Oakwood Residence Shanghai

Oakwood Residence Shanghai Reviews

Oakwood Residence Shanghai

No.103 Wu'ning Road, Putuo District, Shanghai, 200063, ChinaView Hotel Details
Oakwood Residence Shanghai
Oakwood Residence ShanghaiOakwood Residence ShanghaiOakwood Residence Shanghai
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Guest Reviews of Oakwood Residence Shanghai

8.8/10
120 review
Verified reviews
Location8.8
Amenities8.7
Service8.8
Cleanliness8.8
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All reviews(120)
Positive reviews(108)
Reviews with photos/video(22)
Awesome rooms(36)
Easy to get around(21)
Large rooms(20)
Close to metro(11)
Convenient for shopping(9)
Friendly front desk staff(7)
Perfect for kids(6)
Many amenities(6)
Negative reviews(12)
Emily
Three Bedroom Deluxe
Stayed in Apr 2025
Family
5 review
9.5/10
Amazing
Posted on May 25, 2025
The service apartment were abit out dated and old. It was located beside a mall.
Response from Property: 尊敬的住客，非常感謝您入住上海奧克伍德華庭酒店公寓並分享您寶貴的意見及反饋，我們將保持品質，以熱誠的服務，誠摯地期待您的再次入住！
Guest User
Three Bedroom Deluxe
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 29, 2025
It’s nice hotel and we will back again
Response from Property: Dear guest, thank you very much for staying at Oakwood Residence Shanghai and sharing your valuable opinions and feedback. We will maintain the quality and provide warm service, and sincerely look forward to your stay again!
Danielle
One Bedroom Executive
Stayed in Feb 2025
Family
16 review
7.5/10
Posted on Mar 28, 2025
The location is 15 minutes driving from Shanghai Railway Station, and there is one Metro 3 minutes walking. The apartment is simple, a bit old, but good when traveling with babies, there is a kitchen and living room, very comfortable.
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future.
Guest User
Studio Executive
Stayed in Feb 2025
Business traveller
41 review
10/10
Outstanding
Posted on May 21, 2025
Clean hotel great location and excellent service at reception
Response from Property: Dear guest, thank you very much for staying at Oakwood Residence Shanghai and sharing your valuable opinions and feedback. We will maintain the quality and provide warm service, and sincerely look forward to your stay again!
Guest User
Studio Executive
Stayed in Aug 2023
Family
15 review
8.0/10
Very Good
Posted on Sep 9, 2023
There is Imago mall and metro L14 right next to Oakwood. So it's convenient if you use metro a lot. But if you use taxi, it's in Putuo district so not exactly in city center. The room is clean however the corridor in front of the room smells bad. Think it comes from the carpet. Maybe they should change it. Happy with the overall stay with Oakwood.
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. About the smell issue, we will figure it out and make the corridor be comfortable and better. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
MissyLoo
Three Bedroom Deluxe
Stayed in Nov 2023
Family
2 review
10/10
Outstanding
Posted on Jan 31, 2024
Great service from the concierge. Rooms are clean and huge, though the furnitures are not consider in the nines but good enough. The location is really good as in the metro station is just right next to the hotel and the Imago mall is situated right next to the hotel as well. With a huge supermarket and loads of eateries. Would definitely recommend this accommodation especially with kids.
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack ShenFront Office Manager
Guest User
Two Bedroom Deluxe
Stayed in Jun 2024
Family
1 review
9.5/10
Amazing
Posted on Jul 27, 2024
Breakfast could be better.
Response from Property: Dear customer, thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your feedback will make us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future.SincerelyJack Shen
Leonida
Studio Executive
Stayed in Feb 2024
Family
75 review
10/10
Outstanding
Posted on Mar 18, 2024
Nearby shopping areas..Super good Hotel..
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
Guest User
Executive Suite
Stayed in Mar 2024
Family
1 review
7.0/10
Posted on Apr 21, 2024
Good location but older faculties
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
Anonymous User
Three Bedroom Deluxe
Stayed in Mar 2023
Family
24 review
10/10
Outstanding
Posted on May 2, 2023
Very close to IMAGO mall, easy to shop grocery and food, coffee. Easy access to hema. Nice service, very kind front desk
Response from Property: Dear Customer,We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future.Jack ShenFront Office Manager
WilliamNg_HK
Studio Executive
Stayed in May 2023
Business traveller
5 review
7.5/10
Posted on Jul 23, 2023
good location and the room is clean but not so many facilities are there
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
KevinW
One Bedroom Executive
Stayed in Aug 2023
Couple
28 review
10/10
Outstanding
Posted on Sep 20, 2023
Great location, great appliances to use for cooking
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack ShenFront Office Manager
Kwai Lan
Studio Executive
Stayed in Jan 2023
Business traveller
8 review
8.0/10
Very Good
Posted on Apr 29, 2023
Choose to stay here due to the convenience of metro line and a shopping mall that has a super mart next to it. Restaurants are next door. Second home in Shanghai. Don’t bet too much on the breakfast or service, the rest is fine.
Response from Property: Dear Customer,We were delighted to learn that you enjoyed your stay with us. At the same time, we have noticed the problem of breakfast and are improving it step by step. We hope to bring you better breakfast and service in the future. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in our property.Jack ShenFront Office Manager
Guest User
Three Bedroom Deluxe
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 12, 2025
Very good hotel environment and service are very satisfactory, will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Oakwood Residence Shanghai and sharing your valuable opinions and feedback. We will maintain the quality and provide warm service, and sincerely look forward to your stay again!
Pandapillow
Two Bedroom Deluxe
Stayed in Mar 2025
Business traveller
5 review
10/10
Outstanding
Posted on Apr 27, 2025
The hotel is very good, convenient for travel, the front desk service is also super good, a great hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Oakwood Residence Shanghai and sharing your valuable opinions and feedback. We will maintain the quality and provide warm service, and sincerely look forward to your stay again!