Sadly this place had homeless people all around and some of them would yell at each other anytime of day. The hotel itself looks nice and is relatively clean however don't expect much from the staff. We received different information from different staff depending on how much help they were willing to provide. Most of the time they sat on their phones at the front desk. Housekeeping was very helpful and pleasant to interact with. If you need something, just go straight to them. Lastly, the refrigerator in our room made a loud noise every so often which was annoying. There are a lot of good restaurants and stores all through the area which was nice. Not sure if that makes up for the service and homeless problem.