Guest Reviews of Hefeng Hotel (Shenzhen Zhongying Street Haishan Subway Station)
8.7/10
763 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.6
Service8.8
Cleanliness8.8
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All reviews(763)
Positive reviews(719)
Reviews with photos/video(240)
Awesome amenities(130)
Friendly front desk staff(78)
Easy to get around(70)
Many amenities(47)
Close to metro(26)
Perfect for business trips(23)
Convenient for shopping(21)
Negative reviews(44)
Guest User
Comfy Queen Room
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on May 14, 2026
The room was clean, and the smart room controls were really handy. It's about a 7-8 minute walk to the subway station, and the surrounding area is quite pleasant. The room felt cozy, and the front desk staff were very kind and helpful. The hotel's location is excellent and very convenient. Overall, it was a great stay, and I'll definitely come back again. Very satisfied!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Elegant Smart Room (Double Bed)
Stayed in Mar 2026
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Apr 23, 2026
This trip's stay was incredibly comfortable! The lobby has self-service business printing facilities, the room's desk is spacious, the outlets are conveniently located, service response is super fast, and the cleaning was thorough – there wasn't even any dust on the windowsills. Definitely five stars!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Elegant Smart Room (Double Bed)
Stayed in Mar 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Apr 21, 2026
Just a 10-minute taxi ride from the high-speed train station, the location is easy to find and the environment is quiet. The room facilities are very well-maintained, and the mattress is just the right firmness – perfect for a restful night's sleep after a business trip. The cleaning was thorough, and the bedding had no strange smells. The front desk staff were quick with check-in and gave very detailed directions when asked. Overall, a great experience!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Smart Room (2 Beds)
Stayed in Dec 2025
Business traveller
3 reviews
10/10
Outstanding
Posted on Jan 31, 2026
The hotel's surroundings are good, and the transportation is convenient. The room was very clean, and the facilities were well-equipped. I'm a returning guest, I've stayed here more than once. It's a decent place! Recommended.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Family Smart Room
Stayed in Feb 2026
Family
2 reviews
8.0/10
Very good
Posted on Mar 15, 2026
The location, facilities and cleanness are OK!!! The power of shower water is excellent too.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Riyue6688
Elegant Smart Room (Double Bed)
Stayed in Oct 2025
Other
3 reviews
10/10
Outstanding
Posted on Dec 1, 2025
Facilities: Well-equipped.
Cleanliness: Spotless, and the cleaning lady was very kind.
Environment: Conveniently located with a hospital and shopping mall nearby.
Service: The front desk staff provided excellent service.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Elegant Smart Room (Double Bed)
Stayed in Mar 2025
Couple
17 reviews
9.5/10
Amazing
Posted on Apr 29, 2025
The location is good and staff are nice. They also upgraded my room. Overall, good value for money.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Elegant Smart Room (Double Bed)
Stayed in Nov 2025
Family
1 reviews
10/10
Outstanding
Posted on Jan 3, 2026
great location, excellent service
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
EE714342
Boutique Smart Room (Double Bed)
Stayed in Apr 2025
Booked for others
33 reviews
6.5/10
Posted on May 21, 2025
Excellent location, 5 minutes walk to nearby shopping mall.
Response from Property: 尊敬的貴賓您好,感謝您的入住,並感謝您所提出的寶貴意見!給您這次入住造成的不愉快體驗。歡迎您再次光臨
Live to enjoy
Selected Standard Smart Room (Double Bed)
Stayed in Nov 2023
Family
13 reviews
9.0/10
Great
Posted on Feb 13, 2024
Very good location, close to many local eating places and grocery shops... will stay again for sure
Response from Property: 尊敬的賓客:您好!很高興您選擇入住晟豐酒店,酒店地處繁華地段,有着都市的熱鬧和方便,家是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Jordy DT
Boutique Smart Room (Double Bed)
Stayed in Mar 2024
Couple
7 reviews
10/10
Outstanding
Posted on May 19, 2024
Great stay and very clean rooms!
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,非常高興從您的留言中得知給您留下如此美好的印象,希望您未來可以繼續關注我們晟豐酒店,並將以後入住時的更多感受和體驗告訴我們,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,熱忱期待您的再次光臨。
L L L
Selected Standard Smart Room (Double Bed)
Stayed in Jul 2025
Couple
93 reviews
8.0/10
Very good
Posted on Aug 16, 2025
Not close to the subway station front desk staff no expression lack of temperature! Cleaning aunt is very good plus quilt and pillow immediately arrived friendly and polite! Praise! Pillows and bed are very comfortable sheets are very smooth and comfortable! But shampoo is very thin not to use! Towels are broken unclean white! Sofa broken with stains do not want to sit!
Original textTranslated by Google
6/8
Response from Property: Dear Guest, we are deeply sorry for your unpleasant stay. We have received your feedback and have reported the issues regarding front desk etiquette and room amenities to the manager for enhanced training to prevent similar incidents from recurring. We are truly sorry and hope to have the opportunity to serve you again. We look forward to seeing you again!
Anonymous User
Smart Room (Double Bed)
Stayed in Jul 2025
Other
4 reviews
4.7/10
Posted on Sep 16, 2025
Cleanliness: Terrible, covered in dust. I don't know what was on the tissue box. It smelled a bit weird. The cleanliness was terrible.
Service: They were noncommittal. I travel a lot, but this is the first time I've encountered such service. Absolutely terrible! Absolutely terrible!
Original textTranslated by Google
Response from Property: We apologize for the negative experience you've experienced. Your feedback is crucial to our improvement. We take every suggestion seriously and strive to improve our service quality and hygiene management. Thank you for taking the time to share your shortcomings so we can improve. We are willing to grow with your attention and sincerely look forward to seeing you again!
Anonymous User
Selected Standard Smart Room (Double Bed)
Stayed in Jul 2025
Couple
9 reviews
10/10
Outstanding
Posted on Aug 10, 2025
The hotel front desk service was excellent 😊 The room was clean and comfortable, and it's not far from Haishan MRT station!!! About an 8-minute walk. The front desk staff were very nice and friendly.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Deluxe Family Smart Room
Stayed in Jun 2025
Family
4 reviews
10/10
Outstanding
Posted on Jul 31, 2025
Cleanliness: The room had no odor, the bathroom and shower were separate, and the shower drain was not clogged.
Environment: A very nice hotel; the rooms were spacious.
Service: The receptionist was polite and friendly, answered questions at a moderate pace, and spoke clearly.
Facilities: The bedside socket had a USB port, which was very convenient for charging.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!