslated by Google
Response from Property: Dear Ctrip guest: Thank you for staying at HUALUXE Qingdao International Academician Hotel and sharing your stay experience with us. HUALUXE® Hotels treats our guests with courteous and decent Chinese hospitality, presenting guests with elegant and friendly Chinese hospitality etiquette and distinguished exclusive services. We attach great importance to the guest experience and accept guests' opinions and suggestions. We have arranged personnel to rectify the issues you mentioned and review them daily to avoid the same problems. You are welcome to provide more valuable opinions to help us continue to improve. I sincerely look forward to your visit again and welcome to contact me at any time. I hope to show you the progress of the hotel during your next stay and feel the "art of Chinese hospitality" we uphold. General Manager Liu Juquan
Guest User
1 King Bed Standard
Stayed in Aug 2023
Solo travellers
7 review
5.0/5
Outstanding
Posted on Aug 13, 2023
The service and sanitation are very good, and the price is good! The scenery is also pretty good, with a wide field of vision. The lobby bar on the 38th floor is great for sitting and having a cup of coffee and making business appointments👍
Original TextTranslated by Google
Response from Property: Dear Ctrip guest: Thank you for choosing HUALUXE Qingdao International Academician Hotel! The hotel is adjacent to the Laoshan Mountains to the east, Jiaozhou Bay to the west, and adjacent to the Qingdao International Convention and Exhibition Center. It has an excellent location, with the original ecological scenery and urban prosperity in mind. The guest rooms are all landscape rooms with wide views. Through the panoramic floor-to-ceiling windows, you can enjoy the magnificent scenery of mountains, forests, seas and parks. There are also high-end brand mattresses and bedding to help you sleep soundly. We are honored by your choice and recognition, and we look forward to your visit again! General Manager Liu Juquan
Feilieluola
1 King Bed Standard
Stayed in Jul 2023
Family
11 review
5.0/5
Outstanding
Posted on Jul 29, 2023
The design of the hotel room is great, the floor is high and the view is great. The service is also very considerate. My special requirements were met and I will consider staying there in the future.
Original TextTranslated by Google
Response from Property: Dear Ctrip guest: Thank you for staying at HUALUXE Qingdao International Academician Hotel and sharing your stay experience with us. Relying on the location advantages and abundant natural resources of Qingdao International Academician Port, the hotel takes design inspiration from the sea, migratory birds, sails, and strange peaks and valleys, and integrates modern facilities throughout the entire space. We sincerely invite you to visit again and wish you a happy life. General Manager Liu Juquan
Guest User
2 Twin Beds Standard
Stayed in Jul 2023
Family
7 review
5.0/5
Outstanding
Posted on Jul 17, 2023
The room has been upgraded, it is very big and has a sense of design! Having lived in Hualuxe all over the world, the artistic design of this room is definitely at the forefront. The breakfast is really boastful alone, it’s too rich, and there are also pancakes and fruit meat buns, which is super satisfying!
Original TextTranslated by Google
Response from Property: Dear Ctrip guests: I am very glad that you shared your pleasant stay experience with us, and we are very honored to receive your recognition. "Close to nature without losing luxury" is the design concept of the hotel's guest rooms. It combines the beauty of oriental tradition and modern art in every detail of the rooms and suites, which is warm, luxurious and unique. The rooms are all landscape rooms with a wide view. Through the panoramic floor-to-ceiling windows, you can enjoy the magnificent scenery of mountains, forests, seas, and parks. There are also high-end brand mattresses and bedding to help you sleep soundly. welcome next time! General Manager Liu Juquan
Guest User
1 King Bed Standard
Stayed in Jul 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Jul 7, 2023
First of all, the service at this hotel is unforgettable. From the moment I walked in the staff were very welcoming and friendly. Vivian He at the front desk patiently answered my questions and always greeted guests with a smile. The hotel truly puts the needs of the guests first and made me feel at home. Secondly, the facilities and room comfort of the hotel also left a deep impression on me. The rooms are spacious and bright, with stylish and elegant decoration. The bed was very comfortable and I got a good night's sleep every night. The bathrooms are modernly fitted with high quality toiletries. In addition, the hotel is also equipped with advanced gymnasium and swimming pool, providing guests with a wealth of leisure and entertainment options.
