Hotel Spicy

Clean. Comfortable beds. AC that actually works. Plenty of hot water. Awesome breakfast. Friendly staff. Super helpful front desk. Loved having a fridge for cold water. They even gave us a bucket of ice when we asked - which was heavenly. Totally recommend.

Long story short: it did not meet expectations with regard to cleanliness, hospitality, location, or overall quality or description of the property, and my wife and I left early to finish our honeymoon at an Airbnb. Details, good and bad: 1. It advertises as a hotel and restaurant and upon check-in we were told there was a bar but no restaurant. There were neither. 2. We did not eat breakfast here (we just saved our appetites for lunches and dinners) but the spread looks wonderful, and Consuela who runs it is very hospitable. 3. The room is small. This was our main reason for deciding to leave. We literally cannot open our carry on bags anywhere in the room other than the bed. There is no amount of floor space big enough for us to open our luggage. 4. We got an ocean view room with a balcony, and while there is a balcony, it is reached by a small door that also acts as the only little window looking out. I’ll attach a photo. It would not be a bad room/layout for someone who packed light and basically used the room to sleep in the bed and just enjoy the area. The seating area on the balcony is located under the ac unit, which drips, so the plastic table and chairs out there were wet and dirty when we first went out. We were hoping for a room with a window taking advantage of the amazing views from the hotels vantage point on the hill, and it just wasn’t that. Fine for many, just not for us on our honeymoon. 5. The location is not close - we’ve seen some reviews online and information stating that it is a 15 minute walk to town and a 10 minute walk to the beach - it is a 10 minute drive to town according to maps app, and a 31 minute walk to the center of town. It is on a steep winding hill with no shoulder and constant traffic. Cabs are 20-50 euro. There is a shuttle service about a 3 minute walk that is fine, 1.5 euro one-way, they run every 30 minutes from 8:00-10:50 am, then 4:50 pm-midnight. There is another public bus near the shuttle we took once during that shuttle break during the day, 1.80 euro/person. The beach that is within walking distance is not for swimming, just a hike. The real swimming beach clubs are another 10 minute walk from the center of town. 6. The overall cleanliness wasn’t what we expected of a 3-star hotel. Maybe that means something different in Italy compared to America? The Hampton Inn is what I am picturing as a 2-star hotel, and we have always had good experiences with them. Basically the front desk and breakfast area are shiny clean, the stairs are dusty, and there’s an immediate mildew smell in the stairway. There was an ant problem in the room (see photo), and little details are not spotless in the room (dirty mirror on the wall, moldy rubber bottom to the shower door, lots of dust and light odor comes from the ac unit). 7. Accommodations - there was no hand soap, shampoo or conditioner in the bathroom upon arrival. There is nowhere to hang towels in the bathroom. 8. On day 3, we were awoken by someone

This hotel is in a pleasant location well away from the centre. Bus stop not too far (taxis are hugely expensive). Great view, our room was at the front. The hotel is very basic but it's clean and comfy. Sorrento is beautiful you really don't need to spend time in the hotel. Breakfast was OK or great if you you like cakes. The lady at breakfast and female receptionist were friendly & helpful. My message to the management would be to get in some extra staff to help at breakfast time

Claim to have a bar and restaurant… They have neither — or operate neither, I should say. Got a “discount” and was quoted a number with parking when I called. They decided to add another 20€ for parking when I arrived even though they quoted me including. The room is garbage and wouldn’t pay more than 50-60€ elsewhere but somehow stuck paying 140€/night. There’s much better for less than this place and will not be spending more than the one night here.

Our metal door was not the most insulated to any noise on the other side if it but the staff were incredible.

The hotel spicy staff were so very helpful, kind and accommodating, communication no problem, comfy beds and lots of choice for breakfast, felt more like a welcome guest than a paying customer. Views amazing we thoroughly enjoyed our stay.

VERY SMALL. Looks nothing like the pictures they have posted. I paid extra to have the “superior ocean” room, that was a lie. I couldn’t even roll my suitcase through the room because of how small the room was. I was on the first floor and there was a lot of trees in the way so I couldn’t really see the ocean. I would call this a partial ocean view. But of course they won’t admit that. After seeing the room I immediately asked the front desk if they could do anything about it. The hotel was fully booked so they didn’t do anything. No refund or credit. This hotel was pretty expensive for no reason. Very far away from downtown with tiny rooms. I stayed for about 4 days and housekeeping only came by twice. Sliding door for the bathroom could never properly close and the outdoor patio door couldn’t close all the way. Go somewhere else. This place is NOT worth it

I am traveling 36 years and I have never stay to a worse hotel!The room was 12,5 semesters.The bath was so small.They were not changing towels after 3 days!We go up 48 stairs to reach our room on the second floor no elevator exists. The staff was kind and helpful.Do not stay in that hotel!

As soon as I checked in I was disappointed. The air conditioning and refrigerator didn’t work. The room was extremely small 11 ft x 20 ft which includes a very small one person bathroom - 4 ft x 7 ft. So the actual space of the room was 7x13. They said they fixed the air conditioning the next day but it still didn’t get cold. The refrigerator never got fixed. The only positive was a delicious buffet breakfast!