ECHARM Hotel (Shenzhen International Convention and Exhibition Center Jingji Baina Branch)

ECHARM Hotel (Shenzhen International Convention and Exhibition Center Jingji Baina Branch) Reviews

ECHARM Hotel (Shenzhen International Convention and Exhibition Center Jingji Baina Branch)

Building 2, No. 2004 West Ring Road, Shajing, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
ECHARM Hotel (Shenzhen International Convention and Exhibition Center Jingji Baina Branch)
ECHARM Hotel (Shenzhen International Convention and Exhibition Center Jingji Baina Branch)ECHARM Hotel (Shenzhen International Convention and Exhibition Center Jingji Baina Branch)ECHARM Hotel (Shenzhen International Convention and Exhibition Center Jingji Baina Branch)
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Guest Reviews of ECHARM Hotel (Shenzhen International Convention and Exhibition Center Jingji Baina Branch)

9.4/10
Outstanding
540 review
Verified reviews
Location9.3
Amenities9.3
Service9.5
Cleanliness9.3
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All reviews(540)
Positive reviews(532)
Reviews with photos/video(77)
Classy environment(31)
Delicious breakfast(25)
Great value for money(22)
Convenient parking(22)
Friendly front desk staff(22)
Easy to get around(20)
Perfect for business trips(12)
Awesome gym(6)
Negative reviews(8)
Guest User
Superior Elegant Room (2 Beds)
Stayed in Jan 2024
Family
21 review
8.0/10
Very Good
Posted on Feb 14, 2024
the room is very clean and no smell. the location is good and just the walk distance to the big shopping mall.
Response from Property: 3尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準 期待下一次的出行,我們能為您創造更加完美服務。
M636134****
Tatami Double Room
Stayed in Dec 2024
Business traveller
2 review
10/10
Outstanding
Posted on Jan 20, 2025
The store environment is good, there is breakfast, there are robots, and the hygiene is OK
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. No matter how the world changes, the warmth in memory remains unchanged. I hope Yishang Hotel will be the eternal warmth in your memory! Welcome back often! Wish you: be well!
Anonymous User
Superior Cozy Room (Double Bed)
Stayed in Nov 2024
Other
1 review
10/10
Outstanding
Posted on Dec 26, 2024
The hotel environment is clean and sanitary. Overall it is very good. The lady at the front desk is also very nice and patiently answers questions. Very good 👍🏻.
Original textTranslated by Google
Response from Property: Dear guest, Thank you for staying at Yishang Hotel. We are very glad to see your positive comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Kingkey Plaza and Xinsha Rainbow Shopping Center, providing everything you need for dining, drinking, entertainment and cinemas. At the same time, the restaurant on the first floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time.
Anonymous User
Superior Elegant Room (2 Beds)
Stayed in Nov 2024
Business traveller
3 review
10/10
Outstanding
Posted on Dec 27, 2024
The room is clean and hygienic. There is free parking. You can also store your belongings when you check out. The service is good.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our bounden duty to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Hulaladexiaopangge
Tatami Double Room
Stayed in Nov 2024
Business traveller
5 review
10/10
Outstanding
Posted on Dec 14, 2024
It is very convenient to have robots delivering items, and the room is clean
Original textTranslated by Google
Response from Property: Dear guest, Thank you for staying at Yishang Hotel. We are very glad to see your positive comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Kingkey Plaza and Xinsha Rainbow Shopping Center, providing everything you need for dining, drinking, entertainment and cinemas. At the same time, the restaurant on the first floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time.
298602****
Superior Cozy Room (Double Bed)
Stayed in Oct 2024
Family
1 review
10/10
Outstanding
Posted on Nov 19, 2024
Very good, I've stayed here several times
Original textTranslated by Google
Response from Property: Dear Guests: Hello: I am very happy that so many people have left a deep impression on you, and I hope this beautiful city and enthusiasm will go well.
Anonymous User
Dk
Stayed in Aug 2023
Business traveller
33 review
10/10
Outstanding
Posted on Sep 26, 2023
It's very convenient to stay during a business trip and the location is easy to find. It's also easy to find near the restaurant. Facilities: The sheets are clean and it is convenient to have a small desk for working. Cleanliness: Cleaning inside and out is good Service: The lady at the front desk is very nice and has a nice voice!
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Yishang Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! I wish: Good luck with your work and a good mood every day O(∩_∩)O~
M303299****
Superior Cozy Room (Double Bed)
Stayed in Oct 2024
Other
1 review
10/10
Outstanding
Posted on Nov 20, 2024
Nice hotel with breakfast and machines
Original textTranslated by Google
Response from Property: Hello! Thank you for your 5-point praise! Beautiful time, I met you unexpectedly at Yishang Hotel. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you: be well!
M526335****
Dk
Stayed in Jan 2024
Business traveller
11 review
5.0/10
Posted on Mar 1, 2024
The floor is sticky, there are mosquitoes, there is a smell of smoke, there is no wardrobe to hang coats, and there is no dressing mirror to hang clothes on the mirror.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review. I am really sorry that I could not satisfy you. The hotel provides non-smoking rooms, and some rooms are equipped with electric mosquito repellent. If you encounter any hotel-related problems during your stay, you can call the front desk, and we will help you solve it in time. I hope you can stay again and have a satisfactory stay experience.
M668132****
Superior Cozy Room (Double Bed)
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 26, 2024
Clean and comfortable living
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Anonymous User
Superior Cozy Room (Double Bed)
Stayed in Dec 2023
Other
83 review
2.0/10
Posted on Jan 18, 2024
