Grand Metropark Villa Resort Sanya Yalong Bay

Grand Metropark Villa Resort Sanya Yalong Bay Reviews

Grand Metropark Villa Resort Sanya Yalong Bay

Yalong Bay National Tourist Resort, Jiyang District, Sanya, Hainan, 572000, ChinaView Hotel Details
Grand Metropark Villa Resort Sanya Yalong Bay
Grand Metropark Villa Resort Sanya Yalong BayGrand Metropark Villa Resort Sanya Yalong BayGrand Metropark Villa Resort Sanya Yalong Bay
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Grand Metropark Villa Resort Sanya Yalong Bay Guest Reviews

4.7/5
Outstanding
6113 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(6113)
Positive reviews(5975)
Reviews with photos/video(1856)
Friendly front desk staff(722)
Great swimming pool(689)
Perfect for kids(402)
Delicious breakfast(278)
Clean pool(250)
Has play area for children(157)
Excellent afternoon tea(64)
Negative reviews(138)
Ong
Golf Elegant Room
Stayed in Dec 2024
Couples
55 review
4.2/5
Very Good
Posted on Jan 15, 2025
Helpful staff, natural environment. Hotel design is very dated. Furniture are old fashion. However room is very clean
Response from Property: Dear guest, hello! Thank you for staying at Sanya Yalong Bay Metropark International Villa Resort! Every employee of the hotel adheres to the principle of respecting every need, fulfilling every promise, cherishing every investment, and doing their best to provide guests with the best quality service. Your satisfaction and affirmation are our biggest gains. In the days to come, Here, we will work harder to create a better stay environment for every guest, so that you can feel the warmth of home away from home. We look forward to your visit again. I wish you success in your work and happiness in your family!
Tatiana
Golf Elegant Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Pros: - Large, beautiful & maimtained in its ideal state area. There're lots of bright birds in the hotel territory: you can watch them on the pond, grass or I front of gulf fields in the morning & it's quite relaxing. Same way there're lots of bright flowers, blossoming bushes & beautiful trees - Lovely & helpful staff. Friendly ladies at reception desk, lovely housekeeping ladies, making everything clean & shining in a blink of an eye, nice baggy drivers, always ready to pick you up on the road, - thanks to everyone! Unfortunately almost no one talks English, but nobody suffers much as translating apps make it possible to solve any problem asap. Special thanks to Annie Li (hope, I remember the name right): she was very obliging & kind, serving our reservation & calling us a taxi to the railway station - There's a large, fully equiped gym - a treadmill, a cable machine, a Smith's mashine, a stationary bicycle, a rowing machine & some other. Same way there're some sets of dumbells, some inclined benches, cardiosteppers, fitballs, abs rollers, yoga mats, etc. Any type of fitness activity is available. And the most amaizing part is that sports is not popular, so the gym is never overcrowded. Never saw there more than 4 persons - There's a kids' centre near the pool & no kid will feel boring while letting the parents have some rest - There's a spa centre. We didn't use it unfortunately, so can't say, how good it is, but for sure, it should be good as everything in this hotel - As for the hotel location, it's located a bit outside the main road, that makes it quite peaceful, quiet & calm with not much car noise around. At the same time it takes only 12 minutes of walking to get to the beach or just 3,5 minutes on a baggy - As for the room itself, it was spacious, light & comfortable & it was a real pleasure to have breakfasts at a balcony, watching lazy chipmunks moving from one tree to another, white herons, eating something in the grass or golfists choosing the right stick somewhere afar. Also there's an air dehydrator in the room Cons: - For us there was no disadvantages at all, but maybe for someone it's not comfortable to walk 20 minutes to the Yalong bay restaurant area. Can't imagine anything else. Anyway, we really admire all the staff who maintain this large hotel in such an ideal state. We got much pleasure staying there
6/13
Response from Property: 尊敬的賓客,您好!感謝您選擇三亞亞龍灣維景國際別墅度假酒店並分享您的住宿體驗!看到您的好評隔着屏幕感受到了您對我們的滿意,小維十分感動。優越的地理位置、獨具特色的設計風格、舒適整潔的居住環境、完善的設施設備是眾多顧客朋友選擇小維的原因。貼心細緻的服務,讓每位朋友看到我們的笑容,感受到我們的真誠,感受到家一般的温暖與舒適是我們的追求,同時感謝您對酒店員工服務工作的充分肯定,我們會不斷努力的,希望下次您和家人會再次選擇小維,祝您生活愉快!
