Atlantis Sanya

Upon checking into the hotel, I was delighted to be assisted by Ms Elena Hu, a kind and helpful butler who spoke my language. Her attentive care throughout my four-day stay made me feel very comfortable and at home. She thoughtfully arranged reminders for my schedule and even provided breakfast before my early departure. I was truly impressed by her exceptional service and would like to express my sincere gratitude to Elena.

Regret I haven’t booked Atlantis for the entire stay to be honest. It was 100 dollars more expensive than Crown Plaza, but boy it ended up being a great value for money! First, plenty of things to do for the entire family with aqua park, aquarium, kids adventures and swimming pools for adults. Second, cinema and aqua show kind of like cirque du soleil style. Third, access to imperial lounge made all the difference- was able to chill there and drinks and food are free. So ended up saving massively on food. Actually Atlantis was cheaper than Crown Plaza after all food costs added in. Fourth, personal butler service. Communicated via WeChat easily and answered all my questions instantly. Shout out to Marina doing a great job! Enough staff speaking both English and Russian. And all signs in the hotel in 3 languages - Chinese, Russian, English. Crown Plaza was not foreigners friendly at all. Eric was the only guy who spoke decent English there. Room service and other services were 100% Chinese. Good I speak basic Mandarin, otherwise would have been tough. The only disappointment was really closed pools for adults which made me purchase a cabana to be able to enjoy pool access in private and without much loud screams from kids etc. But was not such a big disappointment! I would stay here exclusively next time. Totally worth the money!

We had a great experience during our five days stay in this hotel, good location, good service and good facilities. It’s very convenient for families with children. There are lots of things to do and you don’t need to go out of hotel, and a special thanks to  Mrs Dikshya Kunwar , she is always online and helpful, hope we can visit again soon.

This hotel is ideal for families. The service is impressive and the staff are polite and welcoming.

Magnificent view from the room and comfortable stay at Atlantis Hotel. Great place for family vacation.

Had an excellent stay at the Atlantis Sanya. Kids enjoyed the aquarium as well as the acrobatic performance. Weather was slightly cold so wasn't able to enjoy the water park as much. Food and service was great, butler Ruslan was attentive and quick to respond to all questions. Will definitely try and visit the resort again!