Original TextTranslated by Google
Response from Property: Dear Ctrip guests: I am very glad that you shared your pleasant stay experience with us, and we are very happy to receive your approval. We have shared your recognition of the front desk service with our front office colleagues. "Close to nature without losing luxury" is the design concept of the hotel's guest rooms, which combines the beauty of oriental tradition and modern art in every detail of the guest rooms and suites, which is warm, luxurious and unique. The rooms are all landscape rooms with a wide view. Through the panoramic floor-to-ceiling windows, you can enjoy the magnificent scenery of mountains, forests, seas, and parks. There are also high-end brand mattresses and bedding to help you sleep soundly. welcome next time! General Manager Liu Juquan
Silabaisixiongxin
1 King Bed Standard
Stayed in Jun 2023
Family
11 review
2.7/5
Posted on Jun 25, 2023
Environment: The location is not bad, relatively quiet Facilities: The elevator rises faster and is prone to dizziness; the facilities in the room are better Sanitation: cleaning is slow Service: The service initiative is poor. I booked three rooms on the day of the Dragon Boat Festival and received the welcome fruit in the picture below... If I didn't see the abundant welcome fruit next door... I wouldn't be angry
Original TextTranslated by Google
Response from Property: Dear Ctrip guests: Thank you for staying at HUALUXE Qingdao International Academician Port. Thank you for your recognition of the hotel environment and facilities. At the same time, we are very sorry that your stay did not meet your overall expectations. If you have any questions during your stay and need help, please feel free to call us and we will do our best to help you. Sincerely look forward to your coming again, and hope that through the efforts of all hotel staff, you will feel the "art of Chinese hospitality" we uphold in your next stay. General Manager Liu Juquan
Anonymous User
1 King Bed Standard
Stayed in May 2023
Business travellers
253 review
1.7/5
Posted on May 8, 2023
This is the worst five star hotel and worst intercontinental hotel I have ever stayed in! No one, the smell of formaldehyde was strong upon entering the room, and after reporting the situation to the front desk, an air purifier was sent, but it didn't work, and the room still smelled very pungent of formaldehyde. The air conditioner in the room was not cooling, and the bedding was damp and uncomfortable. In the afternoon, we thought about going to the executive lounge to have a drink and sit for a while. When we arrived at the lounge, we found that all drinks were charged. Well, let's charge for the fee, we just want to order 2 cups of iced Americano. As a result, the service staff said sorry that there was no ice in the lounge. I was really laughed to death at that time. Now it is almost June and summer in Qingdao. It’s okay to charge for drinks in an executive lounge. It doesn’t even have ice cubes. It’s really speechless. In addition, light meals and desserts are not provided. There are no hotel guests in the lounge except the staff. There is no experience at all, and there is absolutely no need to book an executive room or exchange executive benefits for staying in this hotel. Because I really can't enjoy any administrative courtesy, it's really too bad. It was hot and humid in the room at night. There is also a pungent odor. We had a sore throat all night. It's really bad, and I sincerely suggest that everyone should not be greedy for small gains and suffer big losses. In addition to the appearance of this hotel, the details of the rooms are really not perfect. Even the bedding is not as good as a fast hotel like Atour. Service: The service is still good. The lady at the front desk and the concierge are very good. I hope that the hotel management staff will not see my bad review to criticize these service staff, but to improve the hotel! !
Original TextTranslated by Google
Response from Property: Dear Ctrip guests: Thank you for choosing HUALUXE Qingdao International Academician Port! We are sorry to see that your stay did not meet your expectations, and we sincerely apologize for the inconvenience caused. We attach great importance to the experience of guests and accept their opinions and suggestions. Regarding the problems you mentioned, we have arranged for relevant departments to deal with them and review them daily to ensure that similar problems will not happen again in the future. Our Guest Services Manager has contacted you to hope you are satisfied with how we handled it. Thank you again for your concern and supervision of the hotel facilities and services, which will help us continue to improve and provide you and other guests with a better stay experience. Sincerely look forward to your coming again and welcome to contact me at any time. I hope to show you the progress of the hotel during your next stay and feel the "art of Chinese hospitality" we uphold. General Manager Liu Juquan
Guest User
1 King 1 Bedroom Suite with Living Area
Stayed in May 2023
Family
5 review
4.7/5
Amazing
Posted on May 3, 2023
During the May Day holiday, avoid the crowds and bring your kids to experience it. The suite is on the 37th floor. The bed is big enough. The two bathrooms are suitable for families. Fruits are provided during check-in. Extra bath towels, mineral water and children's toiletries are provided. Satisfied immediately. Suggestion: The suite can provide a mini bar for your first stay; The water temperature of the swimming pool is a little higher; The meals in the executive lounge are more abundant. I gave the service five points because I think it’s not easy for the waiters. The dinner was on the executive floor. The customer said that he had executive treatment. He spoke in non-standard Mandarin and said that the waiter politely asked many times. The customer finally said that he didn’t want to eat. Bar? You are here to stay at the hotel. If someone asks you what's wrong, you can't even ask clearly if you have anything to say! Thumbs up to the waiter, his attitude is always very good At breakfast the next day, the lady who was walking to the restaurant with her child in her arms asked the waiter what room number it was, but in the end she said, "Don't you know me?" 😂The service industry is not easy these days. In short, the hotel is good and recommended.
Original TextTranslated by Google
Response from Property: Dear Ctrip guest: We are very happy that you shared your pleasant stay with us. We are very honored to receive your recognition. "Close to nature without losing luxury" is the design concept of the hotel rooms, which blends the traditional beauty of the East with modern art and presents it in every detail of the rooms and suites, making them warm, luxurious and unique. The guest rooms are all landscape rooms with wide views. Through the panoramic floor-to-ceiling windows, you can enjoy the magnificent scenery of mountains, forests, seas and parks. There are also high-end brand mattresses and bedding to help you sleep soundly. welcome next time! General Manager Liu Juquan
Guest User
1 King Bed Premium
Stayed in Apr 2023
Business travellers
20 review
5.0/5
Outstanding
Posted on Apr 15, 2023
At the beginning, I ordered the crown to try it out, but I was very bloody and refused to comment, so I was blocked from then on. Later, I booked the Hualuxe Hotel, no matter from the service, turndown service, or souvenirs, everything was covered. The style of the room is also the new Chinese style that I love very much. The toiletries are even equipped with a bath wipe, and a shoe polisher is also fully equipped. Love love love love, this hotel hopes to maintain well, don't slack off because of time.
Original TextTranslated by Google
6/11
Response from Property: Dear Ctrip guests: Thank you for choosing HUALUXE Qingdao International Academician Port during your stay. We are very honored to receive your approval. HUALUXE® Hotel is a new luxury hotel brand created by InterContinental Hotels Group according to the habits of Chinese consumers. We have a deep understanding of the needs of Chinese people for catering and business socialization, and enthusiastically promote the art of Chinese hospitality with "food" and "gathering" as the core. Thank you again for your affirmation and praise for the service of our colleagues in the hotel. We look forward to your stay again and bring you a more perfect stay experience! General Manager Liu Juquan