LIHE HOTEL

LIHE HOTEL Reviews

LIHE HOTEL

No.208 Nandan East Road, Xuhui District, Shanghai, 200030, ChinaView Hotel Details
LIHE HOTEL
LIHE HOTELLIHE HOTELLIHE HOTEL
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Guest Reviews of LIHE HOTEL

9.1/10
Good
2362 review
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.1
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All reviews(2362)
Positive reviews(2255)
Reviews with photos/video(246)
Easy to get around(347)
Convenient location(292)
Close to metro(168)
Friendly front desk staff(167)
Large rooms(119)
Strange smell in room(34)
Delicious breakfast(18)
Negative reviews(107)
JOWEN
Cozy Twin Room
Stayed in May 2025
Family
1 review
5.5/10
Posted on Jun 26, 2025
Quite uncomfortable experience, even though the location was strategic. I booked the hotel because it was chosen as TripPlus, in fact it didnt worth the title and money. 1. Smoking. I could smell someone smoking when I walked along the hotel corridor, everytime I walked from the lift back to the room. Also, one of our pillows had strong smell of cigarette smoke too. 2. Attitude. The nightime hotel receptionist's attitude was rude. I was asking her few questions about the laundry and ironing. She just answered "wo bu zhi dao", she didn't even try to find answer or search for it. 3. Laundry. Another reason I picked this hotel was because there is a laundry room. But it didn't mention on trip.com that the laundry wasn't free of charge. I've been staying in many different hotels in China, and this is the first time I had to pay for the laundry fees. One more thing, it was not paid to the hotel official bank account, I transferred the money to the hotel receptionist's private wechat account in order to exchange for the laundry coins. I dont think this is standard.Also, I have no choice but to use this dirty, nearly broken steam iron to press my graduation gown, and I'm really unhappy about it. Kuddos to House Keeping Ah Yi. Thank you for keeping the room clean!
Response from Property: 尊敬的客人,首先千言萬語匯成一句話,感謝您在萬千酒店中選擇禮和,非常抱歉的是小禮沒有給您美好的入住體驗,你提出的問題,酒店是非常重視的,小禮是全酒店禁煙的,但有些客人就是會明知故犯偷偷抽,小禮也是深惡痛絕,我們會更嚴格杜絕!由於近期小禮多了幾位新的前台小夥伴,有些還未跟進到細節服務,給您造成困擾,小禮真誠的道歉,禮和小夥伴們會積極整改做的不到位地方給每一位朋友提供更好的服務,小禮想引以為鑒做為鞭策,這也給禮和小夥伴們敲響了警鐘,及時改進。禮和24小時有工組人員值班的哦親,如果有任何問題都可及時溝通解決,因洗衣房是需投幣使用的,所以很多客人們沒有攜帶硬幣,因為前台可更換硬幣,僅是換幣服務,所以沒有使用酒店銀行賬户希望能理解,另我們非常需要客官您給予提高和改善的機會,小禮的宗旨是用心服務,讓您感受鄰里服務,希望我們還能有機會為您服務,彌補此次入住的遺憾,感恩遇見~
Anonymous User
Parent-child Room Without Window
Stayed in Apr 2025
Family
10 review
5.0/10
Posted on May 29, 2025
LIHE Hotel is for budget-conscious travelers seeking accommodation in Shanghai. The nearest subway Xujiahui is quite far about 900 meter from exit2. There is a underground walk way to station, but no escalator or lift if you have big luhgage. I couldnt sleep well in the room that I booked as it has very strong smoking smell
Response from Property: Dear , I am very glad that you can choose Lihe among thousands of hotels. I am sorry that you are not satisfied. As for the catering problem you raised, the hotel has clearly marked on the website that it does not provide meals, and the room rate of the hotel has also marked that there is no food. In addition, Xujiahui subway Station is a public facility, and the hotel has no right to interfere, but the Lihe Hotel is already very close to it, which is actually very convenient for guests traveling. Sorry again, I hope there is another opportunity to serve you
Luvsaa
Cozy Twin Room
Stayed in Mar 2025
Other
5 review
7.5/10
Posted on Apr 17, 2025
Not satisfied with cleaning room service otherwise everything is great
Response from Property: Dear, I am very happy that you have chosen Lihe among thousands of hotels. This is the fate between Xiaoli and you. It is a pity that I failed to bring you a good stay experience. Xiaoli sincerely treats guests, and every staff member is committed to providing home-like warm service. Lihe has a variety of room types to choose from. If you are dissatisfied with the room type during your stay or have any problems with the hygiene and service of Lihe partners, you can respond as soon as possible and Xiaoli will handle it properly for you. Lihe hopes to give every guest a feeling of being at home. I hope you can give Xiaoli a chance so that we can make up for this shortcoming. I look forward to serving you again and making changes. Thank you for meeting!