It's not that I want to give a bad review, it's just that I think it's too much. The hotel can actually take a look at the chat history between me and him. How many times have others said the same thing? But look at how many times I have given you feedback on the problem, again and again. On the first day, what I told you was that the hygiene was not done well and there was hair, and there was no shampoo, and I didn’t even look at it. This problem has already been explained. You were very perfunctory in cleaning. At least the previous guest left, and they didn’t even look at it. Are there any shampoos? Then what? I went out the next day, but you guys managed to get out. I opened the window, but you didn't close it for me. I was really drunk. You also know that your room is not ventilated at all. How could I leave the window open at night? Forget it, this problem is nothing. I showed you the black lump as big as a towel in the back, and I even told you about it. As a result, the next day someone changed the towel to a bigger black one. Your waiter came over to take a look, but he didn't see it yet. I was really drunk, it was so obvious. Later I pointed it out to him and he saw it. Then there is the garbage under the sink that was actually there a few days ago. But I didn't say anything. Then yesterday I really couldn't help but tell you, haven't you seen it after you have been cleaning for several days? I'm really going too far when I say I want feedback. And I’ve given you the two good reviews I promised you. I didn't mean to say anything. What's more, I don't ask you to clean the house every day. I think it's really too perfunctory and excessive. I didn't even mention the ones on the ground. Take a look for yourself and see for yourself that there are melon seed shells and other things on the ground, but they haven't been cleaned. It's really perfunctory, the front desk service is really good. One thing to say. Moreover, I have told you the problem so many times and I have not heard a single apology. I think it is a bit excessive. You said you gave me a breakfast coupon, but I haven't eaten there, so I don't think I'm taking advantage of you. And the last time I booked with Ctrip, there was breakfast. I told you there was breakfast and you said that was fine. I'm not confident about what I said. It seems like I'm asking you for breakfast, because my order that day did include breakfast, but I actually woke up that morning, but I didn't eat it, and I didn't tell you about their tea bags. They didn't let me go, and I didn't bother to say it. I was really tired. Because you are doing the hygiene, it seems like I am doing the hygiene. You asked me to tell you everything, but I really accepted it, and you didn’t even give me a salary.
Original textTranslated by Google
Response from Property: To reply to your points: 1/The hair in the room happened after you checked in. You threw your hair under the sink. I don’t know why. You were there when the waiter was cleaning. And still kept staring at the waiter. (After reporting the hygiene issues, the waiter went to check the hygiene under the sink every day, and there was hair and garbage every day) 2/Towel issue, generally if there are hairs on the towels, the hotel will admit its negligence, but after you report it, it will be given to you Every towel and bath towel is required to be inspected by the supervisor before being sent. There are still hygiene issues as you said. 3/Problem with shower gel, we will start to replenish it when we use less than one-third. The packaging of tissue paper/roll paper/toothbrush/tea bags, etc. is not visible when replenishing it every day. It is obvious that you have packed it away, so you need to directly Just say it, you don’t need to bother to talk about the damage you have done to the hotel 1/Fill the towels and bath towels with water and use them as mops 2/Crush the instant noodles and sprinkle them on the bed, ask the service to clean them 3/Before leaving the hotel on the last day of your stay, Fill the quilts/sheets/mattresses with water and sprinkle chili oil on the bed so that the room cannot be used normally. We really can't understand what you did. You didn't pay a deposit for the room, and we didn't ask you to compensate for the damage. There are videos/pictures of all the above destruction. It's really infuriating to get a negative review when leaving the store. Blindly compromising has resulted in such a result. I also believe that this is not the first time you have done this kind of thing, because after communicating with colleagues around you, I found that you are "famous far and wide." Finally, I hope you can take care of yourself, and hope that your life will not be as messy as the room you live in.
M526125****
Superior Cozy Room (Double Bed)
Stayed in Jun 2023
Business traveller
1 review
10/10
Outstanding
Posted on Jul 7, 2023
The price is cheap and there is a super large parking lot, which should be common. It is good news for female drivers, because for Shenzhen, many hotel parking lots do not have them, and they are small and broken. The facilities equipped at this price are close to perfect. ! Xiaokui has good service
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Yishang Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! I wish: Good luck with your work and a good mood every day O(∩_∩)O~
M862849****
Tatami Double Room
Stayed in Nov 2024
Business traveller
1 review
10/10
Outstanding
Posted on Dec 14, 2024
Good location, free parking
Original textTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for our hotel. Your satisfaction with the hotel's facilities and services is the driving force behind the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. At your service
M263527****
Superior Cozy Room (Double Bed)
Stayed in Nov 2024
Business traveller
1 review
10/10
Outstanding
Posted on Dec 22, 2024
Clean, sanitary and tidy
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Yishang Hotel! Thank you for your praise and strong recommendation! Yishang Hotel has convenient transportation, 800M away from the large shopping mall Xinsha Tianhong and 1000M away from Jingji Baina Shopping Mall, which can be reached in 10 minutes on foot. It is 4 kilometers away from Shenzhen International Convention and Exhibition Center and can be reached in 15 minutes by car. Looking forward to our next meeting.
M352803****
Superior Cozy Room (Double Bed)
Stayed in Apr 2023
Family
1 review
10/10
Outstanding
Posted on May 29, 2023
The service is very good and I am quite satisfied with it in every aspect. It is very convenient for business trips. I will choose this place for my next family trip.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory, and the warmth in memory remains unchanged despite the vicissitudes of life. I hope Yishang Hotel will be warm in your memory forever! Welcome back often! Wish you: Be well!