3-Star Hotels in Riyadh

Had a very nice stay at Rosa Grand Hotel during a business trip. The hotel is clean and comfortable. the location was very convenient, especially being close to the Exhibition Centre. The staff were very friendly, welcoming and helpful, which made the stay even more pleasant. I also felt comfortable throughout my stay as a female traveller. Overall, a simple but very good hotel with great service and a convenient location. Would happily stay here again.

I had a very frustrating stay at this property. The air conditioning in my room was not working properly. When I asked for a room change at 1:00 AM after traveling all day, the night receptionist ignored me for almost 30 minutes. When I complained to the morning team, the night agent was defensive and rude. Days later, he even confronted me at 1:00 AM in the lobby to argue about why I complained, which was completely inappropriate. On top of the poor customer service, the room was not very clean despite the hotel being newly built. I would not stay here again.

I would like to leave a very good review for this hotel. We had a pleasant stay and the room was clean, comfortable, and well organized. The staff were polite and helpful. I would also like to give special appreciation to the male receptionist. He was very accommodating, respectful, and professional. He made the check-in/check-out process smooth and easy. The only small issue we experienced was the sofa in the room, which had an unpleasant smell. We hope this can be checked and cleaned for future guests. Overall, we still had a very good stay. Thank you for the wonderful service. We will definitely recommend this hotel and we would be happy to stay here again in the future.

I did not know that the room did not have a window in the living room 105 . The view from the bedroom was the fire stairs, which was quite shocking. However, the cleanliness of the room was very good, and the receptionist was really nice. On the other hand, the location and other aspects were very good. The service is quite slow when requested late at night, but quick during the day. Overall, it is a good hotel, and I recommend it.

Rooms are good with all the required amenities. Service is good. They clean rooms everyday but on intimation. There is smoke smell in our hall whenever neighbours smoked in their room and that was a great discomfort to me and my 10 month old kid. Car parking was an issue for us. There is no private parking for the property. Other than that we had a good stay for a week in the hotel.

Excellent service, but the refund process through the website is terrible.

Very good hotel for business travellers. Spacious & well equipped rooms and good room service and restaurant selections. A minor comment is the poor shower head and inconsistent hot water, even though the water pressure is good. Mid-shower the water would become hot, then cold, then hot again. The shower head is of poor quality and is below what I expected. The bathrooms are well equipped with everything except towels: only 2 were provided (face towel and body towel). The air conditioner is in good working order but I could not set the temperature. Thankfully I was in winter and the room was already cold. I used the conveniently provided space heater on especially cold nights. Would consider again.

I didn't realize that there are two Swiss Flora Hotels nearby so my taxi dropped me off at the wrong one, which was very frustrating for me as I was exhausted and sick. But the kind front desk agent offered me a free ride with the hotel vehicle to the correct one, which was just around the block. The hotel was very comfortable and the food at the restaurant was delicious (I had their traditional Saudi stew with rice and fresh squeezed orange juice) and the service was impeccable. The room was very comfortable with all the modern amenities as expected in any city hotel, but the room had a faint cigarette smell which I didn't like. I was too tired to change rooms, do I dealt with it. I asked for a wake up call at 2:30am which I did receive...thankfully!

The room is very spacious, comfortable and clean. About a ten minute walk to the metro station. Everything necessary was provided; toothbrush, toothpaste, shampy, shower gel, slippers, razors so that was handy. The downside is it was in a building site, with construction noise 24/7 and the surrounding streets dusty, sandy and filled with diggers, cranes and skips. In 2-3 years this area will be nice and modern but now it's a mess.

Beautiful, but some of the pads are broken.