Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 2, 2026|Deluxe King Room With City View
Callum TAn overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement.
Pros:
- Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight.
- Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar.
- The Lebanese restaurant was delicious, and definitely a great choice for dinner.
- Breakfast when available is very solid but not amazing (see the cons for more info).
- Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants.
- Staff are courteous and helpful for the most part.
Cons:
- The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments.
- New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable.
- A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning.
Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.
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Price per night from:€378
Posted on Jun 18, 2026|Deluxe Room, Guest Room, 1 King
Zephyrus2859This hotel is excellent, top-notch in every aspect. It's clean and well-equipped. The car service is very convenient. The staff are incredibly warm and responsible, especially Manager Ahmad AlrawajFeh, who handled my check-in with exceptional professionalism. On the evening of the 12th, I arrived at the hotel by airport taxi without any cash. The driver only accepted cash, so I had to ask the hotel for help. The manager immediately informed me that there was an ATM in the hotel where I could withdraw cash. I then told him that the driver was demanding extra money as a tip. Upon hearing this, Manager Ahmad quickly assured me not to worry. He said I could withdraw money from the ATM, and he would help me with change so I could pay the driver the exact amount on the receipt. This saved me a lot of hassle. I am truly, truly grateful to him. Coming to a strange country alone, it was a huge relief to have a problem resolved so easily. Because of this experience, I now think Jordan is a wonderful country.
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Price per night from:€135
Posted on Sep 5, 2025|Classic King Room
World Solo TravelerThe hotel is amazing , very clean everywhere , I disliked that they don’t have reserved areas for smokers everybody smokes anywhere they feel is a good spot for it , not thinking in people that we don’t smoke including little kids , it will be nice if they enforce smokers to smoke on designated areas and not inside restaurants and bars , I ate at 5 de mayo restaurant ( as a good Mexican lol ) not well convenced that I was going to find good Mexican food , I was wrong I gave my congratulations to the stuff and chef the food was amazing and so the drinks , I drank a Paloma a typical Mexican drink base with tequila , squirt ,grapefruit juice , lime juice over salty ring glass , Tequila used on my drinks was Don Julio , All stuff from valet parking to receptionists and in general were super friendly I definably recommend this hotel if you are visiting Amman Jordan or
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Price per night from:€124
Posted on Aug 8, 2026|Standard King Room
Larissa Salinas
Great facilities- especially the pool parties in the weekend with a DJ. Friendly, local hospitality. Amazing breakfast. Location is walkable to some good restaurants but everything you need is located onsite.
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Price per night from:€99
Posted on Aug 12, 2023
Julia rebagliato
The hotel was great, the rooms were very large and clean, the bed was most comfortable. The pool service could not be better, and the hotel food was great, the terrace bar was phenomenal, 100% recommended. I would go back with my eyes closed. On weekends they have pool parties during the day, both for children and adults, with a DJ included. And with a lot of security, so you feel at home.
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Price per night from:€126
Posted on Jun 29, 2026
Guest User
Whatever expectations you might have of this hotel . It will be met and exceeded. The level of service is outstanding. The staff takes such pride in their job that you are treated with the utmost respect and your concerns will be attended to. The hotel arranged everything for us from transport to attractions and recommendations of restaurants and experiences. My husband and I loved Jordan and the staff at the hotel made the experience even more enjoyable. 100% would recommend.
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Price per night from:€57
Posted on Sep 5, 2025|Premium King Room Non Smoking
Abed.haniyah
My stay at the Sheraton Amman was fantastic! The staff were incredibly welcoming and attentive, and the room was spacious, clean, and comfortable with stunning city views. The breakfast buffet was delicious, and the location was perfect for exploring Amman. Highly recommend for both business and leisure travelers—I can't wait to return!
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Price per night from:€146
Posted on Jan 24, 2026
Guest User
The hotel itself is outdated and needs renovations. It's not that bad for a short stay. The only thing that really bothered me is the music sounds that kep pumping till morning from the next building club (disco). It was so bad that I had to call reception around 3:30AM. The reception manager was very apologetic and tried to help as much as he could, but it's not in his hand. He offered me a different room but it was already nearly 4AM and there was no point to move all my stuff to another room that will also be the same or slightly better.
Other than the noise it was not bad, but definitely not worth the price. In my long experience of rating hotels and apartments, I'd give this place a 5/10. I don't thing I'll book there again unless the noise issue is fixed.
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Price per night from:€38
Posted on Feb 23, 2026|Classic King Room
Halah AlsultanOur trip was for a surgery. The hotel's location was excellent, close to everything, and their service was outstanding. The room was warm and comfortable, and all the staff were very respectful. I will definitely visit this hotel again.
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Price per night from:€101
Posted on Mar 11, 2026
Koniukhova8Уютный отель,чистый хороший номер .европейский вид завтрака , так же есть что то из местной кухни,повар сделает вам омлет по вашим предпочтениям .доброжелательный персонал . Всё понравилось . Расположение не сильно имело значение ,так как всего два дня были в отеле ,перед полётом домой.
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Price per night from:€59