Kelowna Hotels with Pools

The hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.

The location is very good, the bed is comfortable, the room is warm and clean. There is coffee hot cocoa and tea, a very energetic and creative hotel. Sunny in the morning, sitting at the door of the room, you can see the park and the snowy mountains. Recommended recommended recommended

The front desk staff were excellent. Everyone was friendly and kind, and had a very clean appearance ✨️ It's also super close to downtown, so I highly recommend it!!

”An absolute gem in Kelowna! The Hyatt Place offers a perfect blend of modern comfort and exceptional service. Our room was immaculate and spacious, featuring their signature Cozy Corner sofa that made relaxing after a day of exploring so easy. The standout for us was the breakfast buffet—easily one of the best we've had at any hotel, with a fantastic variety of fresh options. We also loved the rooftop lounge for evening drinks and the clean, well-maintained indoor pool and hot tub. The staff went above and beyond to make us feel welcome. Highly recommend for anyone looking for a top-tier stay with great value!”.

We had late check-in due to our flight coming in late. The girl at the front counter was very kind and helpful. We appreciated being able to get up in the morning and have great choices for breakfast! We've stayed here before, and we'll definitely stay here again!

Our suite had a living room and two bedrooms, with three TVs in total. Each room had a queen-size bed and a sink, so there was no scrambling to wash your face or brush your teeth when you were in a group. It was very user-friendly. The living room also had a queen-size sofa bed, which was perfect for our three adults and two children. The living room also had a refrigerator and stove.

It's about a 10-minute walk to the beach, which is very convenient. The room was clean. The only downside was that I had to provide my billing address to the receptionist because of a communication issue between Trip.com and *******.

Very good, because I participated in the event, a friend recommended the hotel to stay. The overall environment of the stay is very good, and the price booked on Ctrip is also better. Communication with hotel staff is also very smooth.

This was a two day planned get away for my husbsnd and I. Great location, we walked everywhere. The deck was a bit dirty, however there is construction going on around this location. The garbage truck dumps the big bins at 5:30 am so if you get an early wake up call. The hotel itself is a good choice, restaurants is also good. No pub anymore, but does not say this online. All in all good stay.

Our stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well. It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.