Pan Pacific Melbourne Reviews
Pan Pacific Melbourne
2 Convention Centre Pl, South Wharf, AustraliaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Pan Pacific Melbourne Guest Reviews
4.5/5
Great
197 Reviews
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All Reviews(197)
Positive reviews(187)
Reviews with photos/video(67)
Loved the view(30)
Large rooms(15)
Convenient for shopping(14)
Comfortable bed(10)
Easy to get around(9)
Near shopping area(9)
Tasty food(7)
Perfect for kids(5)
Negative reviews(10)
Guest User
Panoramic Suite
Stayed in Apr 2024
Couples
2 Reviews
Very Good
Posted on Apr 23, 2024
We‘ve been happy in General and so we‘ve stayed ＞ 100 Nights
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Guest User
Premier King Room With City Skyline View
Stayed in Mar 2024
Friends
3 Reviews
Posted on Apr 2, 2024
設施比較老舊 半個月了還沒有退回按金～
Translate
Response from Property: Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
kiki
Family Queen Room
Stayed in Feb 2024
Family
7 Reviews
Outstanding
Posted on Feb 25, 2024
家庭房很適合帶孩子， 1+1床，足夠大了。 洗漱用品巴爾曼，很衞生。 位置也在市中心
Translate
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Guest User
Two Bedroom Bay View Suite
Stayed in Feb 2024
Family
6 Reviews
Outstanding
Posted on Feb 22, 2024
很不錯的，服務很好，酒店也比較新，很適合家庭出行，房間比較大，下次來還會選擇這家酒店，推薦過很多給朋友家人
Translate
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
7 Reviews
Posted on Feb 25, 2024
隊友比較喜歡新加坡的泛太平洋 所以就選擇了入住墨爾本的試試 地理位置旁邊就有一家奧特萊斯 周圍飯店也很多 算是比較方便的 但是我覺得的衞生間的打掃很一般
Translate
Response from Property: Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.However, I have noted your comments on the cleanliness of the bathroom. We sincerely regret the inconvenience and disappointment caused. Please be assured our Director of Rooms is addressing your comments to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Guest User
Premier King Room With City Skyline View
Stayed in Feb 2024
Family
2 Reviews
Outstanding
Posted on Feb 17, 2024
房間乾淨明亮
Translate
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
eric_li0808
Family Queen Room
Stayed in Feb 2024
Family
17 Reviews
Posted on Feb 17, 2024
房間很傳統，位置優越DFO樓上
Translate
Response from Property: Dear Eric,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.We are indeed superbly located next to DFO and the Melbourne Convention & Exhibition Centre, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
9 Reviews
Outstanding
Posted on Feb 15, 2024
房間滿意乾淨衞生
Translate
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral MangerPan Pacific Melbourne
Guest User
Two Bedroom Bay View Suite
Stayed in Feb 2024
Family
5 Reviews
Outstanding
Posted on Feb 15, 2024
訂的4人套房，非常舒適
Translate
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Sarah Wenxin Li
Premier King Room With City Skyline View
Stayed in Feb 2024
Couples
12 Reviews
Amazing
Posted on Feb 17, 2024
I booked this hotel with a coupon. It was very luxurious outside and the location was very convenient. However, the sheets were stained on the first night and were extremely disgusting. They were changed the next day. There is an outlet next to it, which is convenient for shopping, but I think that outlet is average compared to the United States. This five-star hotel only costs 2,200 for two nights, which is a good deal. It is a good last stop in Australia.
Original TextTranslated by Google
Response from Property: Dear Sarah,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.However, I have noted your comments on the bed sheets. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the pan Pacific brand.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Guest User
Family Queen Room
Stayed in Feb 2024
Family
21 Reviews
Outstanding
Posted on Feb 19, 2024
The hotel is in a very good location, by the Yarra River. Just 200 meters along the south bank is the tram station, and less than 1 kilometer away is Crown Casio. The tram is free within the city. I didn’t have breakfast in the hotel, there were several cafes downstairs. Although the hotel is not in the center of the city, it is very close to the tram station and the transportation is very convenient. The nearest attraction is the aquarium. The hotel's hygiene and service are very good. The family room I booked has two beds of 1.8 meters and 1.2 meters. The hotel is located about 3 kilometers away from the meeting point for penguin watching and the Great Ocean Road. It is very convenient to take an Uber, but the price doubles in the morning.
Original TextTranslated by Google
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Guest User
Two Bedroom City Skyline Suite
Stayed in Feb 2024
Family
5 Reviews
Very Good
Posted on Feb 21, 2024
The room is very big and spacious, like a two-bedroom apartment. The living room is large and the view is very good.
However, the cleaning is not ideal and the toilet paper is not replenished. Compared with domestic facilities and services, it is still inferior.
Original TextTranslated by Google
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.However, I have noted your comments on housekeeping. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Guest User
Premier King Room With City Skyline View
Stayed in Feb 2024
Family
21 Reviews
Very Good
Posted on Feb 18, 2024
酒店風景非常好，房間也算同價位比較大，衞生間也大，樓下就是購物商場和一條靠河邊的酒吧街，服務員很熱情，早飯品種也豐富，有個矮矮的女服務員還在新年送禮物給中國小朋友
Translate
6/7
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey our compliments to our breakfast team.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Blur
Premier King Room With City Skyline View
Stayed in Feb 2024
Friends
7 Reviews
Outstanding
Posted on Feb 15, 2024
I have stayed here many times and the scenery this time is very good. I was given a room facing the elevator. It was a little noisy but bearable. Breakfast was also very good. The gym is also very good. Very satisfied in all aspects. You can pay the deposit in cash, which is great.
Original TextTranslated by Google
6/8
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Xiaowanziaichongchong
Premier King Room With City Skyline View
Stayed in Feb 2024
Family
9 Reviews
Outstanding
Posted on Apr 20, 2024
房間大，早餐也很豐盛，是在澳大利亞這些天服務最好的酒店，非常推薦。停車聯繫停在旁邊的停車場，35美金一天，酒店自己的更貴，還要代客泊車。
Translate
Response from Property: Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne
Trending Searches
Recommended for you
MY INN HOTEL INANAM ReviewsMalibu Koh Samui Resort & Beach Club ReviewsShenzhen North Station East Square Atour Light Hotel ReviewsLa Renta Hotel & Spa ReviewsAmaris Hotel Pemuda Semarang ReviewsCrowne Plaza Madrid Airport, an IHG Hotel ReviewsHotel FortunaGrande Malioboro Yogyakarta ReviewsCitadines Changshou Road Shanghai ReviewsHakone Elegance ReviewsKokotel Bangkok Surawong ReviewsHotel Leon d'Oro ReviewsIn Ephesus Hotel and Art Galery ReviewsThe Bedrooms Boutique Hotel Bangkok ReviewsOrchardz Jayakarta ReviewsXenia hotel ReviewsB&B Hotel Udine ReviewsGarrya Tongsai Bay Samui ReviewsHotel Santika Cirebon ReviewsZand Morada Pattaya ReviewsThe H Dubai ReviewsLOTTE City Hotel GuroSir Nikolai Hotel, Part of Sircle CollectionNovotel Guangzhou Baiyun Airport (Terminal)Shanghai Bund Riverside Treasury HotelXizang Hotel ChengduTravelodge Lytham St AnnesQingdao Hualan HotelLegoland Hotel DubaiHop Inn Bangkok Onnut StationSoho Boutique Hotel