No.5676 Caoangong Road, Jiading District, Shanghai, ChinaView Hotel Details
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Guest Reviews of Crystal Orange Hotel Shanghai Anting
9.8/10
Perfect
1904 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.8
Amenities9.8
Service9.8
Cleanliness9.8
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All reviews(1904)
Positive reviews(1890)
Reviews with photos/video(247)
Delicious breakfast(252)
Classy environment(160)
Friendly front desk staff(116)
Large rooms(93)
Convenient parking(64)
Close to metro(47)
Awesome gym(9)
Tasty coffee(6)
Negative reviews(14)
Tuya Gure
Superior Room (2 Beds)(Smart Guest Control + Mobile Screen Projection)
Stayed in Feb 2025
Business travellers
7 review
10.0/10
Outstanding
Posted on Mar 20, 2025
Stunning. Comfortable. There was a spa center at 5th floor. Breakfast was delicious and various choices. Location also very good. Direct line to NECC.
Response from Property: Dear guest: Hello! Thank you for choosing Orange Crystal Shanghai Anting Hotel as your resting place during your journey. Thank you very much for your stay and comments! I am glad that you are satisfied with the hotel as a whole. We will continue to work hard to improve the quality of the hotel's services with better services. I sincerely hope that you will be satisfied every time you stay. Warmly welcome you to come again! General Manager: Xue_Lucy
Peter Wang
Superior Queen Room (Smart Guest Control + Mobile Screen Projection)
Stayed in Sep 2024
Couples
19 review
9.5/10
Amazing
Posted on Nov 4, 2024
All was good except for the smoking part - it is a non-smoking hotel, but people still smoke in the rooms.
Response from Property: Dear guest: Hello! Thank you for choosing Orange Crystal Shanghai Anting Hotel! Thank you very much for your support to the hotel. It is a pity that we did not receive your five-point praise for this stay. We will do every service link meticulously and live up to your high expectations for the hotel! We hope that Crystal can become your home in Shanghai! We sincerely look forward to your visit again! General Manager: Yao Man
Maylicious
Superior Queen Room (Smart Guest Control + Mobile Screen Projection)
Stayed in Apr 2024
Business travellers
21 review
9.5/10
Amazing
Posted on May 17, 2024
Room is extremely spacious and newly renovated.
The cleanliness is very much better than my expectation.
The only thing is, breakfast below satisfactory and the location is very far from attraction spots.
Response from Property: Dear guest: Hello! Thank you for choosing Orange Crystal Shanghai Anting Hotel! Thank you very much for your support to the hotel. It is a pity that we did not receive your five-point praise for this stay. We will do every service link meticulously and live up to your high expectations of the hotel! I hope Crystal can become your home in Shanghai! We sincerely look forward to your visit again! General Manager: Yao Man
Anna Hseng
Superior Queen Room (Smart Guest Control + Mobile Screen Projection)
Stayed in Feb 2024
Business travellers
65 review
6.0/10
Posted on Mar 12, 2024
During my recent two-day business trip, I encountered a major inconvenience here at the hotel. The front desk informed that they required me to leave my passport for manual registration for foreigners, taking a full day and night. This outdated process is uncommon elsewhere and raised security concerns. I can't recommend this hotel to fellow travelers, especially foreigners.
Response from Property: Dear guests, hello! We sincerely apologize for the inconvenience caused to you during this stay. The hotel has always strictly kept guest identity information confidential in strict accordance with the regulations of the public security system, and will only register for use when necessary and in accordance with legal requirements. We are willing to explore other solutions with you and provide you with more detailed services to solve your problems. We sincerely hope that our reply will be helpful to you and look forward to your visit again. If you have any questions or need further assistance, please feel free to contact us. We apologize again for the inconvenience and thank you for your understanding and support! Best wishes!
Klausb1980
Deluxe Double Bed Room (Smart Guest Control + Mobile Screen)
Stayed in Oct 2023
Business travellers
6 review
7.5/10
Posted on Nov 6, 2023
Nice hotel with great and spacious rooms. The staff unfortunately speaks no English at all and the room wasn't clean (a lot of hair from previous guests). Also the elevator control system sucks, especially if your room is on a high floor it will take some time. Other than that it can be recommended if the price is good.