Zhen Q Harman Lin
Lihe Courtyard Double Bed Room Without Window
Stayed in Oct 2024
Couple
62 review
7.5/10
Posted on Nov 24, 2024
Firstly, you need to work hard if you arrive with luggages by metro, because the nearest metro Exit 2 is only have going down Escalator, but going up by stairs only. Secondly, it is on high trafic roads and its noisy all night when sleeping. Seem the window in our room also can't be shut up enough due to defective. We did not take breakfast because they only have A, B or C set menu but there are lots of foods nearby, so its not an inconvenience. Shower is good. Location is good for visiting near by sights, such as Zikawei Library, St Ignatius Cathedral, Wukang Building. IMO, its much better to stay at nearby Jianguo Hotel if the room rate is not much different even though we have not ever stayed at Jianguo Hotel.
Response from Property: Dear, it is a great honor for you to choose Li He Hotel among thousands of hotels, and thank you for your sincere evaluation, we are very happy to get your recognition. As for the subway station, Xujiahui subway Station is the largest in Shanghai, so there are many exits. Lihe Hotel is very convenient from Exit 2, which is very convenient for travel and shopping. I hope there is another opportunity to serve you
Calvin.Teoh
Lihe Family Room Without Window
Stayed in Oct 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on Nov 19, 2024
Walking distance to famous Xuhui tourist spot, Family Mart also nearby. Convenient place to stay.
Response from Property: Dear,welcome to LIHE hotel. We are honored to receive your recognition,LIHE hotel is located in Xujiahui business Center,food,accommodation,travel,shopping and entertainment are very convenient to serve you,thank you for meeting!
Guest User
Lihe Courtyard Double Bed Room Without Window
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 15, 2025
Clean and comfortable room! Spacious. Good location: close to food spots and easy access to bus stop to nearby hospital. Would recommend.
Response from Property: 親愛的您,真開心禮和能個您留下不錯的入住體驗,能讓禮和小夥伴感到最幸福的事就是我們有越來越多的朋友認可支持,您的讚美讓大家都歡欣鼓舞呢,我們會朝着更好的服務與性價比前進,禮和還有多種房型等待親的解鎖哦,希望您能感受到這份誠摯,感恩遇見
Samuel Nehemia
Cozy Queen Room
Stayed in Aug 2024
Business traveller
19 review
9.0/10
Great
Posted on Sep 15, 2024
The location is good, there are many restaurants around the area, the metro stop is close by when you arrive you may be confused because there are about 20 or so exits and some of the exits don't have an esklators , there are 3 lines that converg at the metro stop, even the locals get confused which way to exit, the rooms are clean, the staff is very curtious and very helpful, most of them don't speak English, I recommend you use a translator app, that helps out tremendously. Breakfast is sufficient, it is a mix of toast and mini croissants butter strawberry jelly and poached eggs and bacon and a piece of fruit with coffee or orange juice,or Chinese breakfast consisting of rice small salad with soup or porage Chinese boiled eggs etc. It is a minimalist breakfast, it is good and will keep you full till lunch.
Response from Property: Dear, it is a great honor for you to choose Li He Hotel among thousands of hotels, and thank you for your sincere evaluation, we are very happy to get your recognition. As for the subway station, Xujiahui subway Station is the largest in Shanghai, so there are many exits. Lihe Hotel is very convenient from Exit 2, which is very convenient for travel and shopping. I hope there is another opportunity to serve you
GuidoDD
Boutique Room (Without Window)
Stayed in Feb 2025
Solo traveller
1 review
6.0/10
Posted on Mar 9, 2025
Decent room. Hotel floors are stained. 2 water bottles free of charge is nice. Room with no window is not worth it as the AC doesnt really refresh the room
Response from Property: Dear,welcome to LIHE hotel. We are honored to receive your recognition,LIHE hotel is located in Xujiahui business Center,food,accommodation,travel,shopping and entertainment are very convenient to serve you,There are various types of rooms available in the hotel. Rooms with windows are the hotel's signature room type. We hope you will visit us again next time. thank you for meeting!
