Hanting Hotel (Shenzhen Xili Metro Station)

Hanting Hotel (Shenzhen Xili Metro Station) Reviews

Hanting Hotel (Shenzhen Xili Metro Station)

1F, Wangtang Building, Xingao Road, Xili Town, Shenzhen, ChinaView Hotel Details
Hanting Hotel (Shenzhen Xili Metro Station)
Hanting Hotel (Shenzhen Xili Metro Station)Hanting Hotel (Shenzhen Xili Metro Station)Hanting Hotel (Shenzhen Xili Metro Station)
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1 night

Hanting Hotel (Shenzhen Xili Metro Station) Guest Reviews

4.6/5
Great
458 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(458)
Positive reviews(439)
Reviews with photos/video(56)
Classy environment(45)
Friendly front desk staff(36)
Easy to get around(19)
Average sound insulation(15)
Delicious breakfast(15)
Perfect for business trips(8)
Many amenities(8)
Close to metro(4)
Negative reviews(19)
Guest User
Superior Double Room
Stayed in May 2023
Business travellers
32 review
5.0/5
Outstanding
Posted on May 18, 2023
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Guest User
Double Room
Stayed in Dec 2022
Friends
3 review
2.0/5
Posted on Jan 2, 2023
The environment is a bit poor, there is a fishy smell when entering the door
Original TextTranslated by Google
Response from Property: Dear Dike officer, thank you very much for your support to the hotel. We are still a little bit disappointed that we did not get all 5 points of praise from you. It may be that the hotel still does not do enough. We will make targeted rectifications and work hard. To do better, we serve with heart so that every customer who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and touches, and look forward to your next visit!
Suotuofulikaifang
Superior Room (2 beds)
Stayed in Jan 2022
Friends
2 review
1.7/5
Posted on Jan 27, 2022
There is only one reason for the bad reviews. The room I booked is a two-point check-out, but the cleaning staff of the hotel don't seem to know that this hotel has a two-point check-out room. I was still on the bed at one o'clock. Without any clothes on, I opened the door with the room card and came in. I was surprised and told me that I had to go and it was check-out time. At two o'clock, I knocked on the door and asked if I was still there. I said I was wearing shoes and was ready to go. The cleaning staff asked me impatiently, checking out at twelve o'clock, it's two o'clock now, why don't you leave? This is the first time I have encountered such a cleaning staff. I don't know the hotel's check-out rules. I didn't confirm whether the guest was in the room and opened the door directly. I felt very uncomfortable and gave a bad review.
Original TextTranslated by Google
Response from Property: Dear guest, I have carefully read your comments several times. Here I would like to say sorry to you. This stay has brought you a bad experience. I hope that I can serve you next time you stay and let Ning had a great stay experience. I wish you a happy new year and all your wishes come true!
Anonymous User
Superior Double Room
Stayed in Nov 2022
Other
23 review
1.0/5
Posted on Dec 7, 2022
The service is blunt and unprofessional
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice and feedback. We apologize for the less than pleasant experience this brought you. Your suggestion is very important. We have given feedback and made improvements immediately. I believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your displeasure, and look forward to your next stay to experience our better service.
Guest User
Double Room
Stayed in Feb 2022
Business travellers
1 review
2.2/5
Posted on Feb 4, 2022
Even if the environment is average, the hot water is always warm. How can people take a bath in this 5-degree weather? There is no warm water in the sink, all of it is cold water
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. If you have any questions during your stay, please call the front desk. Dial "0" at the front desk, and we will solve it for you immediately. If you come here next time, you hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Double Room
Stayed in Jan 2022
Friends
11 review
2.0/5
Posted on Jan 29, 2022
The sound insulation is not good, you can hear the sound of water in the next room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. If you have any questions during your stay, please call the rooftop phone, dial "0" at the front desk, and we will solve it for you immediately. If you come here next time, you hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Double Room
Stayed in Jun 2022
Other
2 review
1.0/5
Posted on Jun 25, 2022
Sound insulation is super poor
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice and feedback. We apologize for the less than pleasant experience this brought you. Your suggestion is very important. We have given feedback and made improvements immediately. I believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your displeasure, and look forward to your next stay to experience our better service.
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 14, 2024
在漢庭住了一晚,酒店前臺妹妹服務態度很好,親切耐心,還送給一個小朋友早餐。酒店隔音效果很好,這是最讓我安心的,玩累了回來可以睡個好覺。隔音好到感覺周圍沒人入住一樣,專業的連鎖酒店還是不一樣。第一次使用了洗衣房,烘乾衣物。早餐健康,味道就一般。
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dragon020
Superior Double Room
Stayed in Jan 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Mar 12, 2024
體驗不錯!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Christine Yiu
Double Room
Stayed in Mar 2024
Other
1 review
4.0/5
Very Good
Posted on Mar 10, 2024
環境:第一次遇到隔音效果這麼差的酒店,關窗也可以聽到隔壁房間聲音~ 衞生:床單下有頭髮哦~
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-xuantong-
Superior Room (2 beds)
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
環境超棒的酒店,非常乾淨,服務人員也很熱情!下次出差還會考慮的~
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Guest User
Superior Double Room
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 29, 2024
房間乾淨,整潔,出行方便,出門就是地鐵站,性價比超高,以後來再預訂漢庭快捷酒店,服務態度好,早餐也乾淨,味道不錯。
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Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Friends
2 review
3.7/5
Posted on Oct 3, 2023
衞生很好,環境也不錯,離地鐵口不近但是也不算遠,步行也算是輕鬆。但是我最大的問題就是,我定的這個難道不是帶早餐的嗎,在別的地方的漢庭都有跟我説有早餐,但是我問前台早餐的情況,他跟我説我沒買需要花18,講真的嗎。。。
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Shuidiaolexiaoxingxing
Double Room
Stayed in Sep 2023
Other
10 review
5.0/5
Outstanding
Posted on Sep 24, 2023
原先出差時候住過漢庭3.5,當時給的印象很好,這次來深圳也是選擇漢庭,雖然是2.7但是環境和服務都很滿意。 1.衞生還是很乾凈的!雖然入住時候出了點小意外,但是前台小哥很好的換房升房型,服務很好,這裏工作人員和阿姨保安都很nice且熱情 2.在兩個地鐵站中間,大概走八分鐘左右,位置還可以,周邊是學校以及居民區,所以吃的東西很多,在八樓,隔音很棒,幾乎聽不到樓下吵鬧聲,走廊隔音一般幾乎是所有酒店的通病,但是有地毯所以外邊走路幾乎沒有聲音,就是房間水管連接樓上和畢業,半夜會因為水聲吵醒 3.房間設施的話,電視不知道為啥投屏不了,不過自己帶了平板也就沒這個需求(好像是2.7的都會這樣?),還有免費打印服務√機器人送餐√ 總結:很棒的一次入住體驗~下次還會選擇漢庭~
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Jinglu
Superior Room (2 beds)
Stayed in Apr 2024
Friends
2 review
2.0/5
Posted on May 4, 2024
窗簾煙味極重!空調吹出來也都是一股煙味!前台的茶水晚上等朋友的時候想喝但是喝不了!都餿了!非常一般,如果在意空間衞生和氣味的話不推薦這間漢庭!很多東西上面的灰塵肉眼可見!
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