Novotel Shanghai Clover

Novotel Shanghai Clover Reviews

Novotel Shanghai Clover

Building 1, Lane 3188, Xiupu Road, Pudong New Area, Shanghai, 201315, ChinaView Hotel Details
Novotel Shanghai Clover
Novotel Shanghai CloverNovotel Shanghai CloverNovotel Shanghai Clover
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Guest Reviews of Novotel Shanghai Clover

9.4/10
Outstanding
5558 review
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(5558)
Positive reviews(5382)
Reviews with photos/video(1293)
Offers pick-up/drop-offs(1795)
Perfect for kids(770)
Delicious breakfast(508)
Close to airport(320)
Has facilities for children(270)
Tasty restaurant(87)
Negative reviews(176)
Lidya1122
Superior Queen Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 5, 2025
Good hotel. Nearby the disneyland. They also provide shuttle bus to go to disneyland, pudong airport, railway station, the bund. You just need to reserve 1 day in advance. Will come back for sure 😊
Response from Property: Thank you for your special recognition of our transportation services. We're delighted that our shuttle service added convenience to your Disney trip and the Bund tour. Your promise to "definitely come again" is the highest compliment to us. Our team is ready to welcome you back with even warmer service next time.
Ngoc Tr.
Family Theme Room (Various Styles)
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 27, 2025
I'm having a really nice time here. The staff was friendly and the quality of the room is very good. Lo location is also convenient (it has family mart and disnayland nearby)
Response from Property: We are deeply encouraged to learn that you were satisfied with our staff service, room quality, and convenient location. This recognition will motivate us to maintain our high standards of service. We look forward to creating an even better stay experience for you during your next visit to Disney.
육식이러버
City Rustic Luxury Twin Room
Stayed in May 2025
Business traveller
51 review
8.5/10
Very Good
Posted on Jul 5, 2025
Loved the free drinks system but was too far from the Main city. Would come back for Disneyland experience.
Response from Property: Thank you for choosing to stay with us and for sharing your valuable feedback. We're delighted to hear that you enjoyed our complimentary beverage service. We sincerely look forward to welcoming you back again on your next visit to Disneyland. We will continue enhancing our services to create even more wonderful vacation memories for you.
Iamkwxyz
Superior Queen Room
Stayed in May 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Jul 3, 2025
Great service and location. Very near to Shanghai Disneyland. Highly recommended to everyone.
Response from Property: Sincerely thank you for your highest praise regarding our hotel's services and good location. We are delighted to have facilitated your Disney trip and truly honored by your sincere recommendation. We will continue to uphold our high standard of service and eagerly await your next visit.
Yell
Super King
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 21, 2025
Definitely a gem around Shanghai Disneyland. Much affordable option as compared to the other Shanghai Disney Resort hotels . They have theme rooms to fascinate the kids. Booked through Trip com as I was unable to book through the hotel official website/app. Thus can't accumulate hotel points. The hotel has daily shuttle bus to HongQiao Railway, Disneyland and Putong airport. Very convenient! Happy with their service too! No Chance to have their breakfast , opposite the hotel is there are not 1 but 2 family marts! Also ordered delivery through ******* (u will need a china number, which can get from airport).
Response from Property: Dear Guest, thank you for taking the time to share your delightful experience with us. We are truly honored by your recognition of our competitive rates, convenient shuttle services, and family-friendly facilities. We look forward to continuing to serve you with efficiency and warm hospitality on all your future journeys.
KDS22
Superior 2-bed Room
Stayed in May 2025
Family
28 review
10/10
Outstanding
Posted on Jun 18, 2025
Very good hotel, tasty and diverse breakfast. Shuttle buses are so easy. All staf is super friendly and helpful!
Response from Property: Thank you for sharing your pleasant stay experience. We appreciate your compliments on our convenient shuttle service, friendly staff, and delicious breakfast. We look forward to welcoming you back.
Guest User
Super King
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 14, 2025
We were so so so impressed with the shuttle transport to and fro Disneyland, everything was so meticulously planned and scheduled pretty much to perfection for Disney goers. They even have free shuttle to and fro The Bund which really helps alleviate the problem w this Pudong location. Also loved the convenience of having 2 minimarts literally outside the hotel main entrance. What a gem! For Disney goers, remember to ask your friendly Shuttle bus concierge for her chaperoned park service… 2 thumbs up for that! Saved us a a tonne on crazy-priced Premium Accesses passes.
Response from Property: Thank you so much for your high recognition of our Disney shuttle service. We're delighted to learn that our signature services including the Bund shuttle, convenient store locations, and concierge tour guidance brought quite convenience and delightful surprises to your journey. We look forward to creating another perfect stay experience for you during your next visit.
Anonymous User
Super King
Stayed in May 2025
Family
7 review
6.5/10
Posted on Jun 15, 2025
