Marriott Executive Apartment Shenzhen North Station (Huilon Center) Reviews

Response from Property: First of all, I would like to sincerely thank you for giving our apartment a five-star rating! This high praise means a lot to us. We know that choosing an apartment as a place to live is a pursuit of quality of life. Whether you live in a cozy studio or a spacious multi-bedroom apartment, we are committed to creating a comfortable and secure home away from home for you. Your satisfaction is the best affirmation of our team's efforts. From the careful design and decoration of the apartment to the daily maintenance and management, we have devoted a lot of effort. Every cleaning and every facility maintenance is to make your living experience more perfect. We will continue to maintain and carry forward the advantages you mentioned in your evaluation. At the same time, we will continue to listen to the voices of you and other tenants, actively improve the shortcomings and improve the quality of service. We hope to provide personalized services for each tenant to meet everyone's different needs and expectations. In the days to come, we will continue to work hard to add more intimate services and facilities, and hold various interesting activities to make the apartment not only a place to live, but also a warm home. Thank you again for your trust and support, and hope that you will continue to enjoy a good life in our apartment. If you have any new suggestions or needs, please feel free to contact us and we will serve you wholeheartedly. Wish you all the best and happiness.

Response from Property: Dear guest, it is a great honor to receive you and serve you. Seeing your review, the butler feels very sad and helpless: there is a clear indication on the website that it is a 'non Marriott hotel' and we have never advertised it as a hotel under this brand! Our name is' Shenzhen North Station Marriott Business Apartment ', which is naturally located in an apartment building. We understand that you are not familiar with the route when you first move in here, and we are happy to provide assistance. However, we regret that we were unable to receive your call, and even we were unable to contact you because the number you reserved is not from mainland China. We have also entrusted Ctrip to help us contact you! The name used in our apartment has been approved by the platform and is reasonable and legal. When you see the price, you should know that we have nothing to do with the five-star rating. However, our room area and supporting facilities are unmatched by many star rated hotels. Regarding the room hygiene issue you raised, we will strengthen supervision and rectification to ensure that every guest has a comfortable and warm resting place. If you are not satisfied with the reserved room, you can contact us when checking in. We are dedicated to serving you and can help you change rooms, upgrade room types, cancel orders for free, etc. Finally, I wish you a pleasant journey and all the best!

Response from Property: 尊敬的顧客，感謝您在眾多選擇中，將您的休憩時光託付給了我們公寓 路上風景無數，美好的回憶從小萬家開始，時光正好，秋風不燥，感恩與您的相遇，小萬猜您這次深圳之旅也許時間倉促，很高興小萬能為親帶去如此美好回憶，小萬期待與您的再次相遇

Response from Property: 尊敬的客人 您好！非常感謝您選擇入住我們酒店，並抽出寶貴時間反饋您的入住體驗。對於衞生未能達到您的期望，我們深表歉意。這是我們仍需努力的方向。您的意見已同步至團隊，我們將從服務細節、設施體驗等方面優化，期待未來能為您創造更難忘的入住回憶。對於您在評價中提到的優點，我們會繼續保持和發揚。 同時，我們也會不斷傾聽您和其他租客的聲音，積極改進不足，提升服務質量。 我們希望能夠為每一位租客提供個性化的服務，滿足大家不同的需求和期望。 在未來的日子裏，我們會不斷努力，增添更多的貼心服務和設施，舉辦各類有趣的活動，讓公寓不僅僅是一個居住的地方，更是一個充滿温暖的家 再次感謝您的信任和支持，希望您在我們的公寓中繼續享受美好的生活。 如果您有任何新的建議或需求，隨時與我們聯繫，我們會竭誠為您服務。 祝您一切順利，幸福安康

Response from Property: Dear guest, first of all, thank you very much for staying in our apartment. Our display name on the Ctrip website is "Marriott Business Apartment". The room type pictures are consistent with the actual room arranged for you. Our LOFT layout is clearly marked on the website. You said there is no Marriott mark. Our website has written that we are an apartment-style hotel. If you can't find it, you can contact us by phone at any time. The front desk is online 24 hours a day and can give you directions at any time. We sincerely apologize for not meeting your expectations and wish you a pleasant journey!

Response from Property: Dear customer, thank you for entrusting your rest time to our apartment among many choices. There are countless scenery on the road, and the beautiful memories start from Xiao Wan's home. The time is right, the autumn wind is not dry, and I am grateful for meeting you. Xiao Wan guessed that your trip to Shenzhen may be in a hurry. I am very happy that Xiao Wan can bring you such beautiful memories. Xiao Wan looks forward to meeting you again

Response from Property: 尊敬的顧客，感謝您在眾多選擇中，將您的休憩時光託付給了我們公寓 路上風景無數，美好的回憶從小萬家開始，時光正好，秋風不燥，感恩與您的相遇，小萬猜您這次深圳之旅也許時間倉促，很高興小萬能為親帶去如此美好回憶，小萬期待與您的再次相遇

