Spa hotels in Kashgar City

The front desk lady is very good, the check-in is very fast, very warm, the security guard also helps to send luggage, the service is very good, the room is smart, very high-end, the breakfast is also delicious, in short, especially recommended

Hotel Review This stay truly exceeded my expectations! I must give a shout-out to Xiao Re at the front desk; her service was so excellent it made me feel warm and at ease throughout the entire trip! Upon arriving at the hotel and checking in, Xiao Re was incredibly welcoming and proactive, always smiling and friendly. She processed the check-in efficiently and meticulously, patiently explaining the hotel facilities, directions to the surrounding area, and even clearly outlining breakfast times and floor information – she never skimped on anything. During my stay, I encountered a minor issue, and after contacting the front desk, Xiao Re responded immediately and handled it incredibly quickly, maintaining a consistently gentle and patient attitude. She considered every detail meticulously, making me feel truly valued. Whether it was asking questions, requesting assistance, or offering thoughtful reminders at check-out, Xiao Re consistently maintained a professional and warm service attitude, proactively and enthusiastically responding to every request, truly putting guests first. Having such attentive front desk staff elevated the entire stay experience, making me feel exceptionally comfortable and at ease. The hotel environment was clean and tidy, the rooms were spacious and comfortable, fully equipped, and the soundproofing was excellent, allowing me to get a great rest. The location is convenient, making it easy to get around and dine, and the price-performance ratio is excellent. But what impressed me most and deserves my highest praise was the impeccable service from the front desk staff. Professional, attentive, considerate, and warm—every interaction with them was a pleasant experience. I wholeheartedly recommend this hotel, and I especially want to thank the front desk staff for their excellent service. The hotel is fortunate to have such outstanding employees! I will definitely choose this hotel again next time. Just for the amazing service from the front desk staff, it deserves a perfect score!

The front desk service attitude is particularly good. As soon as you enter the lobby, you will say hello. The room is large enough. The floor is clean. The bedding is soft. The bathroom is non-slip and safe. The overall environment is very good. Quiet facilities are well-equipped. I am afraid that the new 4-diamond hotel requirements are met. Conscience recommends this hotel.

Highly recommend this amazing hotel! The overall decor is stylish, with quality evident in every detail. The rooms are spacious and equipped with smart home features; lighting and air conditioning can be controlled with a single button, giving it a high-tech feel. The service is impeccable; staff respond quickly and efficiently to any needs. The value for money is exceptional, completely exceeding expectations!

酒店整體環境乾淨整潔，床品舒適。最打動我的是服務，因返程航班較晚，向前台申請延遲退房，工作人員爽快同意且不額外收費，待人温和有耐心，告別倉促趕退房，旅途鬆弛感十足，人情味滿滿，已經推薦給朋友，後續出行優先回購。

Environmental location: The hotel is located in Wanda, the ancient city of Kashgar, with excellent location and convenient transportation. The surrounding dining, shopping and other living facilities are complete, especially suitable for self-driving tourists. The hotel has ample free parking (including backyard parking), which effectively avoids the impact of sandstorms and ultraviolet rays. The hotel is also very close to the ancient city about 3 kilometers, the door is conspicuous and easy to find, and there are many restaurants and special snacks around, which is convenient for tourists to choose. Environment praise rate of 99%. Facilities praise rate of 99%. Facilities: The hotel is newly renovated, the overall facilities are modern and well maintained, equipped with a semi-intelligent control system (such as curtains), humidifier, dry and wet separation bathroom and other humanized design. The rooms are spacious and bright, with no false standard in area. Some room types are reasonably laid out. Additional facilities such as laundry room, gym are provided to meet the diversified needs of passengers. Service quality: The front desk service is highly praised, the staff is generally warm and friendly, the check-in is fast, and the passenger can actively solve the problem (such as providing a charger, recommending surrounding food, sending tea, etc.). Breakfast is made by local chefs, rich in variety and good taste, but it is necessary to pay attention to some users' feedback on breakfast, the time is early (starting at 8:30) to catch the airport partners is also very convenient. Hygienic: The overall health of the hotel is excellent, the rooms are clean and tidy, smoke-free or pungent smell, and the floor drain and other details are handled well. Some users mentioned that disposable slippers were not replenished in time when the room was renewed, but the overall cleanliness was widely recognized. Health praise rate of 99%.

Environment: clean Service: Very good Hygiene: clean