4-Star Hotels in Beirut

It was a great stay. Overall experience perfect. Cleanliness and friendliness and service just great . I would recommend the hotel to anyone who is traveling to lebanon especially if he is going to be in achrafiyeh. Out experience with Citea was just great . We both want to thank them for everything .

Waited about 30 minutes to check in. After checking in, I found there was no water in the bathroom, so I called maintenance. The tap water had a strange salty taste, and my facial cleanser wouldn't lather. The safe broke twice and wasn't fixed properly either time. The room's soundproofing is terrible; one night, young people in the next room were making noise until 2 AM. I had to call the front desk for help, but then they started up again at 5 AM. The location is in an older central area of Beirut, but now there are many Syrian refugees living there, making it feel a bit dirty and chaotic.

Didn't expect much from the hotel. Very modest, no bathroom amenities (shampoo, etc.), only shower gel in a dispenser. I had to ask for an iron, as it seems to be the only one for the whole hotel. Very high humidity, the bed always felt damp. I asked for a non-smoking room, yes, it was written on the floor that the floor was non-smoking. But when I just went into the room, the feeling was that a company of 10 people had just smoked there. There was also an ashtray - accordingly, it is assumed that you can smoke .. Bed linen was changed the day before departure. Once I bought breakfast, also very modestly, there is no choice ... The hotel itself is right in Hamra, close to many shops, restaurants, close (walking 15 minutes) to Zaituna Bay. The staff is very friendly, they always tried to fulfill the wishes quickly. In general, if you are only going to sleep, then it’s fine.

Many thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!

Centrally located in Hamra District, supermarkets and restaurants around. The service is average adequate , the place is clean and the Wi-Fi work. Normally for the price I would recommend a short stay. There are many hotels in the hamlet this trip with different standard. I will say this one is above average.

房間還可以、前台入住時服務很好、入住房間後沒有拖鞋牙刷等、也沒有飲用水、打前台説不提供水、讓花錢買、還挺貴、但是同住的朋友房間又有水、很神奇的操作、早餐也很簡單、可能也是自己水土不服、總之早餐沒啥可吃的、

Basic facilities. Room is deluxe but old and needs to reflect more brightness and cleanliness. Compared to the international level, the hotel needs to step up on the cleanliness and quality control. The support was good and the efforts were appreciated but the hotel management needs to invest more to meet up with the international equivalent rate per night. Noting that the conditions of the country are currently defying and keeping up with the basic services is nearly impossible, and the hotel managed to provide the basics from water/hot water, electricity and A/C almost 24/7. Can order outside delivery to the room. Suitable for competitive rates, and customers intending to spend time outdoors as for travelers, young tourists, and regional customers.

First time staying here, the feeling is particularly good, especially the bathroom, which is fully equipped and has hot water as soon as it comes in, which is rare in hotels of the same level in Lebanon. The wooden floor, large bed, and international sockets are very convenient and will choose again next time👍

My only dissapointment was that I didn't book longer. Originally I booked two other hotels for 4 nights before moving here for my final night in Beirut. All were almost equally priced, however, the difference in standards was vast. Napoleon hotel was by far the best. The reception staff were the most professional, well-mannered, efficient and best dressed. The room was the largest by far, including the bed, and had more amenities and newer appliances. The bathroom seemed almost new and was very large, and a bonus addition was the 8th floor balcony. I have no complaints, the only less notbale features were the broken hairdryer, the water taking around 5 minutes to heat and the wifi was a little slow, however, even with these small issues, it was by far the best hotel for the price paid that I stayed at in Lebanon, and I can thoroughly recommend it to all.

⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended! I had an absolutely amazing stay. The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming. The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out. The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay. The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions. Great value, great service, and truly exceptional cleanliness. Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.