Dangsan Hotel K

In short, it was the worst experience. The customer service was rude and the counter guy yelled at me and tried to get me to pay on site. I wonder what they think of customers. I made a reservation and payment through Trip.com, and it wasn't written anywhere in this product that parking was not available. Parking is a basic requirement when booking accommodations. If it wasn't available, I think it should have been specifically stated. What was especially frustrating for me was that there were parking spaces right in front of me, and even though there were two empty ones (there were four in front of the hotel, two of which were parked, and the guy insisted that they weren't parking spaces), they said I couldn't park. They kept saying strange things like if I canceled my reservation at ******* and paid on site, they would let me park. (They asked me to pay 70,000 won on site.) They said it was for the convenience of the customer. What kind of convenience is that? They're trying to get me to pay on site because they don't want to take platform fees. Since it was an early morning check-in, it was hard to complain to the customer service center, and I thought I'd ruin everything that day dealing with the guy, so I gave up. I had nowhere else to go at that time, so I had no other choice. I ended up talking to a ******* representative, but all I got was to tell me to talk to Trip.com. Shouldn't we avoid companies like this? Will ******* take responsibility for the unfair treatment I received, or will Trip.com take care of it? This was the worst experience I've had while booking accommodation. If ******* is selling this in connection with this, I hope they take responsibility for the parts they omitted here.

Near the train station, convenient to travel, the room is ok but secretly dirty, almost every towel has hair on it. None of the staff speaks English. The way up is a ladder, you have to carry your luggage without a place to drag it up. Check-in can only be done at 5pm.