Response from Property: 尊敬的客人，感謝您選擇萬豪商務公寓入住，得知您對於咱們客服的服務非常滿意，我們甚感榮幸！更加遺憾的是由於房間內部的一些問題，沒能讓您滿意而歸，這是我們工作上的失誤，我們會立即做出整改，提高房間的衞生標準，嚴格要求客房阿姨按照規定打掃。這次不完美之處希望您下次還能歸來，給我們一個繼續為您服務的機會呀~最後預祝您聖誕 、新年快樂哦！

Response from Property: 親愛的客人，首先非常感謝您在我們公寓入住。我們在攜程網站上的顯示名稱是“萬豪商務公寓”，房間類型圖片與實際為您安排的房間一致，我們的LOFT佈局在網站上明確標出，網站上沒有提到我們提供餐具和廚具。因此，您因為這些原因給我們三個點的評價是非常不公平的！！但如果您對公寓不滿意，我們希望在您入住期間聽到您的反饋，而不是在您退房一個月後，因為我們無法為您提供任何更多服務來讓您滿意。我們這裏不強制消費，您完全可以取消訂單並獲得全額退款！對於未能滿足您的期望，我們深表歉意，祝您旅途愉快！

Response from Property: 尊敬的顧客，感謝您在眾多選擇中，將您的休憩時光託付給了我們公寓 路上風景無數，美好的回憶從小萬家開始，時光正好，秋風不燥，感恩與您的相遇，小萬猜您這次深圳之旅也許時間倉促，很高興小萬能為親帶去如此美好回憶，小萬期待與您的再次相遇

Response from Property: 尊敬的賓客，您好！感謝您選擇入住萬豪公寓。咱們家公寓是離深圳北站最近的，價格也是非常優惠，相信這也是您選擇我們的原因之一。由於深圳北站建造的特殊性，是在商場的上面，您不管去哪一家酒店或者公寓，都需要先下到一樓，才能到平面進行導航或者打車，我們公寓離深圳北站高鐵站 地鐵站4/5/6號線 直線距離僅100米，步行約5分鐘。我們非常理解您第一次來這裏找不到的心情，您可以通過網站聯繫我們，我們會為您提供最詳細的路線，方便您的出行。最後再次感謝您的入住，祝您生活愉快，一切順利！

Response from Property: 首先，衷心地感謝您給予我們公寓的五星好評！ 這一份高度讚譽對我們而言，意義非凡。 我們深知，選擇一處公寓作為居住之所，是對生活品質的一種追求。 無論您入住的是温馨的單間公寓，還是寬敞的多居室公寓，我們都致力於為您營造一個舒適、安心的家外之家。 您的滿意是對我們團隊努力的最好肯定。 從公寓的精心設計與裝修，到日常的維護與管理，我們都傾注了大量的心血。 每一次的清潔打掃，每一次的設施維修，都是為了讓您的居住體驗更加完美。 對於您在評價中提到的優點，我們會繼續保持和發揚。 同時，我們也會不斷傾聽您和其他租客的聲音，積極改進不足，提升服務質量。 我們希望能夠為每一位租客提供個性化的服務，滿足大家不同的需求和期望。 在未來的日子裏，我們會不斷努力，增添更多的貼心服務和設施，舉辦各類有趣的活動，讓公寓不僅僅是一個居住的地方，更是一個充滿温暖的家 再次感謝您的信任和支持，希望您在我們的公寓中繼續享受美好的生活。 如果您有任何新的建議或需求，隨時與我們聯繫，我們會竭誠為您服務。 祝您一切順利，幸福安康

Response from Property: 首先，衷心地感謝您給予我們公寓的五星好評！ 這一份高度讚譽對我們而言，意義非凡。 我們深知，選擇一處公寓作為居住之所，是對生活品質的一種追求。 無論您入住的是温馨的單間公寓，還是寬敞的多居室公寓，我們都致力於為您營造一個舒適、安心的家外之家。 您的滿意是對我們團隊努力的最好肯定。 從公寓的精心設計與裝修，到日常的維護與管理，我們都傾注了大量的心血。 每一次的清潔打掃，每一次的設施維修，都是為了讓您的居住體驗更加完美。 對於您在評價中提到的優點，我們會繼續保持和發揚。 同時，我們也會不斷傾聽您和其他租客的聲音，積極改進不足，提升服務質量。 我們希望能夠為每一位租客提供個性化的服務，滿足大家不同的需求和期望。 在未來的日子裏，我們會不斷努力，增添更多的貼心服務和設施，舉辦各類有趣的活動，讓公寓不僅僅是一個居住的地方，更是一個充滿温暖的家 再次感謝您的信任和支持，希望您在我們的公寓中繼續享受美好的生活。 如果您有任何新的建議或需求，隨時與我們聯繫，我們會竭誠為您服務。 祝您一切順利，幸福安康

Response from Property: Dear customer, thank you for entrusting your rest time to our apartment among many choices. There are countless scenery on the road, and the beautiful memories start from Xiao Wan's home. The time is right, the autumn wind is not dry, and I am grateful for meeting you. Xiao Wan guessed that your trip to Shenzhen may be in a hurry. I am very happy that Xiao Wan can bring you such beautiful memories. Xiao Wan looks forward to meeting you again