DoubleTree by Hilton Seoul Pangyo Residences

DoubleTree by Hilton Seoul Pangyo Residences Reviews

DoubleTree by Hilton Seoul Pangyo Residences

26, Baekhyeon-ro, Bundang-gu, Seongnam, Gyeonggi-do, 13553, South KoreaView Hotel Details
DoubleTree by Hilton Seoul Pangyo Residences
DoubleTree by Hilton Seoul Pangyo ResidencesDoubleTree by Hilton Seoul Pangyo ResidencesDoubleTree by Hilton Seoul Pangyo Residences
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Guest Reviews of DoubleTree by Hilton Seoul Pangyo Residences

9.1/10
Great
166 review
Verified reviews
Location8.6
Amenities9.0
Service9.2
Cleanliness9.6
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All reviews(166)
Positive reviews(161)
Reviews with photos/video(41)
Clean and tidy(41)
Awesome stay(31)
Clean pool(16)
Great swimming pool(16)
Tasty food(9)
Large rooms(8)
Great value for money(7)
Great location(5)
Negative reviews(5)
WrldTraveler
Studio, 1 King Bed
Stayed in Sep 2025
Business traveller
28 review
7.5/10
Posted on Oct 31, 2025
Nice hotel, but location is a little distant from restaurants, public transport.
AKI_Apichh
KING DELUXE TWO BEDROOM SUITE
Stayed in May 2025
Family
5 review
9.0/10
Great
Posted on Jun 18, 2025
I stayed in a 2-bedroom suite for about a week and overall had a very pleasant experience. The suite was spacious and clean, making it comfortable for a longer stay. One thing to note: the bathtub is quite deep, which might be a challenge for elderly guests or those with mobility issues. Breakfast: a good mix of Western and Korean options, all well-prepared and tasty. The coffee, in particular, was excellent — probably the best I’ve had at a hotel. Reception staff were polite(mostly... except the one male reception who deline on advice...) If you plan visit downtown in Seoul it might be quite far. Would recommend for families or longer stays, just keep the bathroom design in mind depending on your needs.
Colonel Moses
Studio, 1 King Bed
Stayed in Oct 2024
Business traveller
7 review
6.5/10
Posted on Nov 30, 2024
The hotel is located 2.5 km from the nearest subway station and restaurants, making it less convenient for sightseeing. If your focus is exploring the city, I’d recommend choosing a hotel closer to the center. However, for business purposes, it’s a suitable option. The staff are extremely helpful and friendly, which adds to the overall experience.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We truly appreciate your comments regarding the helpfulness and friendliness of our staff, we’re glad to hear it enhanced your experience. We hope to welcome you again in the future and offer an even better experience. Thank you again for your review! Yours, Jennifer Kang, Director of Marketing Communications.
Wals
Studio, 1 King Bed
Stayed in Sep 2024
Family
4 review
8.5/10
Very Good
Posted on Dec 10, 2024
Stayed for 4 nights with my family. Extremely clean and tidy rooms with all necessary facilities. Room was very spacious with a workstation for home office. Enjoyed our stay. Location is a bit far from city centre. May not be great for travellers who wants to stay near the city centre.
Response from Property: Thank you for sharing your feedback! We’re so glad to hear that you and your family had an enjoyable stay with us. It’s great to know that you found the rooms clean, spacious, and well-equipped, especially for working during your tripWe look forward to welcoming you back with an even better experience. Yours, Jennifer Kang, Director of Marketing Communications
Guest User
King Deluxe One Bedroom Suite Forest View
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 18, 2024
We stayed at the residence side and I must say it is one of the best, if not the best hotel we’ve ever stayed in on all of our travels. Very spacious, clean and NEW!!! All the staff members were very attentive, especially the manager for the WiFi support was courteous and responsive. I would highly recommend this hotel for quality, service and value for the money. Having the 24-hr CU (mini mart) in the 1st floor of the hotel was very convenient. Special shout out to our housekeeping staff, who went above and beyond to make our stay comfortable and enjoyable. Just few minor suggestions to the hotel management: 1. Don’t need a calendar, but do need clocks in the living room and the bedroom. 2. Need a trash can in the kitchen/dining table area. 3. Would be good to have a small dish rack, since guests are required to do the dishes 4. The sliding door from the master bedroom to the showers flaps around when closed if the heater or air is on. Needs to somehow stabilize it, it doesn’t make noise trying to sleep. With just few minor improvements it would be a “perfect” place to stay!
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us! Your review score motivate us to continue providing exceptional service and memorable experiences to our guests. We are thrilled to hear that you enjoyed your stay with us and found our hotel to be one of the best you've ever experienced. Your kind words about our staff are greatly appreciated. We also value your constructive feedback and will consider your suggestions for improvement. We hope to welcome you back to our hotel in the near future. If you have any further comments or suggestions, please don't hesitate to reach out. Warm regards, Jennifer Kang, Director of Marketing Communications
Anonymous User
Studio, 1 King Bed
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Apr 22, 2025
Friendly staffs, clean, and comfortable
Response from Property: Dear Guest,Thank you for your kind feedback!We’re so pleased to hear that you found our staff friendly and your stay comfortable.We hope to welcome you back again soon!Warm regards, Jennifer Kang, Director of Marketing Communications.
Anonymous User
Studio, 1 King Bed
Stayed in Apr 2024
Couple
3 review
9.5/10
Amazing
Posted on May 25, 2024
