Kyriad Hotel (Shenzhen Bay Port Branch)

Kyriad Hotel (Shenzhen Bay Port Branch) Reviews

Kyriad Hotel (Shenzhen Bay Port Branch)

1019 Houhai Avenue, Shenzhen, ChinaView Hotel Details
Kyriad Hotel (Shenzhen Bay Port Branch)
Kyriad Hotel (Shenzhen Bay Port Branch)Kyriad Hotel (Shenzhen Bay Port Branch)Kyriad Hotel (Shenzhen Bay Port Branch)
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Kyriad Hotel (Shenzhen Bay Port Branch) Guest Reviews

4.6/5
Great
732 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(732)
Positive reviews(714)
Reviews with photos/video(135)
Friendly front desk staff(79)
Classy environment(71)
Awesome amenities(48)
Easy to get around(33)
Tasty food(18)
Perfect for business trips(16)
Close to metro(11)
Clean bedding(4)
Negative reviews(18)
Guest User
Double Room
Stayed in 2024年3月
Family
20 review
3.0/5
Posted on 2024年3月24日
Room is tidy, but Staffs are helpful. The price and room facility is not price performance.
Francis Yeung
Stayed in 2023年12月
Family
6 review
3.0/5
Posted on 2023年12月23日
The room is quite smelly, probably cause someone smoke in there. Staff is quite helpful though.
veyis
Stayed in 2023年11月
Business travellers
1 review
5.0/5
Outstanding
Posted on 2023年11月25日
Very good hotel. The front desk is very helpful for everything. Very comfortable and reasonable price. Thank you!!
Guest User
Stayed in 2023年11月
Couples
3 review
4.0/5
Very Good
Posted on 2023年11月5日
Basic hotel but very affordable and worth the price. Clean and friendly staff. 小王 at the front desk was very helpful.
Guest User
Queen Room
Stayed in 2023年7月
Other
1 review
5.0/5
Outstanding
Posted on 2023年8月6日
nice!!
Anonymous User
Queen Room
Stayed in 2024年5月
Business travellers
1 review
5.0/5
Outstanding
Posted on 2024年5月8日
The room is clean and tidy, fully equipped, the front desk service is good, very satisfactory stay, the first choice for travel and business trips!
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello! We are honored that you chose to stay at the Kyriad Hotel (Shenzhen Bay Port) and share your wonderful vacation with us! You brought us such a subtle review, and also brought great accommodation and travel suggestions to other guests who are about to stay. In Kyriad, you can be intoxicated by the tranquility and comfort brought by low-key and luxury, and experience the sunshine, joy and freehand life. Sincerely look forward to your staying at the hotel again and sharing more happy times with us, thank you!
Guest User
Stayed in 2024年5月
Business travellers
4 review
4.5/5
Great
Posted on 2024年5月10日
The sanitation is OK, but the area is too small. I had to go to the front desk to get the breakfast coupon on the second day of my two-day stay. I suggest that the waiter clean the room and put it directly on the table in the room. The floor of the bathroom doesn't look that clean. I don't like the TV that is turned on as soon as you enter the door. It is worth praising that the service attitude of the front desk and the waiter is very good. The restaurant is not so good. Overall, it feels good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. It was just a little bit away from full marks. If there are any shortcomings of the hotel, please let us know. We attach great importance to your voice and will work together to solve the problems and improve our service quality. We look forward to your visit again and wish you a happy life!
Guest User
Sunshine Room (Double bed)
Stayed in 2024年5月
Other
1 review
5.0/5
Outstanding
Posted on 2024年5月3日
Very good, the room is clean, dry, and quiet. It is also very close to Shekou Snack Street and very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your review. We are glad that Kyriad Hotel (Shenzhen Bay Port) can bring warmth and convenience to you and your family. We hope that we can become your second "home" during your journey. We will have our enthusiasm and thoughtfulness to give you comfort and ease. We wish you a happy family and a smooth work.
Guest User
Queen Room
Stayed in 2024年4月
Business travellers
7 review
4.7/5
Amazing
Posted on 2024年5月1日
Facilities: Newly renovated, simple and bright, high comfort. Hygiene: Good, helped me clean the room every day. Environment: It is convenient to take a taxi at the hotel entrance, and the nearest subway entrance "Dongjiaotou Exit D" needs to walk for about 15 minutes. You can go to Shekou Old Street or the village near the subway entrance for food, and there are many snacks and food choices. Service: Several staff members at the front desk are very nice, especially Xiao Shuo. After I stayed for one night at 320, I felt a little uncomfortable and wanted to change rooms. She was very considerate to help me arrange a room with more comfortable lighting and ventilation. I instantly felt that this journey was really wonderful! Thank you!
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Guest User
Stayed in 2024年4月
