Xing Hang Heng Yue Hotel (Shenzhen Airport Terminal T3) Reviews

Great price with room, included breakfast and transportation service. Good location, near the airport and great free service for pick up and drop off. Room is quite old, dirty and smelly!

Desk person’s attitude totally not service industry acceptable. From check in through check out and airport shuttle she was argumentative and restive to assisting. A shouting match between her and my son on more than one occasion was embarrassing and totally unprofessional. The one redeeming quality of the hotel was the free airport shuttle; so when that was not available on arrival( hotel requires 24 hours notice and arriving flights are not always on time) it left not much redemption. At check in we found no hand soap for washing hands. Open windows welcomed flying fiends. Tv internet was frozen the entire stay.

It's an convenient hotel to have a rest after a long flight. Staff is friendly and helpful. Breakfast is good to start off your busy day .

The only thing good about this hotel is the location being close to the airport and the fact that they offer a free shuttle service to the airport. The whole hotel is absolutely dirty. From the elevator to the hallways and to the room. Dirty, dirty, dirty. Not even worth the price!!! The room was stinking of smoke. The floors of the room was wet when I got there. The counter top was filthy. A cockroach ran out from under the kettle when I moved it. Unfortunately, they cater for adult entertainment more than providing a simple tea bag or coffee sachet. Literally won’t even cost more than 1 Yuan. I definitely will not be staying there again.

Hotel is cheap and near airport - dont expect much but for emergency it is convenient. If you need shuttle transport to and from airport need to email them and communicate in advance.

Unproperly cleaned room, feeling of stickyness on floor and everywhere when you enter. Bathroom stinks, terrible noise outside the corridor people banging their door late night, the air conditioning also noisy had to switch off the fan. There is a wear house just behind the hotel so he prepared to hear loud noise in morning.

The sanitary conditions are average. The bedding was replaced with disposable ones brought by the hotel. The shower leaked and the room was not soundproof. It is very close to the airport. The free airport shuttle service is good. It takes only 10 minutes to get to the airport. The price is less than 150, and it is cost-effective for just staying for a few hours.

I stay in this hotel every time I go on a business trip. To be honest, the price/performance ratio is pretty good. The airport drop-off was also very timely, but I had to wait for a long time when I was picked up at the airport. The hotel is average.

When I checked out, I took my room card to the front desk and said check out. The front desk person lowered her head and was playing with her mobile phone and didn't answer me. I thought she didn't hear her and said check out again, but she said loudly and in a bad tone, "Leave it alone." Leave it!"! , without raising his head. It's okay, I tolerate it. After breakfast, we were waiting for the bus. My parents were looking for the toilet. I asked the front desk if there was a toilet. She waved in a nonchalant manner and said over there. She put her hand down before I could see it clearly. I asked again, "Which way?", and she finally raised her head, stared at me and said, "Over there! I told you that way!", with an extremely bad attitude. I replied. Can I know your name? She stared at me and said what do you want to do? I said you can write it down when you comment. She yelled directly, "I have no name! No name! No no! What's wrong with you? Didn't I tell you that the toilet is there? You don't have any feet and can't walk on your own? You still want me to carry you there, right?" !!" My parents looked at me in shock. I didn't want them to worry, so I walked towards my parents silently. She was still mumbling curse words at me in dialect from behind. I would like to ask everyone, this hotel that can receive foreign guests represents the image of China to the front desk of foreigners. Is this attitude serious?

The room is on the 4th to 6th floors. It's not high, but it's very clean. The bed is comfortable for sleeping and has complete facilities. There are many restaurants downstairs. The key is that the price is cheap. There is also an airport pick-up and drop-off service. I like it!

For a hotel that costs more than 150 yuan, it has breakfast, which is not bad. There is also a car to take you to the airport. In the morning, the front desk called to remind you of the meeting time downstairs. The attitude was also very good. Overall, it is very cost-effective!

The hotel is in a good location and has airport pick-up and drop-off services. The price is very affordable, and there is free breakfast. This price is really a good price, and the room is very spacious. I will stay here again next time I go on a business trip.

The service is great, the breakfast is delicious, cost-effective, and the driver has good pick-up and drop-off service

The service attitude is very good. The room is clean and comfortable with windows. This big room also has tea sets, which is very good. The heating is very good, and the hot water and water power are also very good.