City Confort Inn (Shenzhen Convention and Exhibition Center Tangwei Metro Station Branch)

The clothes hook is very convenient, the bedside lamp is also very creative, the light is not dazzling.

This is really the worst hotel I have ever been to. 1. On the day of check-in on September 10th, I arrived at the hotel at 9 o'clock in the morning to check in. At that time, the front desk looked indifferent and impatient, saying that the room hadn't been cleaned and could not check in. I said because of the next To participate in the exhibition, in order to reduce the burden, you must first put your luggage in the room. However, the front desk was still unmoved and still very indifferent. In the end, her male colleague was a little more flexible, and told the cleaning aunt to clean up one of the rooms first. I can stay here. 2. When I checked in, the front desk deducted a deposit of 100 yuan, but when I left the hotel to participate in the exhibition, I received a reminder that the deposit had been refunded to the payment account. At that time, I wondered, why should I refund the deposit even if I haven't checked out yet? Sure enough, about 5 minutes later, I received a call from the indifferent front desk asking if I had checked out. I said no, I just checked in, it is impossible to check out so soon. However, 10 minutes later, the front desk called me again and asked me how many days I would stay. I made it very clear when I checked in. I stayed for two nights and checked out on the 12th. Isn't it possible to find out in the system? Then the front desk seemed to have no brains to work, and even called me to confirm this problem repeatedly, which delayed my work. 3. The whole room has a very heavy peculiar smell. There is a heavy smell of smoke, and there is also a very heavy peculiar smell coming from the sewer in the toilet, which is very, very smelly! 4. What I ordered is a family room, which is set up for three people to live in. There are three of us. Every day, the cleaning aunt will replenish us with two daily necessities, and only two bottles of water. Do you think that the other person does not exist? It's ridiculous! 5. The next time the cleaning aunt at the front desk was all very, very stingy, we informed the front desk to send three bottles of water to the room. Give us two of them. We said that we needed three bottles of water, and we should give us another bottle. The aunt was extremely low-quality, and threw another bottle of water to us, shouting loudly that we said that this is three bottles? Such an unreasonable service attitude is simply unheard of in a metropolis like Shenzhen! During the day, the cleaning aunt didn’t add enough daily necessities. When we returned to the hotel at night, she called the front desk to send the things up. The uncle who delivered the things came, looking impatient, and asked us weirdly if we didn’t give it to you during the day. ? Isn't there in your room? I really want to say that your question is too ridiculous, *****, if we have, do we still need to ask you for it? Are we free? Do we need to take advantage of your roll of paper and shower cap? ! ! On the morning of the check-out day, I asked the front desk to get a bottle of water. The front desk pushed three times and said four times that the aunt was going to eat. Now there is no one to deliver it. There is only one person at the front desk. This kind of person always throws the problem back to the customer, never solves the problem for the customer from the customer's point of view. I can assure you that with her attitude, she will still be a foresight after ten or twenty years! ! It’s good or bad that she finally convinced her to find someone to give us water, but a yin and yang man came again, saying that if you don’t stay, you can’t provide mineral water. If you really need water, you’ll have to charge two dollars a bottle. I really think this kind of statement is very, very ridiculous. Before staying in a hotel under the Huazhu Group, whether it was a high-end or a low-end hotel, the waiter always delivered water to our room automatically and consciously, and some would ask if we needed it. Water is needed, not like this hotel, which requires three reminders and four requests to get a bottle of water, and it also raises charges strangely. Then I want to say that your breakfast is 18 yuan. I didn't eat it that day. Can I ask you to return 18? I didn't care about this and didn't ask you to return the money. Why do you have such a big face and you are charged for bringing mineral water to me? Ha ha! I think you should change the name to Yin Yang Weiqi Hotel! I really feel that it is a shame for Shenzhen to open such a hotel near the convention and exhibition center! How many guests from other places use such hotels to spy on the quality of service in Shenzhen, and such hotels will undoubtedly greatly shame Shenzhen!

酒店離地鐵很近，房間很明亮，乾淨整潔，不錯

房間乾淨整潔，裝修看起來比較新。 牙膏牙刷分開，比較環保，點贊。 前台小姐姐的親切温和。 性價比高，推薦入住。

位置和衞生都很好 服務態度也好 滿意😀

價格合適，步行幾分鐘到達地鐵站，服務周到細緻 前台小姐姐人很好很好講話。 環境：環境還不錯 設施：齊全 服務：周到細緻 衞生：連住早上還會打掃衞生幫忙

被套不太乾淨，不太隔音，隔壁開門關門都能聽見

我以為全國的城市便捷都不錯 一進房間 設施都黃的 住在十一樓都很吵 一晚上沒睡 十二點九必須退房 真的** 第一次給酒店差評 你們牛 服務態度就更 一聲不吭 一個笑臉都沒有

前台語氣温和，房間很乾凈，停車免費還方便，離地鐵站也很近，特別適合出來遊玩入住，價格也優惠，推薦入住