HHelen26@Very clean and tidy hotel. It happened that I encountered a pedestrian street holiday and couldn't open to the main entrance of the hotel, and I couldn't find the parking lot entrance. The front desk of the phone was very attentive and found someone to pick it up. Very good service.
GGuest UserWe had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!
马马Very good, because I participated in the event, a friend recommended the hotel to stay. The overall environment of the stay is very good, and the price booked on Ctrip is also better. Communication with hotel staff is also very smooth.
GGuest UserThe hotel was great, we enjoyed our stay. The room was spacious, bed comfortable, nice pillows and towels. The toiletries were a bit too small, so we asked for more and were provided right away. I absolutely loved the territory and the warm outdoors swimming pools and hot tubs, those are amazing!
The only thing is the restaurants on the property, even though the menu is quite good, the dishes didn’t taste great, we had two breakfasts and two dinners, and ordered different things every time, but still. Could be us, but just a note, you may want to eat elsewhere.
WWuyuxianThe room is large, the soundproofing is average, and the gym has a sense of age. The location is great, right next to the main road, with McDonald's next to it and a shopping mall opposite.
WWEIHUANext to Okanagan Hwy, gas stations, Walmart, restaurants, and shopping are all conveniently located. We settled in for one night and continued to hurry the next day, so this position is more suitable.
1. The hotel does not have slippers and toothbrushes, so you need to bring your own
2. There is a Chinese-speaking lady at the front desk, very nice
3, it is relatively quiet at night, the wall sound insulation is ok, but the door sound insulation is not good
4. Twin room is quite large, 1.5m / bed, no problem for 4 people
5. Budget hotel with well-decorated decoration. However, it is relatively clean. There are also a gym, laundry, and amusement facilities.
6, simple American breakfast, no problem with fullness.
# Value for money is ok
GGuest UserOur stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well.
It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.