Yuanfeng Hotel (Shenzhen East Railway Station Buji Subway Station) Guest Reviews
4.3/5
Very Good
128 review
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Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(128)
Positive reviews(108)
Reviews with photos/video(35)
Friendly front desk staff(13)
Easy to get around(12)
Classy environment(9)
Large rooms(8)
Convenient parking(5)
Great location(4)
Many dining options(3)
Stayed multiple times(1)
Negative reviews(20)
Guest User
Boutique Room - City-View (Double bed)
Stayed in Oct 2023
Other
2 review
1.7/5
Posted on Oct 15, 2023
1. The room is very old, the wallpaper is dusty when entering, the lights are dim, and the air conditioner is not very cold even when it is turned on to 16 degrees. The room door and toilet door are the same old mahogany door, which is very bulky.
2. There are unknown marks on the bed sheets, probably because they have not been washed.
3. The exhaust fan in the toilet is broken, and there is a strong smell of disinfectant. The door cannot be opened or closed, and the toilet is so small that two people cannot stand in front of the sink without closing the door.
4. The curtains and the window are not close to each other. There is a gap. This gap is close to the bed. The household with the light next to you can probably see what the bed is doing inside you through this gap.
5. The socket setting is unreasonable. Probably because this hotel is too old, there is only one socket installed by the bed, and there is only one dual-port socket. It is very inconvenient to charge two mobile phones.
The biggest bug is the curtain seam. I don’t understand why they cut corners since they already have curtains. When I stayed there for the first time, it was also a boutique double room. Although there was no window, the room was relatively new and the experience was okay. I went there expecting the quality the first time but was very disappointed this time and will not go again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Normally we charge a deposit, but occasionally some guests book a temporary stay that includes a deposit and do not charge it. When checking out the next day, the deposit will be refunded in the same way. Your valuable opinions are very important to us, we will inform the relevant departments to improve the quality. The room type you booked is a boutique one, which is a little bit outdated. Next time you stay, you can book a light luxury or elegant room. The room is more spacious and offers a new experience. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. . Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in Nov 2023
Friends
1 review
2.0/5
Posted on Nov 21, 2023
There was a strong sewage smell, and the right side of my brain hurt. I was afraid that I would be poisoned by the smell and wouldn't be able to wake up.
Original TextTranslated by Google
Response from Property: Hello dear guest: Thank you for staying at Yuanfeng Hotel; if you feel the smell is a bit strong, call the front desk and we will help you change rooms. We look forward to your next visit!
Guest User
Guestroom - City-View (Double bed)
Stayed in Oct 2023
Solo travellers
2 review
3.5/5
Posted on Oct 30, 2023
The staff's service attitude is good, but there is no refrigerator in the room. I don't understand why they need to charge a deposit.
Original TextTranslated by Google
Response from Property: Dear guest: The deposit will be refunded directly to you when you check out the next day. We look forward to visiting you again and wish you a happy trip!
大嶼山
Guestroom - City-View (2 beds)
Stayed in Oct 2023
Friends
95 review
5.0/5
Outstanding
Posted on Oct 27, 2023
I have stayed at Yuanfeng many times. It is because the stay is comfortable, the transportation is convenient, there are many restaurants nearby, and there are shops for shopping. It is a very lively place. I will continue to stay at this hotel frequently.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Business Suite - City-View
Stayed in Jun 2021
Friends
2 review
5.0/5
Outstanding
Posted on Jun 11, 2021
In Shenzhen, especially in places like Phuket, it is really difficult to find a hotel with parking spaces at the Xiangyuanfeng Hotel. First of all, the problem of safe parking is solved, avoiding the situation of being fined. Second, the front office service is quite enthusiastic. There are welcome candies and tea. Although the hotel is an old hotel, the decoration materials are very good, and the stay is for business. The suites are relatively large, with one bedroom and one living room. The style is also very clear, simple, and the style is more elegant. After staying for a while, I feel that the sanitary service is very good. The network is also ok. The surrounding food, drink and entertainment facilities are relatively complete, and it is worth recommending. Let me talk quietly: the coffee table looks a bit not high-end, but the material is quite good
Original TextTranslated by Google
Guest User
Business Suite - City-View
Stayed in Jun 2021
Friends
1 review
5.0/5
Outstanding
Posted on Jun 8, 2021
In fact, I live near here. A few friends came over the other day and looked for this Yuanfeng Hotel nearby, and then opened a room for entertainment. When you enter the floor, it feels bright. I don't know when it will be completely renovated, and there is a large parking lot downstairs, where you can eat, drink and play, and have complete facilities. It is worth staying, service and hygiene are very ok