Moshanghua Boutique Hotel (Zhangjiajie National Forest Park)

Moshanghua Boutique Hotel (Zhangjiajie National Forest Park) Reviews

Moshanghua Boutique Hotel (Zhangjiajie National Forest Park)

No.2 Xibu Street, Zhangjiajie, ChinaView Hotel Details
Moshanghua Boutique Hotel (Zhangjiajie National Forest Park)
Moshanghua Boutique Hotel (Zhangjiajie National Forest Park)Moshanghua Boutique Hotel (Zhangjiajie National Forest Park)Moshanghua Boutique Hotel (Zhangjiajie National Forest Park)
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Moshanghua Boutique Hotel (Zhangjiajie National Forest Park) Guest Reviews

4.2/5
Very Good
376 review
Verified reviews
Location4.2
Amenities4.1
Service4.4
Cleanliness4.2
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All Reviews(376)
Positive reviews(356)
Reviews with photos/video(61)
Great value for money(33)
Classy environment(31)
Many dining options(20)
Easy to get around(14)
Close to scenic area(7)
Friendly front desk staff(6)
Convenient for shopping(6)
Average sound insulation(4)
Negative reviews(20)
schoy loklok
Loft (Double bed)
Stayed in Oct 2023
Family
9 review
4.0/5
Very Good
Posted on Nov 17, 2023
Friendly lady owner. even allowed us to checked in at 8am. near to food streets. Big spacious room. recommended.
Response from Property: Thanks to the guests from Malaysia, the couple are very friendly and warmly invited me to travel there. If we have a chance, we will meet again.
Aayush bharadwaj (尤诗)
Guestroom
Stayed in Aug 2023
Friends
7 review
3.2/5
Posted on Sep 3, 2023
Water wasn't free here although the boss was very good and helpled us in deciding where to visit, it is extremely close to national forest park, would suggest
Response from Property: Thank you for choosing my hotel accommodation. Welcome to come again next time.
BILALAZAM
Guestroom
Stayed in Aug 2023
Friends
8 review
4.7/5
Amazing
Posted on Sep 9, 2023
Very very big and nice room. 12 min walk from wulingyuan Bus station and 20min walk from Zhangjiajie east enterance tickets. Night Food street is just at the back of hotel.
Response from Property: Thank you very much for giving us such a good evaluation. Welcome to China next time and visit Zhangjiajie.
Guest User
Featured Room (2 beds)
Stayed in Aug 2023
Friends
16 review
3.2/5
Posted on Aug 31, 2023
In most countries the term „boutique hotel“ refers to something that’s extraordinary and exquisite. We didn’t expect that when we booked, but the rooms looked cozy and comfortable on the photos. However, our stay there wasn’t very pleasant. The reception and the stairs were a bit messy, the elevator dirty. The rooms were not very tidy as well, so we didn’t feel very comfortable. The bathroom looks like it’s still under construction and has never been finished. I know that it’s not a very expensive hotel and we can’t expect something premium for the price, but at the same time it’s not cheap either, and in the same price range most hotels here in China are much much better. On our trip this was one of the worst hotels unfortunately.
Response from Property: Thank you very much for your evaluation. Our hotel is a local characteristic Tujia style. As for the shortcomings you said, we will also give the boss a reaction and let her improve more. Thank you. Welcome to come back next time.
Maria
Comfy Triple Room
Stayed in Oct 2023
Family
19 review
3.2/5
Posted on Dec 31, 2023
Owners are friendly and helpful but the cleanliness needs improvement.
Response from Property: Thank you for your stay and for your valuable feedback. We will strengthen our management of cleanliness and hygiene
Enkhzaya
Guestroom (2 beds)
Stayed in Apr 2023
Family
29 review
3.5/5
Posted on Jul 15, 2023
Madame was very kind and helped us book ticket of attraction. Cleanliness was not good. After taking shower one time, room was wetting.
Response from Property: Thank you. Welcome back next time
Guest User
Queen Room
Stayed in Jul 2021
Couples
18 review
3.7/5
Posted on Jul 24, 2021
This hotel is in a great location for the avatar mountains. There are lots of food places nearby that serve good noodles. The beds were a little hard and the breakfast not that great. The TV would not connect to a HDMI
Response from Property: Dear guest, thank you very much for your good comments. Our hotel is very close to the scenic spots. It only takes three to five minutes to walk to the ticket office(entrence). Maybe our Chinese breakfast is not to your taste (smile), but there are many good restaurants nearby. As for the bed, foreigners may prefer a softer bed, while Chinese people are used to a slightly harder bed. As for the TV, they have installed a unified TV channel. Do you mean that the TV cannot be connected to wifi?
Anonymous User
Guestroom
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The accommodation is very clean. The room has local Tujia characteristics. I gave you a map and explained the route. The trip went smoothly. There is also a restaurant in her house. The price is very affordable and the taste is delicious. I strongly recommend it. When you come to Zhangjiajie, choose Moshang Hua's accommodation is very good, tickets are still pending, very convenient and worry-free
