Moshanghua Boutique Hotel (Zhangjiajie National Forest Park) Reviews
Moshanghua Boutique Hotel (Zhangjiajie National Forest Park)
No.2 Xibu Street, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
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Guest Reviews of Moshanghua Boutique Hotel (Zhangjiajie National Forest Park)
8.2/10
385 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.0
Service8.4
Cleanliness8.0
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All reviews(385)
Positive reviews(359)
Reviews with photos/video(65)
Classy environment(28)
Great value for money(23)
Tasty food(15)
Convenient parking(15)
Friendly front desk staff(8)
Convenient for shopping(7)
Average sound insulation(6)
Near shopping area(5)
Negative reviews(26)
Guest User
Guestroom
Stayed in Aug 2024
Couples
11 review
8.0/10
Very Good
Posted on Sep 9, 2024
It was ok! The room was big and comfortable, in a good location (the town is pretty small anyways). But I would have expected some cleaning in the room, since we stayed for several days and from the third day the bin started to be full.
Response from Property: thankyou
Christiesutt
Guestroom
Stayed in Jun 2024
Travel with friends
7 review
7.0/10
Posted on Jul 30, 2024
My friend and I had separate rooms and stayed for three nights.
The location is great and there is a restaurant downstairs, you are also allowed to order food to your room so this was all great.
I do think the hotel could improve on a few things - the room was not cleaned at all during our stay and on the second day when we requested it to be cleaned, only our bins were emptied but beds weren’t made/towels weren’t changed/water and toilet paper wasn’t restocked etc so it seems it was simply emptying the trash. Under the beds was very dusty, so the rooms could probably do with a deep clean as well.
Overall it was fine, but I have paid a similar price for a better experience so it could be improved.
Response from Property: Hello, thank you, maybe we did not communicate well, we thought you only need to take out the garbage, because we will change the towels, add disposable toiletries and so on, sorry, welcome to come again next time.
schoy loklok
Attic Stargazing Double Bed Room
Stayed in Sep 2023
Family
16 review
8.0/10
Very Good
Posted on Nov 17, 2023
Friendly lady owner. even allowed us to checked in at 8am. near to food streets. Big spacious room. recommended.
Response from Property: Thanks to the guests from Malaysia, the couple are very friendly and warmly invited me to travel there. If we have a chance, we will meet again.
Aayush bharadwaj (尤诗)
Guestroom
Stayed in Jul 2023
Travel with friends
7 review
6.5/10
Posted on Sep 3, 2023
Water wasn't free here although the boss was very good and helpled us in deciding where to visit, it is extremely close to national forest park, would suggest
Response from Property: Thank you for choosing my hotel accommodation. Welcome to come again next time.
BILALAZAM
Guestroom
Stayed in Jul 2023
Travel with friends
8 review
9.5/10
Amazing
Posted on Sep 8, 2023
Very very big and nice room. 12 min walk from wulingyuan Bus station and 20min walk from Zhangjiajie east enterance tickets. Night Food street is just at the back of hotel.
Response from Property: Thank you very much for giving us such a good evaluation. Welcome to China next time and visit Zhangjiajie.
Guest User
Tujia Featured Twin Room
Stayed in Jul 2023
Travel with friends
16 review
6.5/10
Posted on Aug 31, 2023
In most countries the term „boutique hotel“ refers to something that’s extraordinary and exquisite. We didn’t expect that when we booked, but the rooms looked cozy and comfortable on the photos. However, our stay there wasn’t very pleasant. The reception and the stairs were a bit messy, the elevator dirty. The rooms were not very tidy as well, so we didn’t feel very comfortable. The bathroom looks like it’s still under construction and has never been finished. I know that it’s not a very expensive hotel and we can’t expect something premium for the price, but at the same time it’s not cheap either, and in the same price range most hotels here in China are much much better. On our trip this was one of the worst hotels unfortunately.
