Best Salzburg Spa Hotels

The location of the hotel was further away from the train station, but it is very close to the old town and most of the local attractions. The hotel promotes and encourages its customers to save water by offering free glass of wine per room night for reusing towels.

Hotel is located just outside the Salzburg main train station. This make it convenient for travellers planning to travell by train. The 150 bus to Hallstatt is also just 100 m from the hotel. The old town is about 20 ~25 mins, and Mirabell about 15 mins walking distance away. Many restaurants nearby, big convenience store inside the train station. Hotel breakfast has good views of the moutains and castle. Room is a bit old and toilet a bit small. Otherwise, it is clean and tidy. Average size. Overall, good value considering the location.

The receptionists were friendly and incredibly helpful, offering valuable information for tourists. The hotel is conveniently located for those looking to take the 840 bus to Königsee and is also close to the train and bus stations, making it easy to access the old town. Additionally, the room was spacious and comfortable.

We arrived at the hotel at about 13:00. The front desk said that the room was ready for check-in and gave us a room on the first floor (Room 101). After entering the room, we felt that the floor was too low, so we asked if we could change to a higher floor. The front desk said that there was a room upstairs and we needed to wait for 2 hours to clean it up or pay extra to choose another room type. We returned to the room in the principle of avoiding trouble. At this time, my husband suddenly found that our room had no balcony, and we booked a Junior Suite view on the Ctrip platform. The picture showed that it had a balcony! And the area was also larger! After we compared it, we found that the Room 101 given to us was not the room type we booked, nor was it in the pictures of the room type on the official website or any platform, so we continued to communicate with the front desk. She said that they were all the same, some had balconies and some did not. I said that we booked the Junior Suite view because we saw the picture had a balcony. After the communication, we chose to wait for 2 hours, and the front desk said to change us to a room with a balcony. Then we were outside until 17:00 and came back to check in. We found that the changed room (Room 311) was indeed larger than the previous one, but there was still no balcony. But we don't want to bother anymore. The things that made me dissatisfied with this stay are: 1. The room type reserved for us at the beginning was not the room type we booked. The front desk also admitted that Room 101 was smaller. After we communicated, we said that we wanted a balcony. The front desk asked us to wait for 2 hours for the room with a balcony to be cleaned up, but in the end the room still had no balcony. I checked through booking and Ctrip, and there were 5 Junior Suite views left that day, and there was no problem of tight supply. 2. When we first entered the room, we were given afternoon tea snacks, Sacher cake and chocolate, but we immediately asked to change rooms and they were not moved. I thought they would be put in the room we changed, but they disappeared directly... Yes, they disappeared. We said before we changed rooms that the snacks were not moved! They were gone directly. 3. When we left, we had suitcases, 2 backpacks and 1 handbag, and the staff did not help with the luggage, and even did not open the hotel door for us... In short, this stay was not pleasant.

Facilities: Very good, very new, very cost-effective Hygiene: Very good, very clean Environment: Very good, the hotel is very small and fresh and has a sense of design Service: Very enthusiastic, the staff is very friendly and can basically help solve problems

The hotel was more conveniently located for public transportation (trolleybus) to Salzburg city center than I had expected. Many lines pass right in front of the hotel, and there is a large shopping mall and supermarket next door, where we could easily purchase groceries during our stay. Despite the hotel being very busy and crowded with guests, the staff at the reception desk and the breakfast restaurant were all friendly and attentive. The view from the hotel lobby was also very nice. One neutral point is that the hotel's entrance sign on Sterneckstrasse could be improved. We spent about two minutes walking around the building trying to find the entrance. Perhaps you could consider adding more signage or a clearer indication of where the entrance is? Unfortunately, I encountered some issues that overshadowed these positive aspects. Having had a very satisfying experience at a BW hotel in Bologna, Italy (which I hadn’t expected much from since it was just a one-night stay during a road trip, but everything from the breakfast to the bed and interior was fantastic), I had high expectations for this BW Plus hotel as well. Since I visited during a busy tourist season, I didn’t expect an early check-in and everything seemed fine until I entered the room in the evening. First, I found what appeared to be traces of a previous guest in the toilet—yes, a small spot of something brown. It was tiny, less than a quarter the size of a fingernail, but it was still noticeable. I have poor eyesight and often get scolded by my wife for not noticing things like this. I also noticed similar dried brown stains on the bathroom floor, which I assumed were the same thing. The showerhead had limescale and mold, which didn’t leave a good impression. These are issues that could be easily resolved with a bit of bleach, and I thought it would be nice if the housekeeping staff paid more attention to such details. The most disappointing thing was the pillow filling, which I’ll simply attach a photo of here. Many guests, especially those from Asia, praised the breakfast highly in Google reviews, so I had some expectations. However, having stayed at many hotels in Europe, I didn’t find it particularly special. In terms of taste, I would rate it around 70-80 out of 100. (To be specific, I would compare it to breakfast at other four-star hotels like the Grand Hotel International Prague or the Holiday Inn City in Düsseldorf) In conclusion, despite these issues, I still want to give the hotel a 4-star rating. This is because I was able to book a room just two weeks before my trip for a rate of around 150 euros per night, which is quite reasonable during peak season in this area. I am confident that with a little more attention to cleanliness and room hygiene, this hotel could quickly improve its customer satisfaction. Despite the concerns about hygiene, I was overall satisfied with my stay at this hotel. This review is written not as a criticism but as a form of encouragement. Thank you to the staff and management at the Best Western Plus Amedia Art Salzburg hotel.

I have lived in a more satisfactory hotel in a multi-country tour of Europe. It is a mountain road of a small castle. It is very good to park. The hotel has its own small parking lot. After entering the door, the staff welcomed us warmly and let us sit in the bar with free welcome drinks, the hotel is said to have existed in the 14th century and has been renovated and well maintained. There is a nice fountain in front of the gate that feels aristocratic. There should be more than 20 rooms in total, the room is clean and warm, the view outside the small balcony is the entrance garden. There is also a welcome fruit plate and private welcome letter in the room. It is worth mentioning that the restaurant in the hotel is a star Michelin, the food is delicious in many Michelin restaurants, in addition to the dishes there are many appetizers and petit fours desserts. There are also many types of breakfast (the European general breakfast is relatively simple), and you can even order foie gras, caviar, steak, etc. Overall, the service is very warm, you can feel the sincerity and enthusiasm of the service staff, and Christmas in an overseas holiday can be said to be very touched.

The room is comfortable, the facilities are complete and the service is warm. The environment is very beautiful, in the middle of the mountain, the view is very good, it should be the first choice for travel and vacation. However, you need to rent a car and drive by car, 20 minutes drive from the old town.

Breakfast is not bad, the environment is OK, just a little far from the city center. Take the bus 7 to the city center. The hotel will turn right and turn 100 meters, turn left 50 meters, turn right and go down the tunnel, and the right hand side is the 7 bus stop, which is very convenient.

The environment is very good, the location is good, relatively quiet, the overall health is very good, the breakfast is very rich, the service is very warm, and the tourist map of Salzburg is also presented. Parking is convenient. It has its own parking lot, but it needs 20 euros. You can park the car here and walk to various attractions.