Goodrich Suites, Jakarta Reviews

Nice 5 stars hotel and good service

We’re enjoy to staycation here. Great room and service!

Goodrich Suites Jakarta is the perfect place to stay if you’re looking for a comfortable and convenient experience. The rooms are spacious and well-appointed, and the service is top-notch.

Carpet in the room 407 stains and cut Towels small and very old shredded

Definitely not a 5 star hotel. Room is nice & big. Staff are friendly & helpful but poorly trained. Checked me in as the wrong person & asked for payment whereas booking has already been prepaid. Called housekeeping for hand towel & face towels. They do not have. Definitely a local style hotel. Frontdesk apologies for having only a body towel, ridiculous for a ‘5-star’ hotel. On check out, cashier asked me if I used the minibar. But there was no minibar; it was just free coffee & tea. She refused to admit her mistake & said she will ask Housekeeping to check. Then I insisted on checking together the mysterious minibar. She finally admitted her mistake and apologised. Truly poor management, poor training of staff, take short cuts on room amenities. All very short sighted. Will not be going back after this one time. No thank you!

Very nice hotel. Staffs were very polite and helpful. The food is very tasty. Location is good. Will recommend and come back if we were to visit Jakarta again👍🏼

Everything was good during the stay. Very recommended hotel. Will stay here again.

Clean roon

My kids love this hotel

Location: Everywhere in Jakarta is busy hence no matter the location it would be busy. From where the hotel is, with jam, its 1 hour to the airport. Cleanliness: The hotel is extremely clean. The bathroom is huge and luxurious. The bed and pillows are comfortable. The room size spacious and everything works well! Staff: There wasn’t much conversation nor request from us as we are easy travellers. But the receptionist was polite and kind during our check in/out. Not much issue.

Very great

always having a nice stay while i'm here, the service and hospitality never disappoints.

Good sip sip sip good good good rich sip sip sip good good good

When im check in the room is clean however i found House lizard dead in the room, tha hot water in the bathtub is not working also but the staff was quick for taking action. The room is quite noisy since the room is facing to front side.