Response from Property: Thank you very much for your evaluation. Our hotel is a local characteristic Tujia style. As for the shortcomings you said, we will also give the boss a reaction and let her improve more. Thank you. Welcome to come back next time.
Maria
Comfy Triple Room
Stayed in Sep 2023
Family
20 review
6.5/10
Posted on Dec 31, 2023
Owners are friendly and helpful but the cleanliness needs improvement.
Response from Property: Thank you for your stay and for your valuable feedback. We will strengthen our management of cleanliness and hygiene
Enkhzaya
Dream Double Twin Room
Stayed in Mar 2023
Family
29 review
7.0/10
Posted on Jul 15, 2023
Madame was very kind and helped us book ticket of attraction. Cleanliness was not good. After taking shower one time, room was wetting.
Response from Property: Thank you. Welcome back next time
Shandas
Guestroom
Stayed in Jun 2024
Couples
2 review
8.5/10
Very Good
Posted on Jul 15, 2024
service nice
Response from Property: thank you
雾荒境
Guestroom
Stayed in May 2024
Other
5 review
7.5/10
Posted on Jun 21, 2024
The location is very good, close to Wuling main street and next to the vegetable market. The housekeeper is also very friendly. However, hygiene needs to be improved. The bath towel in the room was yellow, I guess I forgot to change it.
Original TextTranslated by Google
Response from Property: Okay, thank you for your review. I will emphasize it again to the cleaning lady. You are welcome to come again next time.
Anonymous User
Hotel Room (2 Beds)
Stayed in Apr 2024
Couples
1 review
10.0/10
Outstanding
Posted on May 3, 2024
It’s really great to be able to book a B&B with such a high cost performance during the May Day holiday. Transportation is also convenient
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Response from Property: Thank you for your good review, welcome to come again next time
Peiyang
Tujia Featured Twin Room
Stayed in Mar 2024
Couples
2 review
10.0/10
Outstanding
Posted on Apr 22, 2024
The service at this hotel is really great! The boss and staff are very friendly and helpful. They helped me, a foreign tourist, solve practical difficulties in a timely and effective manner.
The room was clean and comfortable, the bed was very comfortable, and it gave me a pleasant travel experience.
The location of the hotel is very convenient. There are many supermarkets and restaurants around to choose from. Food, shopping, and transportation are very convenient. There are three bus stations nearby, which is very convenient for traveling.
Original TextTranslated by Google
Response from Property: Thank you for the good review, brother. As long as we can do it, we will try our best. You are welcome to come again next time.
Guest User
Dream Double Twin Room
Stayed in Sep 2024
Family
9 review
3.5/10
Posted on Oct 4, 2024
The price is set too high. It costs about 100 yuan, but the sanitation is poor, the sound insulation effect is poor, the bathroom smells bad, and the shower head is broken. Really convinced. I wonder how the price of more than 400 is worth it. What a surprise
Original TextTranslated by Google
Response from Property: During the peak period of the National Day, our prices are the same as those in the surrounding areas, but our prices are fifty to eighty yuan cheaper. I believe you have seen it yourself. If you think the price is expensive, you can choose to check out and not stay. We never force it. Anyone staying at the hotel can choose not to stay as long as they are not satisfied when they visit the hotel.
Guest User
Queen Room
Stayed in Apr 2024
Couples
4 review
7.5/10
Posted on May 5, 2024
The sound insulation effect is not good, all I hear in the morning is footsteps.
Original TextTranslated by Google
Response from Property: Thanks for the review, handsome guy, we will improve it
Anonymous User
Guestroom
Stayed in Jul 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Aug 23, 2023
The accommodation is very clean. The room has local Tujia characteristics. I gave you a map and explained the route. The trip went smoothly. There is also a restaurant in her house. The price is very affordable and the taste is delicious. I strongly recommend it. When you come to Zhangjiajie, choose Moshang Hua's accommodation is very good, tickets are still pending, very convenient and worry-free