Atour X Hotel Shanghai  Hongqiao Airport Konggang Road

Atour X Hotel Shanghai Hongqiao Airport Konggang Road Reviews

Atour X Hotel Shanghai Hongqiao Airport Konggang Road

220 Huqingping Road (Huqingping Gonglu), Minhang District, Shanghai, 200050, ChinaView Hotel Details
Atour X Hotel Shanghai  Hongqiao Airport Konggang Road
Atour X Hotel Shanghai  Hongqiao Airport Konggang RoadAtour X Hotel Shanghai  Hongqiao Airport Konggang RoadAtour X Hotel Shanghai  Hongqiao Airport Konggang Road
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Atour X Hotel Shanghai Hongqiao Airport Konggang Road Guest Reviews

4.8/5
Excellent
1141 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1141)
Positive reviews(1114)
Reviews with photos/video(71)
Easy to get around(136)
Close to airport(106)
Friendly front desk staff(85)
Awesome amenities(80)
Delicious breakfast(77)
Many amenities(38)
Large rooms(36)
Convenient parking(24)
Negative reviews(27)
vickileigh
Superior Queen Room
Stayed in Nov 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Older hotel, but clean. They were very helpful when checking in. My husband had lost his passport and they were willing to use pictures that we had of it. Note to foreign travellers...make sure you have pictures of your passport, including visa and the latest entry stamp. It sure helped. Happy ending, we found the passport at the train station lost and found.
Response from Property: Dear guests, the sky is beautiful because of the clouds, the mountains are beautiful because of the rivers, the flowers are beautiful because of the green leaves, and life is beautiful because of you. Thank you my best friend. Your satisfaction is our greatest satisfaction. Looking forward to seeing you again, Grace, General Manager of Yitel Hotel
Zin Zin Khaing
Superior Queen Room
Stayed in Aug 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 3, 2023
The staffs Zhang qi qi and Li Wen are really friendly. We had mid night check in but overall stay was comfortable.
Response from Property: Dear guests: Hello! Thank you for your affirmation and praise of the hotel. We will continue to maintain a clean and comfortable environment to provide you with your praise. Your praise is the driving force for all our hotel staff to work hard. We sincerely hope you have a happy life and work. Yishang Hotel Shanghai Hongqiao Airport National Convention and Exhibition Center Airport Store welcomes you again, thank you! General Manager of Yitel - Grace
Guest User
Superior Queen Room
Stayed in Jun 2023
Business travellers
29 review
1.0/5
Posted on Jun 21, 2023
Not a good experience in my case. Very difficult check in. Hopefully it is not the way they treat their customers in general.
Response from Property: Dear, hello, I am very sorry to make you have such a bad experience, it is Xiao Yi's negligence to bring you inconvenience. Xiao Yi also feels very sad. According to your question, Xiao Yi will respond immediately and solve the problem in time. We also hope that you can give us a chance to make up for it, so that we can provide you with perfect home quality service. Once again, I sincerely apologize to you and welcome you to visit again! General Manager of Yitel -- Grace
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 18, 2024
good。
Guest User
Family-friendly 2-bed Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Facilities: Good Hygiene: Great Environment: Elegant Service: Warm and polite! The overall feeling is great! Although it is near Hongqiao Airport, there is no noise at all~~The surrounding transportation is also very convenient! I will definitely book their hotel next time I come to Shanghai~
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Guest User
Jimu Double Bed Room With Mini Fridge And Bathrobe
Stayed in Sep 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Facilities: fully equipped, with washing machines and dryers Sanitation: clean and comfortable, spacious and bright, very comfortable Service: enthusiastic service, careful details and smiling service
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Response from Property: Dear Duo friends, today is another energetic day~~ Especially seeing your comments about Duoer and Duoer's home, Duoer instantly feels full of energy~~ Thank you for your love for Duoer's home, Duoer looks forward to every meeting with us~~
Qiangjiadoudou
Jimu Double Bed Room With Mini Fridge And Bathrobe
Stayed in Sep 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Sep 24, 2024
This is my first time staying at Atour X Hotel. I originally stayed at Atour X on Nanjing West Road on the first night. The room was relatively small, but the hygiene and service were all very good. The guy at the front desk helped me upgrade the room type. I was planning to stay there the next day, but considering the return flight, I changed to Atour X at the airport after finishing my business. The wooden king-size bed room is really big, and Atour's bed is really helpful for sleep. I will choose this brand again when traveling in the future.
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Xinxin68
Superior Queen Room
Stayed in Sep 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Atour Hotel is worthy of being a big brand hotel. The rooms are clean and tidy, the rooms are soundproofed and quiet, the bedding is neat and hygienic, the hotel supplies are complete, the front desk customer service is warm and thoughtful, it is a very satisfactory stay experience, it is worth recommending to everyone!
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Guest User
Executive 2-bed Room
Stayed in Sep 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The service is very good. The lady at the front desk is very nice. Her smile is very sweet and cute. She also helped me upgrade the room. The room is very large and comfortable. The mattress is also very comfortable. I will still choose Atour in the future. The service is so good. I will still choose Atour in the future. It feels like home. The pillow is comfortable and the breakfast is also delicious
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Beipuyuanjunlaisili
Superior Queen Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Every time I feel bad, I will stay in a hotel by myself. I am a person who travels randomly and I like to make random choices. I have stayed in many places but I still like Atour x the most. I have to say that Atour's bedding is really comfortable. It's a good place to stay and I will stay there next time.
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Anonymous User
Jimu Double Bed Room With Mini Fridge And Bathrobe
Stayed in Aug 2024
Travel with friends
2 review
0.6/5
Posted on Aug 29, 2024
I came from another place and it said it was very close to the airport, but it's really not. I had a buffet yesterday and the taste was average! The price was 700+. The toilet in the king-size room was not very clean. There was a yellow layer inside and on the edges... Hey, it's no different from a small hotel. It's not worth it, really not worth it. This is the first time I give a bad review!
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Guest User
Family-friendly 2-bed Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Facilities: The facilities are very new~ Hygiene: The hygiene is good Environment: The environment is average, a little remote outside, but it is normal next to the airport. I can understand. Service: The service is very good, Atour has always been very good
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numbxcf
Executive Queen Room
Stayed in Aug 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 4, 2024
I feel that the price-performance ratio is very high. It is very close to the airport and Hongqiao Railway Station. It is very convenient to eat around. It is relatively secluded and not super. I stayed for one night and was quite satisfied
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Guest User
Executive 2-bed Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The service attitude is very good, the room is clean, and it is convenient to travel. Bus No. 71 goes directly to the Bund, and it is also close to the airport, about 10 minutes by car. I would like to praise the beautiful lady Xiao He at the front desk. She is very patient when answering questions. The hotel is equipped with a laundry room and a gym. There are also souvenirs after checking out. It is considerate and has five-star praise!
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Guest User
Family-friendly 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Very close to Hongqiao Airport. I had a morning flight and drove to P6 to pick someone up. It was a 15-minute drive, very convenient. The hotel service was satisfactory. It was hot, and the front desk lady was considerate enough to give me water to drink on the way. If I have a chance, I will choose it again.
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