Guest User
June 9, 2023
First of all, I can report positively about the reception, here you were given tips and friendly advice and, fortunately for us, they spoke English. The location of the hotel was also absolutely perfect for our activities. Then a few words about breakfast. There was always something missing at breakfast, sometimes a croissant was missing, sometimes the butter was missing and sometimes the salt was missing. Cold scrambled eggs were the standard, the alternative was a dead boiled egg. What was really disgusting were the completely smeared jam jars in which you found butter (from previous guests?) and dried up jam on the lids. The standard was always 1 croissant and a slice of toast per person, not once a roll or a real slice of bread. So it was a totally boring, caustic and nasty breakfast. The sink didn't drain at all and wasn't unclogged until the last evening. The light on the mirror in the bathroom was broken all week. Mold in and on the shower also urgently needs to be removed. The room's furnishings were ok, but there was a lot of dust on the devices and stains on the walls. Simply dusting off regularly, cleaning and putting new paint on the walls would be an extreme improvement. 3 dead mosquitoes adorned walls and cupboards all week. At night it was very noisy from other guests, loud, old air conditioning, a washing machine running at night and noise from people partying in the courtyard. Unfortunately there was also extreme noise pollution from seagulls, but of course there was hardly anything you could do about that. What could be done, however, would be clever soundproofing of windows and doors, which I think is mandatory for a large city near main streets. The blanket was disgusting because it was only covered with a sheet on top and bottom, so there was always accidental contact with the actual blanket - probably even with previous guests. Premiere on the last day: no more shower towels, no more blankets in bed and no more toilet paper. In addition, 1 day too much “Rome City Tax” was charged upon departure; it is not calendar days but overnight stays that count as the basis for calculation.
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