Arxan Hotels with Shuttle Service

The room is quite large and the heating is sufficient. If you don't open the window at night, you will get heatstroke. We booked a family room, but when we entered the room, there were only 2 pairs of slippers, 1 set of toothbrushes, 2 bottles of water, and the shower gel was also empty. The next day, I asked the lady at the front desk for 2 more bottles of water. She said they would be provided after cleaning, needless to say. However, when I came back, they were still not there. I called the front desk to ask them to send them. The male waiter at the front desk answered the phone and delivered them immediately. It feels like the two ladies at the front desk are here on vacation and don't care about anything. There are food options around Yiershi Town where the hotel is located, and it is close to the Unfrozen River. If you want to go to Bailang Peak or the ski resort, it is more convenient to go to Arxan City.

From the environment, the hotel does have a unique location, it is easy to take pictures, the surrounding environment is so beautiful, it is close to the town, quiet and convenient. Low season price is not high is a good choice, if the peak season price doubled, I probably will not consider. From the facilities, the first feeling of entering the room is that the room is relatively small, the bed is mini, not suitable for the bed, sleep is not very comfortable, the washing area light is broken (the second night is repaired), the wooden floor has floor heating, very comfortable, heating is also very sufficient. From the perspective of health, health looks good, this time I didn't go to the small details, after all, I came to travel, not to stay in a hotel holiday. The most important thing is service. The service starts from small details. I am also a service industry myself, so I am more concerned about the service. From the beginning of entering the hotel, I will not say what I have encountered. Compared with other chains, the gap between Samsung and four stars is very large. After all, it is enough to travel and be happy and comfortable. However, I witnessed the whole process of a young man almost fighting with the guests, which made me very surprised and incredible. I was very angry. I felt that the attitude of the hotel was not good. I almost wanted to do it when I received the plate at breakfast time. The little brother should shut up when he eats me. In fact, he solved everything in four words ”sorry”, but he was kind. The guest has a sentence of his n, what is the service, there is no sense of service at all, and it is speechless. The hotel management system needs to be further improved. As an outsider, I also feel that living here is not respected. 😟 It is not enough for the management to do a good job. It is estimated that the entire hotel should be managed with heart. There should be iron manager and manager Zhang. Finally, thank you for the new year gift from the iron manager.

The hotel is located by the river with a view and the location is very good. The pleasant night view outside the window is also very beautiful. The boss is very nice and meticulous. The booked room was directly upgraded to a romantic double deluxe room. The room layout was interesting and the space was large. The large window facing south was full of warm autumn sun, which was pleasant! Stayed for three consecutive days, the boss introduced the food and play very much. The whole piece of mineral water at the door is too friendly for us who love tea. We know that we are worried about drinking water in the scenic area. When we left, the boss also sent us a whole piece of water. Thank you! A pleasant and warm journey!

Very very good hotel! A small gift package was also given, with towels, warm hands and nail clippers set. The decoration of the room is comfortable and simple, it is my favorite style, and there is Xiaomi heating. The appearance does not look very good, but there is no hole in it. The front desk is very polite and enthusiastic. Breakfast buffet, there are many options, cleanliness is the most important. The room also has aromatherapy, voice assistant, cup selection is very interesting. I will definitely have to choose this one next time. Located in the Tianchi service area. Go to the transfer center and turn around, and go to the non-freeze river. The front desk will also recommend routes.

Very satisfied with a hotel stay experience. Experience the room upgrade service. The hotel manager is a female entrepreneur, courageous and courageous, ”A Qingxuan” like a female Chinese hero. The room is small, but it is just right, the breakfast is rich, and the dinner is very good. The reception in the lobby was smiling, the security guard helped to open the elevator, the parking lot was large, and the surrounding environment was beautiful. Suitable for vacation and leisure. Praise!

酒店位置不在中心但吃飯的餐館都不遠幾百米就到。酒店比較新房間很乾凈，雖然沒有電梯考慮到我們年齡給的二樓衹有九級台階，房間雖然不大但該有的設施都有，最值得稱道的是小衞生間做了乾濕分離隔斷，使洗澡水不會濺到馬桶上。洗澡水很熱花灑水流也大，雖説是電熱水器，60升女生洗頭完全沒有問題，間隔半小時第二個人洗也可以接受，酒店的服務員熱情周到，瓶裝水也能充足供應。再有酒店還可以免費自助洗車，對於自駕遊客特別方便。總之到阿爾山遊玩適合不錯的住店選擇。

A very satisfying check-in experience. First of all, the lady at the front desk upgraded the room type for free. She also enthusiastically introduced the business hours of the surrounding scenic spots, which was very practical. The hotel has a Chinese restaurant with a very nice environment. The most important thing is that there is a heating warehouse and parking is available.

The room is very good, spacious, with a small yard, the boss is also very good, open the electric blanket one hour in advance to help us prevent moisture, and one can of mushroom sauce per person Gift (Red Pine Mushroom Sauce)

Aershan is a particularly beautiful city. The scenery is beautiful, the air is fresh, and the city is very clean. I am a little reluctant to leave. The hotel is in a good location. It's quiet in the middle of the hustle and bustle. It's a 2-minute drive to the small train station and a 3-minute drive to Wuli Spring. The hotel has its own restaurant where you can order food. The dishes are rich and delicious. The yogurt and noodle soup are really delicious. 😋, we brought some leftover food, and the girl who ordered the food enthusiastically helped us take it to the kitchen to heat it and put it on the plate without any objection. Very heartwarming service. The free breakfast is also delicious. The hotel is very warm and considerate to customers. After checking in, a young man in the lobby, who may be the manager, took us to the room and gave us welcome snacks. The security guard at the door was also very good. He heard that we When I needed a refrigerator, I was given a small refrigerator in the room, which was touching. Aershan left an unforgettable impression on us and we hope to come again. Thank you to the staff of Chengyue Hotel.

The location of Haishen Hot Spring Hotel is very good to find an old store, but the facilities are also correspondingly old and the service needs to be improved. There are not many varieties of breakfast, the quality of the food is average, and the service awareness of the service staff needs to be improved . Especially the bathroom facilities need to be updated urgently.