Sofitel Sanya Leeman Resort Reviews

I recently celebrated my birthday weekend at this incredible hotel, and my stay was truly unforgettable. A huge thank you to Nikki, who made my experience seamless from start to finish. From pre-arrival arrangements to booking external activities, her exceptional service was impressive. The breakfast buffet was outstanding, offering a diverse range of delicious options. The hotel's location is ideal, situated near a mall and numerous activities, including a helicopter experience and dinner in the sky. The ambiance is serene and relaxing, with on-site restaurants, a spa, and beautifully equipped rooms. This hotel is perfect for families, with a variety of kid-friendly options and entertainment. The evening fire show is a lovely touch. I highly recommend this hotel for a unique, relaxing, and memorable experience. Its exceptional ambiance and top-notch service make it an ideal choice for any special occasion.

Nice service and a beautiful place, find Nikki if help needed a great and responsible lady will help you quickly and excellently

Amazing hotel, clean rooms, great design, bathroom is wonderful and comfortable, location is very convenient, nice and friendly staff, breakfast is super tasty! We stayed there 4 days and enjoyed it very much! Thanks for your hospitality ♥️♥️♥️

Haitang Bay is not for everyone because you can't swim on the beach. But I knew where I was going, so this hotel for me was completely amazing. The design, cleanliness, food and staff are all top notch. Thank you, I will definitely come back.

First of all I would like to express my gratitude to Nikki at the front desk who helped me with all the requests and issues, and pointed out the best the hotel offers all the time. She was attentive to every detail and able to fulfill all requests. Food and beverage manager Gabriel is another wonderful individual who helped to plan our New Years Eve dinner and countdown wonderful. The hotel has very beautiful decoration and plenty of pools for guests. On site children's water park was great and my family enjoyed the amenities whenever it was sunny. Good cleaning and fantastic facilities. Great stay in Haitain bay.

Nice family hotel stay ！ Nice welcome drink and quick check in service upon arrival. We got free upgrade deal and got a very nice room with balcony. Breakfast was with great variety & there activities for kids too. Hotel room service is also impressive, just a 0 or WeChat, they will send you your request. Will definitely recommend to stay.

This is a beautiful hotel resort on the beach. We got a lagoon room with the pool outside our patio. Breakfast was very nice and included.

Loved it! So extended my stay🥰 Fantastic - Would recommend the premium room over the deluxe Seaview room, much better layout and views. Nikki was professional, very helpful, and provided fantastic service. She was always available when I needed her! Also 吴玉姐 was very efficient, the room was always cleaned very well, presentable and she spoke English and helped me with my mandarin!!

I, my husband and my two kids (ages 3 and 5) just had a wonderful 3-night stay at this resort. From the moment we arrived, Aifen (the GM) and her team, especially Nikki, did everything to make us feel super welcome, including: a speedy check-in process, fruits/ pastries ready in the room, luggage brought up right away etc. After a 3 hour drive with kids, this was so appreciated. The rooms were so lovely, with the “Little Prince” theme. We appreciated all the thoughtful artwork, toys, and small amenities for kids — slippers, robes, body wash etc. But the part that really blew us away were the children’s activities: the little train, the well-designed water park, the bubble and foam party, the indoor playground, evening performances for the whole family, arts&crafts and even go-karting! Even the buffets had special kids sections and special plates and utensils for little ones. To say my kids were delighted is an understatement. Nikki is a gem—she was so responsive to all our needs, answering questions via WeChat within a few minutes. We also had the pleasure of running into the GM a few times; she was so warm and lovely and she remembered my children’s names after just one quick introduction—so sweet! Like all Sofitels, the hotel was modern and spotless. It was simply the loveliest family vacation we’ve ever had. We look forward to returning to Sofitel Sanya! Merci Beaucoup!

We had a great family holiday. Nice room with sea and pool view. The swimming pool and dining are great, very nice beach as well. Murca Xiaoliu has been very helpful, excellent service. Very nice stay. I duly can recommend this hotel. Children are happy.

One of the staff who had good English dealt with us and even when we came to check out, she saw us and took us to a separate place to do the check out. Generally staff were friendly and helpful. The hotel was situated ia large area with lots for children to do. We would certainly go back.

recently stayed here and had an absolutely wonderful experience. From the moment we arrived, the staff was incredibly welcoming and attentive. The room was spacious, clean, and A special shout out to Anna, who truly went above and beyond to make our stay memorable. Her warm hospitality and attention to detail were exceptional. She took great care of us, ensuring we had everything we needed and even offering personalized recommendations for places to visit and dine. Anna's dedication to providing outstanding service made our stay truly special. Thank you, Anna!

We were very happy with the service. The hotel has a lovely pool, but unfortunately, the water was rather cold, except for two of the smaller pools which were heated. (We only found out 2 days before departure :( ! The food was good, we enjoyed the Christmas Eve special dinner. All the staff were very helpful, and we can certainly recommend. Thank you for a lovely stay!

Sofitel Leeman Resort is beautiful, romantic garden, delicious food in few different style restaurants, nice swimming pools. Hotel has very helpful staff, willing to asist everytime we need them. I have to mention Emily, she help us many times. Always answering my question very fast. Big recommendation!