CCarly loves travel!We had an impromptu stay here when we had a flight cancellation. It was reasonably priced, had a really nice breakfast, and free airport shuttle which was really convenient. Room was clean and spacious. Nice that a couple fast food places were in walking distance for a quick bite. Definitely would recommend this hotel for any airport refugees.
QQinianzhiyangThis type of room booked by Ctrip must avoid the third floor. When I entered, I smelled a so-called cigarette smell and immediately asked to change rooms. The front desk said that many people smoke on this floor 😅... The hotel only has a small train next door to the airport. It is not very convenient if you have a lot of luggage or it rains.
GGuest UserThe area is large, the environment is quiet, it is very close to the Olympic Park, and there is a Ferris wheel next to it. There are two TVs in the room, one in the living room and one in the bedroom. Although I don't watch TV, it is also very good to connect the screen to expand the display screen for work.
JjenwhiteMy husband and our son stayed here cause we always have a great stay at hoilday inn all over. I will start with the bad. First off, when we booked this hotel, it stated the breakfast is included while getting checked In. I saw a sign saying that you have to pay for breakfast and it's 9 dollars a plate. 😡so I asked the guy that was checking us in. Why do we have to pay 9 dollars for breakfast he said it's not in my reservation. That was false,. So he said we have to call ihg to inform them of this and I said NO you call cause this is your hotel not mine. Anyways I have never stayed at a hoilday Inn IHG and had to pay for breakfast (NEVER)..The good news is we slept good.. room was clean.
KKaren Elizabeth BiowThis hotel is okay. It's close to the aquarium and the Coca-Cola museum in the civil Rights museum. Breakfast was okay. It could be a little cleaner those sofas were a little grungy. The hotel charge me two times. I had to contest it with my credit card company and show the receipt that my boyfriend paid for the room. They didn't take payment off my room when we checked in so we paid twice. I had to call my credit card company and I had to call trip.com to resolve the issue. The staff aren't very knowledgeable. They don't really know anything about Atlanta or can't recommend restaurants. The hotel was okay but really not up to Marriott standards..
GGuest UserAlex was the best! We left our car light on, he called the room phone 2x, the phone rang, but i could not hear him and he could not hear me. Think the phone is actually broken! So Alex, knocked on my door! He even, made sure that we got to our car safely since this was around 1am. So thankful for him! If not for him, our car would have not started. Thank you Alex!!!
GGuest UserOne room Rm#511 did have TV service. Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host. If I ever come there again, I desire to see him.
GGuest UserNice clean hotel with very friendly staff. The only issue we had was being double billed. We were told that the second charge would fall off but it hasn’t. Reached out to our bank to handle.