ibis budget Singapore Ametrine Reviews

Response from Property: Dear Aizhan,We are delighted to hear that you had a great time staying with us, in particular for our efficient check-in process, convenient location, complete amenities and helpful staff! It is always great to learn that our efforts contribute to a positive experience for our guests. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for reaching out to us. Please accept our sincere apologies for the frustration and inconvenience this process has caused you. I truly regret to inform you that, due to the policies between your booking platform and our hotel, we are unable to initiate any changes, cancellations or refunds directly without receiving your amendment or refund request from your booking platform. We strongly recommend getting in touch with your booking platform immediately so that we may accept your request and process your refund as soon as possible.We appreciate your understanding and request your immediate cooperation. Lastly, we wish your wife a smooth and speedy recovery.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear Guest,Thank you for leaving a five star review for ibis budget Ametrine, and loving the great accessibility we provide for our guests with our convenient location! Our hotel is indeed located near many eateries and fruit stalls for our guests to sample all kinds of local delights and tropical fruits! Our hotel is also very accessible to the city center and airport via Kallang MRT station and the bus stops located near our doorstep. We would love to have the opportunity to welcome you back again!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Rozel,Thank you for your kind compliments. We are thrilled that we are able to meet to your stay expectations with our convenient location, clean rooms and warm service. Our hotel is perfect for concert-goers or sport spectators as we are located in close proximity to the National Stadium. There are also many restaurants in the vicinity to enjoy a late night supper before returning to our hotel for a good rest. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,We appreciate your time spent in sharing your pleasant stay experience with us, in particular from our clean and modern rooms. Our hotel is indeed very well connected to city center and attractions via Kallang MRT station (12 mins walk) and the bus stops located near our doorstep. We look forward to be of service to you again!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for returning to stay with us again! It is a delight to hear we made an impression with the service of our team, our convenient location and clean rooms. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,The Hotel Team is delighted to receive your awesome review! We are delighted to hear that the service of our team, our excellent location and complete facilities were the highlights of your stay with us. It is our pleasure to be able to provide you with a complimentary early check-in service. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for leaving a five star review for ibis budget Ametrine, and loving the great accessibility we provide for our guests with our convenient location! You are indeed correct to point out that our hotel is in the vicinity of some really great food and we hope you have found time to explore the various cuisines. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,We appreciate your review and thank you for staying with us. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive