3-Star Hotels in Hat Yai

The hotel was clean and comfortable, and the bed was soft and great for sleeping. The staff were all very friendly. Even though there's no elevator, they helped carry our luggage up to the room. The only downside was too many mosquitoes. I hope they can improve their mosquito control for next time.

Everything was great, but unfortunately the room was quite dark. The welcome tea was lovely and tasted delicious. The staff were all excellent. When I first entered the room, I noticed a lot of dust on the table, probably because everything was black so it was very visible. I reported it and they came to clean it immediately, so the service was really good. There's an Islamic massage parlor across the street, and I thought 'Gan Ma' gave a great massage.

Hotel location just a 10min walk to Central Festival Hatyai, 8min walk to 7E. U can get the best sunset view from the balcony too! Love it.

I checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place. Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place. I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels. On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either. My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents. Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.

Service is excellent. Right after I arrived by Grab staff came in to help with my luggage. Room is clean and location is nice too. It’s right in the middle so it’ll feel like it’s far from Kim Yong Market and Lee Garden (10 minutes walk each). However, it’s still walkable as the route is in straight line. Minus point is only the view lol since my balcony faced the back and there was a construction.

We had a pleasant stay at Tachang Airport Hotel Hatyai. The family room was spacious enough and comfortably accommodated our family. The room and surrounding areas were clean and well-maintained, which made our stay even more enjoyable. Parking was convenient and hassle-free, with ample space available. The beds were very comfortable, allowing all of us to have a good night’s sleep after a long day of travelling.Overall, it was a comfortable and enjoyable stay. We would definitely consider staying here again when visiting Hatyai.

The hotel is clean and located at quiet area. Friendly and polite staff made our stay perfect. It’s my second time staying at this hotel. Everything is clean.

It's great to know this place, not that far from Lee Garden or Central Festival HatYai.. The house is very large and very clean. The owner is very warm and welcome. There's no car parking , but we can parking in front of the house and an area around the house (3 cars can be fit in and secure, Malaysian travelers can drive your car and parking here then you can call Grab Car or Grab TukTuk it's very convenient, The price is fair and don't wasting time to deal with Hat Yai's Cheater TukTuk but you need to call Grab out of TukTuk'sline ex. Lee Graden )) Good to stay with Big Family there're kid and adults facility .. Very convenient !! Recommend !!!

Hotel staffs (door man, reception, housekeeping) are very polite and speaks basic Mandarin too. Very impressed with that honestly. Room was okay for the price paid.

The room is clean, the air conditioner is cool, but the TV and the kettle have problems and can't be used.