Somerset Heping Shenyang Service Apartment

I previously stayed at Somerset Dalian Development Zone and had a fantastic experience. It's quite rare to find a serviced apartment hotel in a provincial capital, especially one with a two-bedroom suite over 100 square meters, near a bustling commercial area and right next to a high-speed train station. This unit boasts two bedrooms, two living rooms, two bathrooms, a laundry room, and an open-plan kitchen (fully equipped with bedding and tableware). The two bedrooms are also spaced apart, providing independent and undisturbed resting spaces for two generations, while still feeling like home. The hotel offers a private cinema, a kids' club, a gym, a billiards room, a golf simulator, a relaxation terrace, meeting rooms, a spa, and more. What's particularly thoughtful and convenient is the extended self-service breakfast hours, catering to different breakfast schedules. You can rest, work, and entertain without leaving the hotel. The location is right next to a busy commercial hub. The service, from the restaurant to the guest rooms and front desk, is impeccable – warm and attentive. This will definitely be my go-to hotel next time I visit Shenyang. Just a few minor suggestions: The navigation location isn't very accurate. The hotel entrance isn't very noticeable. The interior design of the terrace is great, but the external view is a bit contrasting and the air quality isn't the best. I hope these can be improved to make the experience even better.

Great location with plenty of restaurants nearby. The service was excellent; they even helped me receive a package and had a robot deliver meals. I highly recommend it for families with elderly members or children. The two-bedroom or three-bedroom options allow everyone to have their own space without disturbing each other.

The facilities are a bit dated, but the location is excellent and the service is good.

Facilities: Providing a baby cot was a very nice touch. Hygiene: The room had two bedrooms and two bathrooms. Environment: The location is very bustling. Service: The service attitude was thoughtful. However, there were some minor downsides: there's no private parking, and the daily parking fee cap of 40 (presumably CNY) is a bit expensive.

Every time I visit, I'm always impressed by all the staff here – from the front desk and management to the back-office team, and even the cleaning aunties are incredibly nice and friendly. The value for money is outstanding, and it's super convenient for shopping and doctor's appointments – a one-stop shop. Honestly, every time I come, I already want to plan my next stay here. There are quite a few hotels around, but this is always my top choice; I absolutely love it! Plus, I heard it's pet-friendly! Next time I'm on a road trip with my dog, this will definitely be my go-to choice. The delivery robot for takeout is also really convenient; it doesn't bother the staff, which is great for introverts like me!

Every year when I come back to Shenyang, I always book this hotel without a doubt. Each time, I choose a three-bedroom apartment, which is convenient for my husband and me, and our son and daughter to have their own space. Most of the time, I book through the official website and with Ms. Liu from sales, though occasionally I've booked on Ctrip. Regardless of the platform, I always receive excellent service. This time, I arrived at the hotel close to 11 PM. It was comforting to see the familiar smiling face of the front desk staff. After recognizing my member status, she even upgraded my room to an executive suite. There have been several times I considered booking hotels on Youth Street, but while they may seem luxurious, they're not as practical for a family like ours staying for a few days, especially with all the laundry. At Ascott Shenyang, I can wash and dry clothes every day, and the kitchen is very convenient with a refrigerator to store groceries. When I've stayed for longer periods, I've even ordered delivery from Sam's Club and cooked my own meals. I've even spent Chinese New Year here and cooked our reunion dinner myself. If I had to point out a drawback, I'd say some of the facilities could use an upgrade. For example, the speakers next to the TV are still from the DVD era; they could easily be replaced with modern, affordable, and functional Bluetooth speakers. The hotel kitchen is fully equipped with tableware and cookware, and there's a Xin Tiandi supermarket nearby to buy seasonings, plus a convenient Lawson downstairs. The only sad thing is the decline of Taiyuan Street; it was so bustling when I first came to Shenyang over 20 years ago, but now many shops have closed. While the breakfast selection isn't huge, it's sufficient, offering both Chinese and Western options. The staff in the breakfast area are all very warm and polite. Parking downstairs costs 40 yuan per day. What's more convenient now is that after registering your license plate when checking in, you don't need parking vouchers every time you leave. You just settle the total parking fee when you check out. I'm always grateful for an incident during Christmas two years ago. I fell ill when I was alone in the room, and struggled to order medicine for delivery. It was the gentleman downstairs who brought it up to me, and I started to feel better after taking it. By the time my husband and child returned, I was already much improved. I've seen him still working near the front desk during my current stay. I'll be back this summer for another long stay. See you again, Ascott, in the summer!