3-Star Hotels in Kelowna

The hotel's location is excellent, and there's plenty of parking. The rooms are clean and tidy. All the staff, from the front desk to housekeeping and restaurant servers, were friendly and provided great service. The only minor issue was the air conditioning; if you set it above 64 degrees, it would stop blowing for a long time. It's possible I just didn't know how to adjust it properly, but that was the only small downside.

房間很大，有壁爐很好，露台很好，可以看晚霞，隔音稍差，房間如用空調的話，空調噪音較大。

Booked two rooms for this holiday, the room was large and the facilities were good in all aspects. The reception attitude on the day of arrival was a bit poor. The location of the hotel is very good, 3 minutes walk from Lake Okennagan, there are many entertainment projects by the lake, walking and taking pictures are excellent. The pizza at the Italian restaurant opposite the hotel is delicious, the tiramisu is also great, the price is very affordable, highly recommended.

Great location, right in the city center/next to the highway, close to supermarkets and restaurants. It's a 7-minute drive to the lakeside beach and 20 minutes to City Park. Excellent value for money, includes free parking, WiFi, and a 24-hour front desk. The rooms are new, renovated in 2024–2025, with a simple and modern design. The bedding is comfortable, and a mini-fridge and coffee maker are provided. Friendly service, with a warm front desk staff and quick check-in/check-out. It's also pet-friendly. Practical breakfast: No free breakfast, but they provide vouchers for the adjacent Ricky’s restaurant (can be exchanged for pancakes/bacon/eggs). You can upgrade your breakfast for an extra charge; I tried the BC Benny, and it was quite good. Facilities include a seasonal outdoor pool, a small gym, and a self-service laundry room. A nice little touch: They put a rubber ducky in the bathroom, which adds a fun brand personality. The downside is the motel-style layout: external corridor access means less privacy. There's only one elevator, so for lower floors, taking the stairs is recommended. Noise issue: Rooms facing the street experience noticeable noise from highway traffic. It's advisable to request a room away from Harvey Ave when checking in. There's no elevator access to the 2nd and 3rd floors, which can be challenging if you have a lot of luggage.

”An absolute gem in Kelowna! The Hyatt Place offers a perfect blend of modern comfort and exceptional service. Our room was immaculate and spacious, featuring their signature Cozy Corner sofa that made relaxing after a day of exploring so easy. The standout for us was the breakfast buffet—easily one of the best we've had at any hotel, with a fantastic variety of fresh options. We also loved the rooftop lounge for evening drinks and the clean, well-maintained indoor pool and hot tub. The staff went above and beyond to make us feel welcome. Highly recommend for anyone looking for a top-tier stay with great value!”.

Hotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand. Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.

Very good, because I participated in the event, a friend recommended the hotel to stay. The overall environment of the stay is very good, and the price booked on Ctrip is also better. Communication with hotel staff is also very smooth.

The hotel was great, we enjoyed our stay. The room was spacious, bed comfortable, nice pillows and towels. The toiletries were a bit too small, so we asked for more and were provided right away. I absolutely loved the territory and the warm outdoors swimming pools and hot tubs, those are amazing!  The only thing is the restaurants on the property, even though the menu is quite good, the dishes didn’t taste great, we had two breakfasts and two dinners, and ordered different things every time, but still. Could be us, but just a note, you may want to eat elsewhere.

Our stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well. It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.