Antonio
Lihe Family Room Without Window
Stayed in Nov 2024
Family
28 review
5.5/10
Posted on Dec 25, 2024
3 am and people playing loud music, walking down the hallways, arguing out loud and laughing like it was noon, hotel didn't do anything not to talk about dirty sheets, broken tiles on the bathrooms floor, etc. Think twice before getting a room 凌晨 3 点,人们大声播放音乐,走在走廊上,大声争吵,笑得像中午一样,酒店没有做任何事情不谈论脏床单,浴室地板上的碎瓷砖等。在开房前三思而后行
Response from Property: 親愛的您,很榮幸您能在萬千酒店中選中禮和家,很遺憾的是禮和沒能給您完美的入住體驗,您提出的情況小禮十分重視,無論是客房小夥伴還是前台小夥伴都感到萬分抱歉,小禮一定加強監管改善不足,如果入住期間有任何問題都可向禮和工作人員反饋,咱們小夥伴都很樂意為親們提供服務。禮和位於徐家匯商業中心,吃住行遊購娛都十分便捷,性價比是槓槓的呢,希望還是有機會為您服務,感恩相遇~
Sumiyabazar Amarjargal
Cozy Twin Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 7, 2024
Comfortable and friendly. I like to stay with family
Response from Property: Dear,welcome to LIHE hotel. We are honored to receive your recognition,LIHE hotel is located in Xujiahui business Center,food,accommodation,travel,shopping and entertainment are very convenient to serve you,thank you for meeting!
Guest User
Cozy Twin Room
Stayed in Sep 2024
Travelling with friends
3 review
7.5/10
Posted on Oct 28, 2024
The Hotel is located in a very nice area, near great restaurants Street and metro Station. Neighbourhood is very nice and near the metro city square. The bed was good. Bathroom could be cleaner.
Response from Property: Dear,welcome to LIHE hotel. We are honored to receive your recognition,LIHE hotel is located in Xujiahui business Center,food,accommodation,travel,shopping and entertainment are very convenient to serve you,thank you for meeting!
March_11
Lihe Family Room Without Window
Stayed in Aug 2024
Family
21 review
9.0/10
Great
Posted on Sep 17, 2024
The cleanliness is great and the breakfast servings are decent and nice.
Response from Property: Dear, it is a great honor for you to choose Li He Hotel among thousands of hotels, and thank you for your sincere evaluation, we are very happy to get your recognition. I hope there is another opportunity to serve you
Guest User
Boutique Room (Without Window)
Stayed in May 2024
Solo traveller
7 review
6.5/10
Posted on Jun 17, 2024
No food avialabe from the hotel, if able to state clearly from the MRT exit will be better, as the N0. 1 exit is only stairs really not convenient for the luggage passenger
Response from Property: Dear , I am very glad that you can choose Lihe among thousands of hotels. I am sorry that you are not satisfied. As for the catering problem you raised, the hotel has clearly marked on the website that it does not provide meals, and the room rate of the hotel has also marked that there is no food. In addition, Xujiahui subway Station is a public facility, and the hotel has no right to interfere, but the Lihe Hotel is already very close to it, which is actually very convenient for guests traveling. Sorry again, I hope there is another opportunity to serve you
David Chong Kar Poh
Cozy Queen Room
Stayed in Oct 2024
Business traveller
4 review
10/10
Outstanding
Posted on Dec 3, 2024
Good service friendly staff and clean hotel
Response from Property: Dear,welcome to LIHE hotel. We are honored to receive your recognition,LIHE hotel is located in Xujiahui business Center,food,accommodation,travel,shopping and entertainment are very convenient to serve you,thank you for meeting!
Guest User
Cozy Queen Room
Stayed in Sep 2023
Travelling with friends
1 review
10/10
Outstanding
Posted on Oct 24, 2023
Friendly stuff and nice rooms! Everything is nice and clean , price is ok. Definitely will stay another time. On the photo is room window view.
Response from Property: Dear, thank you for your 5 points review! Every city will always have some reason to miss, every season has our hard to give up some scenery, every hotel has their sweet and warm memories, I hope LI HE hotel will be the most warm one in your memories. Wish all the best! Look forward to the opportunity to serve you, thank you for meeting