Response from Property: Dear guests: Hello! Thank you for choosing Crystal Orange Shanghai Anting Hotel as your stop for rest during your journey. Thank you very much for your stay and review! We are sorry that this stay did not fully meet your expectations. Regarding your valuable suggestions, we will share them with the hotel management to find out the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We are always pursuing to create a perfect stay experience for our guests. We believe that you will have a new experience when you next stay, and we sincerely invite you to come again! General Manager: Yao Man.
Guest User
Business Double Room(Smart Guest Control + Mobile Screen)
Stayed in Dec 2024
Business travellers
1 review
9.0/10
Great
Posted on Jan 20, 2025
good,good,gooddd
Response from Property: 尊敬的賓客:您好!感謝您選擇桔子水晶上海安亭酒店!非常感謝您對酒店的支持,此次入住沒能得到您的五分好評,真的是非常遺憾呢。我們會細緻的做好每一個服務環節,不辜負您對酒店寄予的厚望!希望水晶能夠成為您在上海的家!我們衷心的期待着您的再次光臨!總經理:Xue_Lucy
shenyu
Deluxe Double Bed Room (Smart Guest Control + Mobile Screen)
Stayed in Jul 2022
Business travellers
12 review
10.0/10
Outstanding
Posted on Oct 18, 2022
Good…
Response from Property: 尊敬的賓客您好:感謝您下榻桔子水晶安亭酒店,很高興看到您對酒店地理位置和服務質量的好評,酒店毗鄰易泰廣場,嘉亭薈購物中心,吃喝玩樂影院一應俱全,您的滿意就是我們的追求,小桔期待您的再次光臨
Anonymous User
Superior Room (2 Beds)(Smart Guest Control + Mobile Screen Projection)
Stayed in Apr 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on May 16, 2025
The waiters are very professional, their movements are neat and crisp, and the customer experience is particularly good👍
Parking is also extremely convenient, and it only takes 5 minutes to walk to Jiatinghui Shopping Plaza. Very good experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Orange Crystal Shanghai Anting Hotel as your resting place during your journey. Thank you very much for your stay and comments! I am glad that you are satisfied with the hotel as a whole. We will continue to work hard to improve the quality of the hotel's services with better services. I sincerely hope that you will be satisfied every time you stay. Warmly welcome you to come again! General Manager: Xue_Lucy
Changgequ
Queen Room
Stayed in Apr 2025
Business travellers
27 review
9.5/10
Amazing
Posted on May 15, 2025
The room was satisfactory, but the noise from the subway was quite loud. The service helped to upgrade the room floor, which felt much better. The overall evaluation was as good as before. It was very convenient to eat or order takeout nearby
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇桔子水晶上海安亭酒店!非常榮幸能為您服務,同時很感謝您對我們提出的寶貴建議,我們深知這是對我們最大的愛護和幫助,我們會認真研究和解決,為您提供更加舒適温馨的入住體驗!衷心希望您每一次入住都能滿意而歸。熱忱歡迎您的再次光臨!總經理:Xue_Lucy
Guest User
Superior Room (2 Beds)(Smart Guest Control + Mobile Screen Projection)
Stayed in Feb 2025
Family
15 review
10.0/10
Outstanding
Posted on Mar 24, 2025
The room is quite big, high floor, quiet, and the equipment is relatively new. I met many F1 fans staying here. It is quite convenient to watch the game. It is 3 subway stops from Anting. I will choose this place again when watching F1 in the future.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing Orange Crystal Hotel Shanghai Anting. The hotel is located at No. 5676 Cao'an Road, with a superior geographical location and convenient transportation. The hotel has always adhered to the service concept of "treating guests like relatives and friends, with kindness and joy", providing the most comfortable service for every guest. Each room is carefully cleaned by our cleaners and the standard disinfection operation is completed. You can rest assured to stay! Thank you again for your support and encouragement. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also looking forward to your visit again. I wish you a happy life! General Manager: Xue_Lucy
Guest User
Business Double Room(Smart Guest Control + Mobile Screen)
Stayed in Feb 2025
Business travellers
26 review
10.0/10
Outstanding
Posted on Apr 16, 2025
The room is very clean, and the whole layout makes people feel relaxed and happy when they arrive here. And the overall service of the hotel is also impeccable. It feels like home and is really worth the money.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Shanghai Anting Hotel and giving us a good review! We always believe that good reputation must be recommended by the most sincere satisfaction of guests, and we are honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel, and we sincerely look forward to your visit again! General Manager: Xue_Lucy
Anonymous User
Business Double Room(Smart Guest Control + Mobile Screen)
Stayed in Jan 2025
Business travellers
7 review
10.0/10
Outstanding
Posted on Feb 28, 2025