Sarah Welsh1
Boutique Family Villa (Pool)
Stayed in Jul 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Aug 9, 2024
These are the best villas I have found in Sanya! Absolutely stunning. The design and amenities here are excellent. The villas and surrounds are so beautiful and everything is very convenient. They also have shuttle buses come to collect you whenever you ring and they are very swift. The staff were all very lovely and some spoke English. The was a slight issue at check in as our villa wasn’t ready so after 2 hours and some free drinks for the inconvenience, we were upgraded. After that, everything was perfect, my only regret is that we didn’t stay longer. The design of the villas is pure luxury and are very much worth the price. Highly recommended and I can’t wait to come back. Thank you for a great stay.
6/11
Response from Property: Good morning! Thank you for choosing Metropark Resort Yalong Bay Sanya to share your experience! Seeing your compliments on the screen and feeling your satisfaction with us, Xiao Wei was very moved. Optimal location, unique design style, comfortable and clean living environment and perfect facilities are the reasons why many customers and friends choose Xiaowei. Our attentive service allows every friend to see our smile and feel our sincerity. To feel the warmth and comfort of home is our pursuit. We will continue to work hard. Hope you and your family will choose Xiaowei again next time. I wish you a happy life!
Sura-8 mgl
Honeymoon Garden Villa - 1-Room (Pool)
Stayed in May 2024
Family
12 review
3.7/5
Posted on Jul 22, 2024
This is five star resort but stuffs can’t speak english. Communication was so hard for us. Electric problem was every day. Location and facilities were good 👍 We wanted bath with roses like at the trip pictures 😊 But there weren’t roses in the bath
Response from Property: Hello, dear guests and friends! Thank you very much for your stay and review. We deeply apologize for the content of your feedback and the discomfort we have caused you during the service process and hope to gain your understanding. We will have a detailed understanding of the occupancy situation at that time. All hotel staff have always adhered to the service spirit of "guest first, warm as home". We sincerely apologize for not being able to provide you with a high-quality service in a timely manner and leaving you with a little regret during your vacation. I believe that in the future work, we will pay more attention to meticulous and thoughtful service. The growth of the hotel is inseparable from your opinions and suggestions as well as the guests. We sincerely look forward to meeting you again at Sanya Yalong Bay Metropark International Villa Resort Hotel. Wish you and Happy family life!
Maksim
Golf Elegant Room
Stayed in Mar 2024
Couples
9 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Good service, there is a deep pool, which pleases.
Response from Property: 尊敬的客人,您好!感謝下榻三亞亞龍灣維景國際別墅度假酒店!總有不經意的邂逅成就生命中的美麗,小維看您的字裡行間中道不盡的喜愛詮釋着您真摯的讚美,欣喜並感動,小維承諾為您做的會越來越好,記得常回來看看哦!比心!
Sebaa
1-Bedroom Valentine Pool Villa
Stayed in Nov 2023
Family
23 review
4.7/5
Amazing
Posted on Jan 15, 2024
We have stayed here now the second time at this location as a family. The villa with the private pool is definitely perfect for families.
6/9
Response from Property: Dear guests , thank you for your love and recognition of the hotel . It is our greatest achievement to bring you a pleasant and warm stay experience . We look forward to welcoming you again to Grand Metropark Resort Sanya. We wish you a happy life !
Guest User
Deluxe 2-bed Room
Stayed in Nov 2023
Couples
7 review
5.0/5
Outstanding
Posted on Dec 30, 2023
We had a lovely stay at the Villa, we had an easy check in and Emma was so lovely and helpful. We also had had a wonderful Photoshoot. We would definitely book with the resort again. Thank you for the wonderful stay.
6/7
Response from Property: Dear guests , thank you for your love and recognition of the hotel . It is our greatest achievement to bring you a pleasant and warm stay experience . We look forward to welcoming you again to Grand Metropark Resort Sanya. We wish you a happy life !
