Star Mansion

Star Mansion Reviews

Star Mansion

Building 3, Lane 1000, Lingshan Road, Shanghai, ChinaView Hotel Details
Star Mansion
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1 night

Star Mansion Guest Reviews

4.4/5
47 review
Verified reviews
Location4.7
Amenities4.2
Service4.3
Cleanliness4.4
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All Reviews(47)
Positive reviews(43)
Reviews with photos/video(6)
Awesome stay(13)
Awesome rooms(10)
Large rooms(7)
Easy to get around(5)
Friendly owner(5)
Quiet & comfortable(4)
Convenient location(4)
Close to metro(3)
Negative reviews(4)
BiancaJeftha
Executive Duplex Loft Suite - 2-Bedroom
Stayed in Apr 2024
Family
5 review
3.7/5
Posted on May 27, 2024
I have a bit of a mixed review. The place is beautiful on the outside but a bit limited inside. Cooking facilities with no utensils or plates or pan/pot. Although it did not meet our expectations, the staff was very friendly and it is conveniently located.
Response from Property: Thank you very much for choosing to stay in our Star apartment, sorry for not getting your full five points of praise, according to your comments, we will continue to strive to do better, looking forward to your visit again!
Kazaf
Executive Duplex Loft Suite - 2-Bedroom
Stayed in Jul 2023
Friends
1 review
3.5/5
Posted on Jul 8, 2023
Nice vicinity and near to metro station. Hotel is big enough but only come with 1 toilet for 2 bedroom duplex.
Response from Property: Thank you very much for choosing to stay in our Star apartment, sorry for not getting your full five points of praise, according to your comments, we will continue to strive to do better, looking forward to your visit again!
Ali
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Oct 2023
Couples
8 review
2.0/5
Posted on Nov 9, 2023
This hotel is dirty and the response is poor. I do not recommend any foreigner go to this hotel
Response from Property: Thank you so much for choosing to stay at our Star Apartments! We are deeply sorry for your unpleasant stay experience. As a hotel staff, we can understand the feeling after your needs are not met. We must be responsible for the reform of other problems you have raised, and we hope that you can visit our hotel again and give us a chance to make up for it.
Guest User
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Mar 2024
Family
10 review
4.5/5
Great
Posted on Apr 1, 2024
The room is large and well-equipped. It feels suitable for long-term living, such as cooking and washing clothes. We stayed in Building 2, Room 716, and half of the bathroom had no door. I don't know why.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment. We are sorry that we did not receive your full five-point praise. Based on your comments, we will continue to work hard to improve and do better. We look forward to seeing you again!
출장남1
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Mar 2024
Business travellers
118 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The surroundings are quiet and I had a great rest. I think I was able to sleep well and rest comfortably because the surroundings were quiet. There is a bit of traffic if you take a taxi, but I think it's okay because there is a subway nearby.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation ~ We will continue to work hard and welcome your next visit!
Guest User
Executive Duplex Loft Suite - 2-Bedroom
Stayed in Jan 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The environment is good and the space is spacious, just perfect for two people!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Guest User
Executive Duplex Loft Suite - 2-Bedroom
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 5, 2024
Very good environment and convenient transportation
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Guest User
Executive Duplex Loft Suite - 2-Bedroom
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The room is spacious, clean and suitable for a family.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Anonymous User
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Mar 2023
Solo travellers
32 review
1.0/5
Posted on Mar 19, 2023
The waiter knocked on the door at ten o'clock in the morning and kept knocking! Even check out is not after 12:00? What's the matter knocking on the door at ten o'clock all this time? No respect at all for people knocking on the door a few times, swiping the card and pushing the door without consent! I said I was sleeping or came in to disturb! A room worth 600 yuan a night! Even if the lighting inside is not good! No hot water yet! Called the front desk and no one answered! Is there a QR code on the door to pay the water, electricity, and property fees? Is there hot water after paying? For a room worth 600 yuan a night, you have to pay for the water and electricity bills that don’t even have hot water?
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for choosing to stay at our Star Apartment! We will improve the problems you reported as soon as possible. We are sorry that we did not bring you a good stay experience. Our serviced apartments have long-term renters, so they may post a QR code and scan the code to pay for water and electricity bills. Daily rent does not need to be paid. We also communicated with the cleaning aunt about the issue of early cleaning. If you have any questions later, you can directly contact our housekeeper WeChat to help you solve it. Thank you for your suggestion, we will continue to work hard. We also welcome you to visit again next time and wish you a happy life!
Suifengpiaobodecaoxu
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Apr 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Convenient transportation and good service
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay at our Star Apartment! Your recognition is the biggest motivation for our hard work. I am glad that you have a good experience at our Star Apartment. Your comments are the best affirmation and encouragement for our service! Welcome to visit us again and wish you a happy life!
Guest User
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Aug 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 25, 2023
The room is large, comfortable and clean. The air conditioning is very cool. Overall, I feel very good about my stay.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Guest User
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Jul 2023
Booked for others
6 review
5.0/5
Outstanding
Posted on Jul 24, 2023
The room is clean and tidy, and the service attitude of the staff is satisfactory. I receive at least two bottles of Nongfu Spring Spring every day. The room is large and comfortable to live in.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Guest User
Executive Duplex Loft Suite - 2-Bedroom
Stayed in Jul 2023
Family
5 review
3.2/5
Posted on Jul 17, 2023
Loft apartment type, said to be two rooms, no one can sleep in one bed, there are many mosquitoes, and the price/performance ratio is average
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment. We are sorry that we did not receive a full five-point rating from you. Based on your comments, we will continue to work hard to do better and look forward to your visit again!
MengqiD-fengqingyang_
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Jun 2023
Business travellers
13 review
5.0/5
Outstanding
Posted on Jun 25, 2023
The hotel is in the park, very close to the subway station, and there is a Tianwu space nearby, which is very convenient for eating. It is very close to the Expo Center, and the rooms are also very large. It is a duplex apartment building.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Guest User
Deluxe Duplex Loft Suite - 1-Bedroom
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 24, 2023
The room is clean, the service is very good, very convenient! will live here next time. The room is spacious and quiet, and the bed is comfortable to sleep on!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay at our Star Apartment! Your recognition is the biggest motivation for our hard work. I am glad that you have a good experience at our Star Apartment. Your comments are the best affirmation and encouragement for our service! Welcome to visit us again and wish you a happy life!