I have never been to Jiading, but I found this hotel after reading online reviews. I think the design and color of the room are very comfortable, and I especially like the smart toilet and robot. Every staff member I met during my stay was very friendly and professional. Most importantly, the environment was very clean. I want to say thank you! I'm so lucky!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Orange Crystal Shanghai Anting Hotel as your resting place during your journey. Thank you very much for your stay and comments! I am glad that you are satisfied with the hotel as a whole. We will continue to work hard to improve the quality of the hotel's services with better services. I sincerely hope that you will be satisfied every time you stay. Warmly welcome you to come again! General Manager: Xue_Lucy
Raeraerae
Superior Room (2 Beds)(Smart Guest Control + Mobile Screen Projection)
Stayed in Jan 2025
Family
12 review
10.0/10
Outstanding
Posted on Feb 5, 2025
The room was great, clean, big and beautiful, the overall service was great
The breakfast was good overall, with many options. The waiter was very considerate and helped to pack the boxes for the children to eat. I will stay at this hotel in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Orange Crystal Shanghai Anting Hotel as your resting place during your journey. Thank you very much for your stay and comments! I am glad that you are satisfied with the hotel as a whole. We will continue to work hard to improve the quality of the hotel's services with better services. I sincerely hope that you will be satisfied every time you stay. Warmly welcome you to come again! General Manager: Xue_Lucy
Guest User
Superior Queen Room (Smart Guest Control + Mobile Screen Projection)
Stayed in Jan 2025
Family
4 review
10.0/10
Outstanding
Posted on Feb 2, 2025
I, who never like to write reviews, especially want to comment on your hotel because their service is very thoughtful. Starting from the hotel, the person who checked in at the front desk was very enthusiastic. He arranged the room according to the child's preferences and sent him to the elevator. On the way to the room, I saw the aunt who cleaned the room and greeted them warmly. The next day at breakfast, the restaurant staff greeted me warmly. The child wanted to go to the bathroom, and a person in a black uniform took him there. During the meal, the child wanted to eat fruit, but couldn't reach it, so the service staff helped him get it. When we finished the meal and left, we needed hot water, and the service person also patiently provided it. After the meal, we packed up and prepared to check out. When we came to the front desk, it was still the waiter in black uniform. Seeing that the child wanted to eat candy, he took milk candy specially and reminded him to eat less and not eat it all at once, otherwise his teeth would hurt. Finally, he gave him a small gift. The whole process made me feel like going home. I have stayed in five-star hotels many times before. To be honest, the price is much more expensive than here, but the enthusiasm and sincerity of the service are far behind!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Crystal Shanghai Anting Hotel! Thank you very much for writing such a detailed online review for Crystal in your busy schedule! Thank you for your feedback. Such a stay experience is the pride of all of us. I hope that your fate with Crystal has just begun, and our story will continue to be harmonious and beautiful. I hope that when we meet again, you will like us more and more. Sincerely invite you to come again! I wish you a smooth work and a happy life! General Manager: Xue_Lucy
Jinlingxianshengyiluxiangqian
Superior Queen Room (Smart Guest Control + Mobile Screen Projection)
Stayed in Dec 2024
Business travellers
38 review
9.0/10
Great
Posted on Jan 8, 2025
Facilities, hygiene, and service: These three points are all OK and meet the standards of Orange Hotel!
Environment: The overall environment of the hotel is good, but there is a light rail 200 meters outside... It runs until late at night! Although the windows are double-layered, there is still a rumbling vibration sound!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Orange Crystal Shanghai Anting Hotel. Thank you for choosing Orange Crystal Shanghai Anting Hotel as your resting place during your journey. Your comments show your support and suggestions for the hotel. The soundproof glass in the rooms facing south of the hotel has been installed, and the hotel will continue to improve its service equipment. We always strive to create a perfect stay experience for our guests. During your stay, if you have any questions about room noise, location, change or any other issues, you can use the room phone to dial O to contact the front desk, and we will serve you wholeheartedly. We sincerely look forward to your visit again and see you next time! General Manager: Xue_Lucy