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Response from Property: Thank you for your praise
Zhenghua-wanggongji
Comfy Triple Room
Stayed in Aug 2023
Family
21 review
5.0/5
Outstanding
Posted on Aug 28, 2023
After arriving at the hotel, there is a restaurant on the first floor of the hotel, and then go up to the second floor. At the beginning, the lights in the corridor on the second floor were all black. I was shocked and felt bad, but after the room was opened, the room was still very good, very clean. It's also spacious, and it's very good after the whole stay. It's also very convenient to take a shower, and the water pressure is very good
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Response from Property: Thank you for your kind review, welcome to come again next time
Guest User
Featured Room (2 beds)
Stayed in Aug 2023
Family
3 review
1.0/5
Posted on Sep 15, 2023
The hotel is too dirty and the bathroom is too dilapidated. Please do not book accommodation in Zhangjiajie and Fenghuang Ancient City on Ctrip. The size of the bed in the room is completely false. A bed of 1.5 meters is marked as 1.8 meters, and a bed of 1.35 meters is marked as 1.5 meters. I have encountered the same problem when booking accommodation in two places. When I called Ctrip, the response was that they didn’t even acknowledge the fact. It’s so annoying. The scammers are trashing Ctrip. Don’t be fooled again. Don’t easily believe the size of the bed in the room. !
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Response from Property: Dear, how wronged I have been. I don’t believe in the world anymore. The world is still beautiful! I still say the same thing, if you come to the hotel and look at the room and you are not satisfied, you can choose not to stay or check out.
Guest User
Guestroom
Stayed in Oct 2023
Family
30 review
4.2/5
Very Good
Posted on Oct 2, 2023
The room is made of tatami mats. The disadvantage is that it feels damp and the bathroom facilities are poor. Fortunately, the boss is nice and even changed the sheets for us personally. I will probably not come to Zhangjiajie again in the future. We did not encounter good weather this time and spent the entrance fee in vain. Ha ha
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Response from Property: Welcome to come again next time
Guest User
Loft (Double bed)
Stayed in Sep 2023
Solo travellers
42 review
4.5/5
Great
Posted on Sep 25, 2023
The starry sky room is also the top floor attic. The bathroom area is not high enough and there is no separate lighting. Tall people always feel that their heads are bumped. The hygiene of the room needs to be improved. There is dust on the bedside table. Traveling is something I can barely accept for the time being.
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Response from Property: Thank you for your kind review
Guest User
Guestroom
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The service attitude is very good, the environment is beautiful, and I will stay here next time I come to play
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Response from Property: Thank you for your praise
Guest User
Comfy Triple Room
Stayed in Aug 2023
Family
28 review
2.2/5
Posted on Sep 17, 2023
Due to a change in travel itinerary, I booked this B&B temporarily. The room was not very clean and the toilet didn't work well. It needed to be flushed several times before it could be flushed. It cost more than 260 per night to book a room during the summer. This room was really not worth the price.
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Response from Property: During the peak summer season, the surrounding housing prices are around 300 to 400 yuan in prime locations. If you think 260 yuan for a triple room is too expensive, you can choose not to live in it. Don’t feel aggrieved because we never buy or sell by force. As an old saying goes, you can choose not to stay if you don't like the room. I'm a very simple person. Don't give bad reviews after staying in the hotel. If you don't like the room, you can check out or not.
Anonymous User
Loft (Double bed)
Stayed in Aug 2023
Family
14 review
1.7/5
Posted on Aug 16, 2023
It's very bad. I gave my evaluation in a matter-of-fact way, and I still had the nerve to reply when I made a comment. Take a good look at the facilities in the room and the thick layer of dust on the windowsill.
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Response from Property: If you arrive at the store and you are not satisfied with the room, you can change it. If you are not satisfied with the cleanliness, you can ask the aunt to clean it. If you are not satisfied with it, you can choose to check out and not stay there. We have always been like this. If you don't like the room, you can choose to cancel the order. If you don't want to stay, please remind those who want to book a room in the future. After arriving at the hotel, if you don't like the room and there is no suitable room to change, you can choose not to stay and check out. There is a phone number of the landlady at the front desk. Just give her a direct response. This is never the case. Forcing any guest to stay