No.88 Nanjing West Road, Huangpu District, Shanghai, 200003, ChinaView Hotel Details
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Radisson Blu Hotel Shanghai New World Guest Reviews
9.3/10
Very Good
4709 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.0
Service9.2
Cleanliness9.4
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All reviews(4709)
Positive reviews(4548)
Reviews with photos/video(1059)
Easy to get around(634)
Convenient for shopping(351)
Delicious breakfast(281)
Close to metro(267)
Friendly front desk staff(248)
Loved the night views(94)
Great swimming pool(81)
Has rooms for families(43)
Negative reviews(161)
Guest User
Superior Suite (2 Beds)
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Metro station is just across the road. The hotel staffs are very helpful, they helped me collected my parcel before I reached the hotel. One point I’m not satisfied was their machine charged on my card twice.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
D K Saha
Executive Deluxe Suite (Double Bed)
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Great service! Riley helped us during the check in and all our preferences were heard! Location of the hotel and breakfast are superb!
I think the room is clean and quite close to the city. The breakfast is diverse and delicious. I will choose to stay here again if I have the opportunity in the future.
Response from Property: Dear Guest,Thank you for your positive review of Radisson Blu Hotel Shanghai New World. We are thrilled to hear that you enjoyed your stay with us. Your recommendation has been personally conveyed to Riley. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.Best regards,Hotel Management
SY Toh
Superior Suite (2 Beds)
Stayed in Feb 2025
Travel with friends
7 review
8.5/10
Very Good
Posted on Mar 31, 2025
Radisson Blu Shanghai offers comfort, great views, top dining, and a prime location near People's Square.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
Loic_Lisbon
Healing Room
Stayed in Feb 2025
Business travellers
4 review
4.0/10
Posted on Mar 30, 2025
Hotel is really bad : very old, poor service, expensive, small gym. Really not up to the Radisson standards. This hotel should be 50eur/night maximum. The breakfast is decent, but again not as good as intercontinental or others 5 star hotels. My room had a broken window, and they did nothing else than putting tape on it.
For sure we will never return there, and I wouldn't recommend it to anybody.
Response from Property: Dear Guest,Thank you for sharing your feedback on your experience at Radisson Blu Hotel Shanghai New World. We appreciate your suggestions for improving our service. Your comments have been noted, and we will take steps to address the areas mentioned. We value your patronage and look forward to hosting you again in the future.Warm regards,Hotel Management
Shootingstar Lee
Superior Twin Room
Stayed in Feb 2025
Family
1 review
8.5/10
Very Good
Posted on Mar 25, 2025
Hotel location is the best place to travel to Shanghai.
The hotel staff service is excellent, too
In particular, a Chinese employee named William responded very kindly.
The night view of Shanghai Waitan from the hotel room is also fantastic
The hotel's interior facilities are not very impressive.
The bedding was good, but the facility felt too old.
However, it was a pleasant trip to Shanghai because of the friendly staff's service.
Response from Property: Dear Guest,Thank you for your positive review of Radisson Blu Hotel Shanghai New World. We are thrilled to hear that you enjoyed your stay with us. Your recommendation has been personally conveyed to William. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.Best regards,Hotel Management
FFam
Junior Suite
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 24, 2025
My family stayed at this hotel for our Shanghai city tour. The hotel check-in was done by the staff member, ‘William’, and he accepted my daughter’s request to stay in a high-rise room, which was very nice. The location of this hotel is also very good, so I would like to visit again on my next trip to Shanghai.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
Salim Humaid
Junior Suite
Stayed in Jan 2025
Solo travellers
5 review
10.0/10
Outstanding
Posted on Mar 1, 2025
Wonderful, friendly and professional staff
Great hotel atmosphere
Great location near to Nanjing road
Clean and big rooms
Spacious restaurant with wide range of food
Response from Property: Dear Guest,Thank you for sharing your feedback on your experience at Radisson Blu Hotel Shanghai New World. We appreciate your suggestions for improving our service. Your comments have been noted, and we will take steps to address the areas mentioned. We value your patronage and look forward to hosting you again in the future.Warm regards,Hotel Management
kjching98
Superior Twin Room
Stayed in Jan 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 6, 2025
The hotel located near the People’s Square subway station, just a few minutes walking from the station. And it located near the famous Nanjing Road walking street which the Miniso Land and popmart located at
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
Peggy Cheang
Bund View Suite
Stayed in Dec 2024
Family
3 review
10.0/10
Outstanding
Posted on Feb 4, 2025
Location is super convenient, just infront of lobby cross the street is the metro station entry and exit. Booked the bund view room with a coach in front of window. Nice study table and bath tub in washroom. Hotel staffs all speak english. Water pressure, heater, and room heater works well.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
Anonymous User
Superior Twin Room
Stayed in Jan 2025
Other
7 review
10.0/10
Outstanding
Posted on Feb 12, 2025
Overall is fine.
Location is good.
There is foreigner friendly and some can speak English
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
Ee Ming
Superior Twin Room
Stayed in Dec 2024
Family
5 review
10.0/10
Outstanding
Posted on Jan 16, 2025
The hotel service is exceptional. Calling for room service was quick and the staff are very polite and friendly. The bed are very clean and you have the option of choosing the type of pillow you want.
Location is fantastic as it is near the main shopping street. Besides it is a subway which makes travelling around so convenient. Highly recommend this hotel if you are visiting Shanghai.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
Panchita.P
Superior Twin Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 4, 2025
Our family had stayed 2 rooms for 3 nights on the 27-30, Dec 2024. Our stay were memorable and amazing. The rooms were so clean with very nice view, the breakfast line were delicious and has many variety of food both western and Chinese. The staffs were the most impressive, they could speak very good english and very friendly. The duty manager is very helpful too. I forgot the souvenir which was the Chinese embroidered traditional fan and just realized when I got back home, the duty manager was very enthusiastic and putting a lot of efforts in getting the forgot item back to me. Thank you so much, I’m really impressed and highly appreciated your hard work and kindness.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
Bee Poh
Superior Queen Room
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 28, 2024
I recently had the pleasure of staying at your esteemed hotel, and I wanted to express my gratitude for the wonderful experience. The facilities were top-notch, and every aspect of my stay was truly enjoyable. However, what made my stay particularly memorable was the exceptional service provided by your front desk staff member, Yuki.
Yuki's warm welcome, attentiveness, and willingness to assist with any request made a significant difference in my overall experience. Her professionalism and friendly demeanor ensured that I felt valued and well-cared for throughout my stay.
This is the third times I came to Shanghai. So far this is the Best Hotel and Location.
Response from Property: Dear Guest,Thank you for your positive review of Radisson Blu Hotel Shanghai New World. We are thrilled to hear that you enjoyed your stay with us. Your recommendation has been personally conveyed to Yuki. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.Best regards,Hotel Management
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 22, 2024
Great location near to nanjing rest road and shopping malls and the bund. Service during the check-in was great! Thank you so much Judy, providing a great experience during the stay. Good city view and friendly staffs :) highly recommended.
Response from Property: Dear Guest,Thank you for your positive review of Radisson Blu Hotel Shanghai New World. We are thrilled to hear that you enjoyed your stay with us. Your recommendation has been personally conveyed to Judy. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.Best regards,Hotel Management
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
7 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Location is superb, directly accessible to nanjing road and located at people square metro station.
Bed is soft and comfortable and spacious.
Bedroom slippers is of super good quality, amenities are fully provided.
You will definitely be happy staying at Radisson Blu. Highly recommended
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management