Business travellers
3 review
5.0/5
Outstanding
Posted on 2024年4月20日
The location is easy to find and parking is convenient. I stay here every time I go on a business trip. Breakfast is also provided. The room is also clean and hygienic.
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello! We are honored that you chose to stay at the Kyriad Hotel (Shenzhen Bay Port) and share your wonderful vacation with us! You brought us such a subtle review, and also brought great accommodation and travel suggestions to other guests who are about to stay. In Kyriad, you can be intoxicated by the tranquility and comfort brought by low-key and luxury, and experience the sunshine, joy and freehand life. Sincerely look forward to your staying at the hotel again and sharing more happy times with us, thank you!
Anonymous User
Stayed in 2024年4月
Friends
2 review
5.0/5
Outstanding
Posted on 2024年4月17日
The hotel is clean, tidy and quiet. It is very close to Shekou Old Street, where there are popular check-in spots such as Baicaotang Herbal Tea Shop and Jiahua Snacks. There is also a prosperous restaurant nearby. It is within walking distance and you can walk there. It is accessible by Metro Line 2 and Line 8, with convenient transportation, superior location and high cost performance
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello! We are honored that you chose to stay at the Kyriad Hotel (Shenzhen Bay Port) and share your wonderful vacation with us! You brought us such a subtle review, and also brought great accommodation and travel suggestions to other guests who are about to stay. In Kyriad, you can be intoxicated by the tranquility and comfort brought by low-key and luxury, and experience the sunshine, joy and freehand life. Sincerely look forward to your staying at the hotel again and sharing more happy times with us, thank you!
Tianyiyyyy
Stayed in 2024年4月
Friends
3 review
5.0/5
Outstanding
Posted on 2024年4月17日
The room is very clean and the soundproofing is good. The subway station is also very close and very convenient for travel
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Double Room
Stayed in 2024年4月
Friends
3 review
5.0/5
Outstanding
Posted on 2024年4月16日
The newly opened hotel is located in Nanshan District. It has a good environment, complete bedding and facilities, good hygiene, and a quiet room. It is a very cost-effective hotel. Both the service attitude and facilities are very good. The transportation is convenient, close to Shenzhen Bay, and it is very convenient to play around.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to review the Kyriad Hotel (Shenzhen Bay Port). The hotel is very convenient for dining, shopping and entertainment. There are various late-night snacks next to it. The hotel has free parking, self-service laundry, etc. The guest rooms are equipped with intelligent voice systems to bring warmth and convenience to you and your family. Thank you again for your love for the Kyriad Hotel. We look forward to your visit again with your family. I wish you a happy family and a smooth work!
Guest User
Queen Room
Stayed in 2024年3月
Business travellers
24 review
1.0/5
Posted on 2024年3月28日
Don't stay in this hotel! Sound insulation is very poor! The air conditioner's outdoor unit roars! It's so noisy that you won't be able to sleep all night. What's even more unfortunate is that some girls in the room opposite were still chatting loudly at one or two in the morning. I called the front desk and called for 20 minutes. No one answered the phone at the front desk, and no one answered when I called the hotel number on my mobile phone! Finally, I contacted the front desk through Ctrip. The front desk reminded the room opposite but it didn't work, and they continued to chat. I asked to cancel the order and change the hotel, but the hotel firmly refused. In the end, Ctrip gave me a full refund subsidy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your visit. We are sorry that we did not bring you a good stay experience. Since the night shift at the front desk was on duty and we were dealing with other things on the floor, we could not answer your call on time. Regarding the sound insulation problem you mentioned in the room, it was caused by the quarrel of the guests next door. We also persuaded them in time and arranged a room on another floor for you. We will continue to strengthen our staff's customer service capabilities, serve you wholeheartedly, and ensure your satisfaction. We sincerely apologize to you again and wish you a happy life, a smooth work, and a happy family!
Guest User
Stayed in 2024年2月
Business travellers
3 review
5.0/5
Outstanding
Posted on 2024年3月2日
Facilities: All facilities are available Hygiene: clean and tidy Environment: It’s very convenient and there are a lot of delicious food around. It’s also very quiet and not noisy at night.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!