Markeccleston50
October 27, 2023
Really loved this hotel and would go again. The start wasn’t great though. We got to the hotel early about 11.30am and immediately were told Alberto ‘ you are not staying in this hotel but one round the corner’ bit a shock when we booked it nearly a year in advance! He told us to come back at 3pm and didn’t explain anything, where the bars were, which was the lunch restaurant - nothing. Very annoying and a real let down. I went back at 2pm and found the room was already ready. But the hotel turned out to be hotel de Cala gracio which was in the grounds and in the same block as the Gaucho restaurant and near the quiet pool. Room was modern and clean, but only storage was at the top of the cupboards, good job I am 6 foot 4. Bathroom was nice but needs more shelves. Atmosphere at both pools was great, drinks were a good choice, but need to sort the wasps buzzing round the drinks taps. Food was really good, all through the day, Gaucho was excellent, we went twice. All staff were really helpful but a real shout out goes to our Butlers. The term Butler is misleading and a bit unfair to the young members who carry out a unique role. There is one person all day and night at a desk on each floor, who help with bookings, advice, extras for the room etc really good idea. Our butler was brilliant when my wife left her phone in taxi. They rang the islands taxi company, rang my wife’s phone and spoke to the driver, in fluent Spanish of course and he came later that day with the phone. This young people are a credit to themselves and the hotel. The nearby San Antonio wasn’t for us, didn’t like the atmosphere particularly at night, loads of dodgy people and tattoo shops. Went to Ibiza old town instead, only 30 Euros in the taxi. Fantastic place, when to the castle and Cathedral, loads of steps though and tiring but the view and Cathedral is worth it. But the best part of this hotel is the roof top bar. Watching the sunset with good waiter service. Live music every night, fantastic atmosphere. Yes really liked the TRS.