Anonymous User
October 2, 2022
1. You can't drive in, you need a hotel car to pick up, there is no obvious sign at the connection point, and it took 10 minutes to find it.
2. I finally found the connection point. I waited for a whole hour with my child, and it was standing without a stool. I called the front desk 22 times but didn't answer. The reason is that there are 100 rooms and only 1 shuttle bus, which can only take 6-8 people at a time.
3. The shuttle bus is not picking up people at the connecting point. After making more than 10 complaint calls, it is still empty and passing by the connecting point without stopping. I don’t know what it is doing.
4. After picking up the car, ask the driver, why do you stop at the empty connection point! The answer is that tourists are walking around, and they all contact me to go to various places to pick them up! Or I just wave to stop! So what is the point of connection? Why didn't the front desk say stop when you waved? Let me spend 10 minutes to find the connection point! Then I deserve to wait an hour at the connection point?
5. Ask the driver, I waited for 1 hour, the front desk said that they will contact you to pick us up as soon as possible. The driver replied, I don't have a phone and can't receive any news! So, how do you know that other people are out of order and can't find the news of the guests at the connection point? And in such a hard-to-find parking lot!
6. The front desk gave a compensation coupon for afternoon tea. I didn't ask for it. It was 3:20 after check-in. The child needs to sleep. Who will eat your afternoon tea! Playing by the rules is more useful than compensating after the fact! If there is only one connection point, you should pick up people at the connection point!
Figure 22 calls, wait 1 hour to prove! The broken phone still couldn't get through, so I asked the front desk and said they were all looking for the connection point!
Looking for a connection point? Do you want to wait an hour too? It's a mystery!
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