Freddy
Deluxe 2-bed Room
Stayed in May 2024
Couples
15 review
4.0/5
Very Good
Posted on Jun 15, 2024
Nice resort hotel with good breakfast and near the beach. Weather is hot though for June
Response from Property: Dear guest, hello! Thank you for staying at Sanya Yalong Bay Metropark International Villa Resort! Every employee of the hotel adheres to the principle of respecting every need, fulfilling every promise, cherishing every investment, and doing their best to provide guests with the best quality service. Your satisfaction and affirmation are our biggest gains. In the days to come, Here, we will work harder to create a better stay environment for every guest, so that you can feel the warmth of home away from home. We look forward to your visit again. I wish you success in your work and happiness in your family!
joellkh
1-Bedroom Valentine Pool Villa
Stayed in Jun 2024
Other
15 review
5.0/5
Outstanding
Posted on Jul 22, 2024
very nice, overall a good hotel with good service. all the staff are friendly
Response from Property: 尊敬的賓客,您好!感謝您選擇三亞亞龍灣維景國際別墅度假酒店並分享您的入住感受!因為您的喜愛,我們定會更出色,願我們能始終陪伴您的每一個非凡假期!
AleSim
2-Bedroom Pool Villa
Stayed in Feb 2024
Family
7 review
4.2/5
Very Good
Posted on Apr 7, 2024
The place is always appealing, with its magnificent gardens and fully immersed in a green and well-kept environment. Everything is very clean, both outside and inside the villas. The staff has been always kind and attentive to our needs. We especially enjoyed the abundant breakfast, sitting outside with a nice view over the quiet lake. Going to the beach and back is very convenient, thanks to the shuttle service, very effective and timely. We only regret we couldn’t enjoy the dinner buffet, because the music was always too loud, preventing any conversation. This can be easily improved.
Response from Property: Dear guests , thank you for your love and recognition of the hotel . It is our greatest achievement to bring you a pleasant and warm stay experience . We look forward to welcoming you again to Grand Metropark Resort Sanya. We wish you a happy life !
Dongfanghuayuan
Deluxe 2-bed Room
Stayed in Feb 2024
Couples
13 review
4.7/5
Amazing
Posted on Apr 6, 2024
Best buy resort in Along Bay area In quiet neighborhood The service is friendly and positive in solving issues ee had during our stay like AI system didn't work.
Response from Property: Dear guests , thank you for your love and recognition of the hotel . It is our greatest achievement to bring you a pleasant and warm stay experience . We look forward to welcoming you again to Grand Metropark Resort Sanya. We wish you a happy life !
khureltulga
Deluxe 2-bed Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Very good. Safe and clean
Response from Property: Dear guests , thank you for your love and recognition of the hotel . It is our greatest achievement to bring you a pleasant and warm stay experience . We look forward to welcoming you again to Grand Metropark Resort Sanya. We wish you a happy life !
BbyG
Deluxe 2-bed Room
Stayed in Aug 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Great Customer service, amazing ambience
Response from Property: Dear guests , thank you for your love and recognition of the hotel . It is our greatest achievement to bring you a pleasant and warm stay experience . We look forward to welcoming you again to Grand Metropark Resort Sanya. We wish you a happy life !
Oi Ling Samantha
2-Bedroom Pool Villa
Stayed in Jul 2023
Family
2 review
3.7/5
Posted on Sep 14, 2023
Villas is old and a bit worn down. We stay for five night and on the third night all the electricity broke down. The hotel took an hour or two to make arrangements to change our room under a heated weather. Not too happy about this but other then that the services was good.
Response from Property: Thank you very much for spending time sharing your recent staying experience with us . We truly appreciate it . Pertaining to the issue highlighted in your feedback , we have noted and shared with our team . We really appreciate your feedback and looking forward to welcoming you back to Grand Metropark Resort Sanya.
Dudley Stuurman
2-Bedroom Duplex Elegant(Loft) Pool Villa
Stayed in Jul 2023
Family
2 review
4.7/5
Amazing
Posted on Aug 16, 2023
We booked and paid for a 2-Bedroom Duplex Elegant Pool Villa and did not get it. No-one explained this. The option that was given to us was not too bad, but still I did not get what I pain for. Also, I was told that my deposit would be refunded the same day as checkout but still nothing has been paid into my account.
Response from Property: Thank you very much for spending time sharing your recent staying experience with us . We truly appreciate it . Pertaining to the issue highlighted in your feedback : the room is upgraded for free.The deposit has been refunded.Feel free to contact us if you have any questions. We really appreciate your feedback and looking forward to welcoming you back to Grand Metropark Resort Sanya.