Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 21, 2026|Standard Room
ArunHKThis has to be one of my favourite hotels I've stayed at and I can see why people rave about this hotel and why it is consistently rated amongst the best in Oman.
The staff are 10/10 and deal with every interaction with a smile. They are very knowledgeable and very clear with communications.
The room was stunning with a partial sea view. It was very spacious with a bed that you get lost in. The bed was incredible and I dont think I have slept that well in years. The room itself is very quiet so you really do feel like you are alone on an island.
The bathroom was done well and the shower head sprays water as if it was soft mist hitting you but with enough force to have a shower.
The facilities were also amazing with a private beach that is clean and perfectly situated and you can walk out when the tide is low. There are also a few different levels you can sit on and relax as well as an infinity pool. The gym is well equipped and there are tennis courts outside and squash rooms available along with a steam room and sauna in both the men's and women's areas.
There are 3 restaurants here and personally dukes was my favourite with a great selection of food. And each dish is well sized and there was not one miss for me. The Rib-eye steak was a personal standout.
Overall this place is amazing and I will 10000% be returning.
Thank you to all
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Price per night from:CAD 195
Posted on Jun 11, 2026|Superior King Room - Accessible
UnayounuonuoEasy to find, parking was super convenient, and the pool was beautiful. The included meals were excellent, and the room facilities were complete. The staff were warm and polite. Good value for money, highly recommended!
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Price per night from:CAD 99
Posted on Feb 16, 2026
Guest User
I'm a luxury travel advisor who traveled here with my husband and our two children for our holiday. The hotel itself is absolutely stunning and conveniently located close to the airport. Because it sits on a public beach, the experience feels less like a private resort and more like a hotel that’s integrated into the local area, which may appeal to travelers looking for something less secluded.
Unfortunately, the stay did not live up to the Mandarin Oriental standard we expected, particularly when it came to service and coordination. The concierge experience was a major pain point. We reached out multiple times, both before and during our stay, to help plan activities and experiences in Oman, but emails and calls routinely went unanswered. When responses did come, they were often delayed or incomplete, making it difficult to rely on the concierge for planning.
Because we traveled a long way to Oman and were counting on the concierge to help us navigate the destination, this was especially disappointing. We ultimately left feeling like we missed out on fully experiencing Oman due to the lack of communication and follow-through.
Additionally, the club lounge, accessible through certain suites, fell short in both food quality and service. Overall communication across the hotel felt inconsistent, and the property appeared understaffed at times. We heard similar feedback from other guests during our stay and did raise these concerns directly with the hotel.
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Price per night from:CAD 531
Posted on Jun 1, 2026|Wonderful Two Double Room with Sea View and Balcony
Guest UserOverall, I had a good stay at the hotel. The property is beautiful, the room was comfortable, and most of the staff were friendly and helpful.
However, there were two issues that significantly affected my experience.
First, the hotel charged a very large security deposit of approximately AED 1,600 for a two-night stay. This amount was charged to my card without a clear explanation during check-in, and I was not informed in advance about the size of the deposit. As of writing this review, I have still not received the amount back. Better communication and transparency regarding security deposits would be greatly appreciated.
Second, the housekeeping service was disappointing, especially on my checkout day. I requested ice cubes three separate times and only received them after approximately 1.5 hours. In general, whenever I requested something, it took a long time to arrive, and I had to repeatedly follow up with the staff.
That said, I would like to sincerely thank Carolyn Muimi for her professionalism and support during my checkout process. She took the time to assist me, address my concerns, and promptly send an email to the finance department regarding the refund of the security deposit. Her assistance was greatly appreciated and left a positive impression.
While I enjoyed the hotel overall and appreciated the facilities and atmosphere, I believe improvements are needed in guest communication regarding deposits and in the responsiveness of the housekeeping team.
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Price per night from:CAD 249
Posted on Sep 7, 2026|Deluxe Studio
Guest UserThe hotel service was excellent 😌, and it's not far from the airport. My flight arrived at 12 AM, and I couldn't register for taxi or food delivery apps. The front desk staff kindly helped me out. The breakfast experience the next day was also great, with Bright providing warm and thoughtful service. Also, the lady at the front desk helped me arrange a taxi to the attractions I wanted to visit and then to the airport. I highly recommend this hotel, especially for solo female travelers – you can stay here with peace of mind.
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Price per night from:CAD 91
Posted on Mar 1, 2026
Guest User
Overall, Fraser Suites Muscat met our expectations. We stayed here twice, including three nights at the start of our Oman trip before Ramadan and two nights at the end during Ramadan. As we arrived late at night and departed for an early flight, a 24-hour front desk was essential. Check-in and check-out were smooth both times. Parking is plentiful, with spacious options both in front of the hotel and in the basement, which is at street level.
On both occasions, we were assigned One Bedroom Deluxe Suites with a beautiful view of the Mohammed Al Ameen Mosque across the main road. The rooms are spacious and feature a functional kitchen with a full fridge with freezer. However, we were disappointed that our request to stay in the same room for our second visit was not honoured. The check-in staff later explained they cannot reserve specific room numbers. We wish this had been clarified when we first made the request. This is one part of the service that I found lacking.
The blackout curtains are excellent, effectively blocking out both the sunlight and the heat for mornings we wanted to sleep in. The suite also provides a box of laundry powder for the washing machine, which was very handy during our first stay. Muscat’s dry climate meant our clothes air-dried quickly overnight in the service yard. There are a good number of electric sockets, including some international ones, throughout the suite.
While the rooms are generally clean, housekeeping was occasionally inconsistent with changing towels. Additionally, the shower area tends to flood due to the floor design, which was a common issue we encountered in other Omani hotels in this price range. The water pressure is adequate, but note that you must turn on the water heater in the room for at least an hour to ensure a consistently warm shower. This should be mentioned during check-in.
Both stays were very quiet with no noise issues. Bottled water was given generously and topped up promptly upon request without limits. Our only minor struggle was the air conditioning. We could not quite figure out the wall controls, the system seemed only to cool rather than heat. With Muscat temperatures ranging from 18 to 28°C, the room felt a bit too cold at night, so we opted to switch the unit off entirely.
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Price per night from:CAD 111
Posted on Nov 28, 2024
zake6
Decent hotel, rooms were big for nothing really cheap and plain decor fake marble tiles room interior was not matching the hotel price or downstairs lobby, for the price of hotel all amenities and mini bar was chargeable also price of breakfast was not worth the money, the dressing table was a joke unusable plugs socket on dressing table, huge construction site outside the hotel only attraction was the 5 star restaurants on site keep your wallets loaded 😉
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Price per night from:CAD 404
Posted on Feb 17, 2026|Diplomatic Suite
Anonymous UserThe hotel's location is excellent, making it very convenient for getting around. It's easy to catch a taxi right outside, and there are many restaurants nearby. The room was clean and quiet, and the staff were very friendly.
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Price per night from:CAD 67
Posted on May 26, 2025
Guest User
The Chedi brand never fails to disappoint.
And the Muscat experience does it so much justice.
And more.
The usual “black pool” (2 of them actually), a gym like really really no other.
And… the service. All the way up there.
There should be more Chedi in the world!
Special to Marebel and Anton who made our breakfast just perfect
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Price per night from:CAD 570
Guest User
Nice hotel with quiet rooms. Excellent buffet breakfast. The terrace is lovely and The pool as well. Quite spacious rooms with all needed to spend a good time in Muscat. I surely will come back.
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Price per night from:CAD 71