Free shuttle to Disney To&Fro. Short 10mins ride. 2 convenience stores across hotel. Good for some snacks and raincoat. Front desk customer service could have been more friendlier esp this is Novotel! House keeper was a lot better. Generally ok to stay for Disney trip other than that nothing to do around vicinity.
Response from Property: Dear Guest, thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to hear that you appreciated our complimentary shuttle service (just 10 minutes direct to Disney) and the convenience of the nearby facilities. Your input is sincerely appreciated. We will enhance customer service training for our front desk staff and encourage our team members to learn from each other’s strengths to deliver more consistent excellence. We look forward to welcoming you back to experience our improved service.
Rachapong
Superior Room (Double Bed)
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 5, 2025
Best decicion to stay here for Disneyland. There was free shuttle bus The food was great and the room was clean. We are happy to be here.
Response from Property: Thank you for choosing to stay at Novotel Shanghai Clover. We're delighted to hear that you were satisfied with the complimentary shuttle service, dining experience, and room cleanliness. Your satisfaction is our greatest motivation. We look forward to welcoming you again soon.
Guest User
Superior Room (Double Bed)
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 5, 2025
We were so happy we chose Novotel for our stay during Shanghai trip. It is very closed to Disneyland and with very good distance to the airport. With the free bus service, we had very convenient trips to Shanghai hongqiao station, Disneyland, and Pudong airport. We saw a comment about noise from metro nearby. We had a room on 2nd floor and heard the noise too, but the metro closes at night so it does not affect our sleep
Response from Property: Dear Guest, thank you for choosing Novotel Shanghai Clover and sharing your experience. We're delighted to hear that you were satisfied with our convenient location and complimentary shuttle bus service. We're also glad to know that the subway's nighttime cessation of operations did not disrupt your rest. Our hotel is actively taking steps to optimize room soundproofing, striving to provide a more comfortable stay for all guests. We look forward to welcoming you back on your next trip.
Guest User
Premier Twin Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 4, 2025
A very comfortable hotel, they have the biggest bed. I could get all four of us in one bed. The staff are friendly and kind. I get a free upgrade for my stay to a corner room with hello kitty decor. They provide free porridge from 5-9pm. Supper is from 9 pm onwards with a small fee. I would definitely come back here next time.
Response from Property: We're delighted to hear that you had a wonderful stay at our hotel. We're truly thrilled that the extra-large bed and Hello Kitty themed room provided such a special surprise for you and your friends. Seeing your compliments has made our entire team super happy, and we will definitely keep up the great work. We look forward to welcoming you back soon.
Guest User
Kumamon Family Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 31, 2025
We had a great stay. The service was excellent and the facilities were clean. Special thanks to Lucky, our Disney trip advisor—she was super helpful and gave outstanding service. It was also really convenient having stores right across the road from the hotel. Overall, a smooth and enjoyable experience!
Response from Property: Thank you for choosing to stay with us and sharing this heartwarming feedback. We're truly energized to hear that you were satisfied with Disneyland trip advisor Lucky's professional service and our convenient neighborhood amenities. Rest assured we'll share your compliments with Lucky and the relevant teams. We look forward to welcoming you back soon.
Maymay Termsantikul
Family Studio Theme Suite (Various Styles)
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 1, 2025
Nice hotel suitable for children, nice breakfast and shuttle bus services.
Response from Property: Thank you for your recognition of our family-friendly facilities and shuttle services. We look forward to unlocking more delightful moments with your little one next time.
csjx
Superior Queen Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 17, 2025
By far the best hotel we've stayed in Shanghai. Close proximity to the airport and Shanghai disneyland. The hotel provides free shuttle services to and fro both places, as well as to The Bund. The hotel even has a group chat for stayers where one can request for things (e.g. amenities, services) easily. Highly recommend!
Response from Property: Thank you for your valuable feedback. We're delighted to hear you enjoyed your stay at our hotel. It's truly an honor that our complimentary shuttle service and guest group chat feature met your expectation. Our hotel is committed to providing convenient travel experiences for guests, whether visiting Disneyland, the Bund, or the airport. We sincerely appreciate your recommendation and look forward to serving you even better on your next visit.
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Travelling with friends
19 review
10/10
Outstanding
Posted on Jun 1, 2025
The room was spacious, clean, and very comfortable. The staff were friendly and always willing to help
Response from Property: Thank you for choosing to stay with us and sharing your delightful experience. We truly appreciate your perfect rating for the spacious, comfortable, and clean room, as well as our friendly and helpful staff.We sincerely look forward to welcoming you again.