Amazing stay, everything was clean and professional. Great amenities, gym was beyond expectations. Had all the equipment you need for a great workout. Decent location and free parking if you have a car. Highly recommend.
Response from Property: Dear guest, Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay at our hotel. Your kind words motivate us to continue providing exceptional service and memorable experiences to our guests. We hope to welcome you back to our hotel in the near future. If you have any further comments or suggestions, please don't hesitate to reach out. Warm regards, Jennifer Kang, Director of Marketing Communications
TRVL+MEET+BUILD
Studio, 1 King Bed
Stayed in Jun 2023
Couple
36 review
10/10
Outstanding
Posted on Jul 12, 2023
New hotel with nice location+staff+food!!! Service, view, facilities are all great!
Response from Property: Dear Guest, Thank you for taking your time to review about your experience on you recent stay with us.We are also very pleased to hear that your stay was very satisfactory in every aspect.We look forward to having you back as our guest in the near future and please contact us if you need any assistance.Thank you and have a wonderful day!Jennifer Kang, Director of Marketing Communications
William tzu wei chen
Studio, 2 Twin Beds
Stayed in Nov 2023
Business traveller
9 review
10/10
Outstanding
Posted on Dec 9, 2023
One of business hotel I would recommend people to stay for business and family
Response from Property: Dear Guest,Thank you for taking your time to review about your experience on you recent stay with us.We are also very pleased to hear and appreciate that you'd recommend other guests to stay with us. We look forward to having you back as our guest in the near future and please contact us if you need any assistance.Thank you and have a wonderful day!Jennifer Kang, Director of Marketing Communications
_WeChat50855****
Studio, 2 Twin Beds
Stayed in Jan 2024
Family
5 review
10/10
Outstanding
Posted on Feb 20, 2024
Good condition and nice
Response from Property: Dear Guest,Thank you for your positive review and perfect score following your recent stay with us. We're delighted to hear that you found our hotel to be maintained nicely. We appreciate your feedback and look forward to welcoming you back as our guest in the near future. If you require any assistance, feel free to reach out.Best regards,Jennifer Kang, Director of Marketing Communications
Anonymous User
Studio, 1 King Bed
Stayed in Jul 2025
Family
10 review
8.5/10
Very Good
Posted on Aug 6, 2025
I booked a two-night stay for my vacation. Aside from the fact that check-in took a long time around 3 PM, the overall service was excellent. The pool and breakfast service were also excellent, and the room cleaning was especially excellent. Since I was staying multiple nights, I wasn't planning on requesting a cleaning service, but I forgot to press the "Do Not Disturb" button and went to breakfast, so they cleaned the room while I was there. The room was a real mess, and I was so sorry and grateful. The only disappointment was that the TV wasn't a smart TV, but overall, I was satisfied. I'll definitely be back.
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6/7
Guest User
Studio, 1 King Bed
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jul 14, 2025
Very good. The room is very big
Original textTranslated by Google
Response from Property: Dear Guest,Thank you sincerely for your kind review.We are delighted to know that you enjoyed the spacious room and had a very good experience with us. We look forward to welcoming you again in the near future. If you have any further inquiries, please do not hesitate to contact our main line. Thank you.
MintPark
King Premium Two Bedroom Suite
Stayed in Jun 2025
Family
14 review
8.0/10
Very Good
Posted on Jul 27, 2025
The location is ambiguous, but the residence is so spacious that I would want to live there.
Original textTranslated by Google
Response from Property: Hello, customer. Thank you so much for taking the time to leave a review. While the location may be a bit disappointing, we're glad you're satisfied with the residence space, and we'll strive to make your stay even more comfortable. If you have any further questions, please feel free to contact the hotel's main number and we'll be happy to assist you. Thank you.
1 King 2 Twin Premium Two Bedroom Suite
Stayed in Sep 2024
Travelling with friends
5 review
7.5/10
Posted on Oct 20, 2024
It's a new hotel... The towels and blankets don't feel clean. It's nice because everything is new, but the additional parking fee for guests' vehicles is so, so, so expensive.
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Response from Property: Hello, dear customer. Thank you very much for taking the time to leave a review of your stay. We will pass on your valuable feedback to the relevant departments for improvement. We sincerely apologize for any inconvenience caused during your stay, and we would like to express our apologies on behalf of the hotel. If you have any further inquiries, please feel free to contact the hotel's main number at any time and we will be happy to assist you. Thank you. Kang Joo-hye, Public Relations Director, DoubleTree by Hilton Seoul Pangyo
Guest User
King Premium Two Bedroom Suite
Stayed in Sep 2024
Family
2 review
9.0/10
Great
Posted on Dec 25, 2024
From the spacious and comfortable room to the great view I was able to create enjoyable and happy memories I like the good location at a reasonable price I recommend it for family trips
Original textTranslated by Google
Response from Property: Hello, dear customer. Thank you very much for taking the time to leave a positive review about your stay. We will continue to do our best to provide services that meet your expectations. If you have any further inquiries, please feel free to contact the hotel's main number and we will be happy to assist you. Thank you. Kang Joo-hye, Public Relations Director, DoubleTree by Hilton Seoul Pangyo